IllustrationFailed frame recall repair completed by Meyer’s. Was repaired, but not correctly cause the frame to buckle. I have had ZERO luck trying to get this resolved myself since March!
2019 Keystone Outback
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
Structure complaints
2 reportsThe contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered tha…
Read full complaint
The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered that the subframe of the trailer had buckled causing the front-end to lower. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 20V715000 (Structure). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 9,000.
Official recalls
220V715000 · Structure:frame And Members
Nov 18, 2020
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Consequence & remedy
Consequence: A buckled frame may fail and increase the risk of a crash.
Remedy: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
18V843000 · Power Train:axle Hubs
Nov 28, 2018
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Consequence & remedy
Consequence: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.