THE UNIT I PURCHASED FROM ORANGEWOOD RV IN SURPRISE, AZ. LAST YEAR,WAS DEFECTIVE AND CAUSED CONSIDERABLE DAMAGE TO OUR TOW VEHICLE AND UNIT. THIS WAS CAUSED AS A DIRECT RESULT OF A MANUFACTURER DEFECT IN THE 3 AXLES ON THE RIGHT/PASSENGER SIDE OF OUR RAPTOR-MODEL, WERE INSTALLED, 2 1/2 INCHES OFF-CENTER, WHICH CREATED DAMAGE T…
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THE UNIT I PURCHASED FROM ORANGEWOOD RV IN SURPRISE, AZ. LAST YEAR,WAS DEFECTIVE AND CAUSED CONSIDERABLE DAMAGE TO OUR TOW VEHICLE AND UNIT. THIS WAS CAUSED AS A DIRECT RESULT OF A MANUFACTURER DEFECT IN THE 3 AXLES ON THE RIGHT/PASSENGER SIDE OF OUR RAPTOR-MODEL, WERE INSTALLED, 2 1/2 INCHES OFF-CENTER, WHICH CREATED DAMAGE TO VEHICLE, AS THE REAR END OF THE UNIT WAS OVER THE TRAFFIC LINE, AT TIMES AS MUCH AS 8-12 INCHES, AND SUSTAINED DAMAGE TO THE ROOF AND WAS AN EXCESSIVE STRAIN AND DAMAGE TO THE TOW VEHICLE, THAT IT REQUIRED EXTENSIVE REPAIR AND IMPROVEMENTS, AS THEY FRAUDULENTLY LED ME TO BELIEVE, I COULD TOW THE VEHICLE SAFELY, WITH THE VEHICLE I OWNED, WITHOUT ANY MODIFICATIONS OR IMPROVEMENTS NECESSARY, WHICH WAS NOT TRUE, AS I SOON LEARNED. ALL OF THIS COMBINED, RESULTED IN OVER $25,000.00 IN DAMAGES TO THE UNIT IT'S SELF AND THE TOW VEHICLE. I WONDER HOW MANY OTHER UNITS CAME OUT OF THE FACTORY IN THE SAME DEPLORABLE SHAPE??? R.G. MARKS. *JB
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A 9 VOLT BATTERY OPERATED CARBON MONOXIDE (CO) DETECTOR, IF THE BATTERY IN THE DETECTOR GOES DEAD OR IS REMOVED, THE DETECTOR WILL NOT FUNCTION AND THEREFORE CAN NOT WARN THE OCCUPANTS IF CO REACHES A HARMFUL LEVEL.
Consequence & remedy
Consequence: IF CO REACHES A HARMFUL LEVEL, SERIOUS ILLNESS OR DEATH COULD RESULT TO THE OCCUPANTS.
Remedy: DEALERS WILL INSTALL A HARD WIRED 12 VOLT CO DETECTORS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 5, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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