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2004 Keystone Outback

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 3 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Tires. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Wheels. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Wheels complaints

1 reports
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3,000 miles · May 24, 2006
SuspensionWheels

I PURCHASED AN OUTBACK TRAILER FROM KEYSTONE RV IN 2004 AND IT CURRENTLY HAS 3000 MILES ON IT. I RECENTLY NOTICED THAT THE TIRES ON THE DRIVER SIDE HAVE STARTED TO CRACK, AND DURING THE TIRE REPLACEMENT THE MECHANIC NOTICED THAT THE HUBS ARE LOOSE ON BOTH AXLES ON THE DRIVER SIDE. I THEN TOOK THE TRAILER TO GENERAL RV IN MOUN…

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I PURCHASED AN OUTBACK TRAILER FROM KEYSTONE RV IN 2004 AND IT CURRENTLY HAS 3000 MILES ON IT. I RECENTLY NOTICED THAT THE TIRES ON THE DRIVER SIDE HAVE STARTED TO CRACK, AND DURING THE TIRE REPLACEMENT THE MECHANIC NOTICED THAT THE HUBS ARE LOOSE ON BOTH AXLES ON THE DRIVER SIDE. I THEN TOOK THE TRAILER TO GENERAL RV IN MOUNT CLEMENS, MICHIGAN FOR REPAIR AND THEY CONFIRMED THAT THE HUBS ARE BOTH LOOSE DUE TO A LACK OF COTTER PINS THAT HOLD THE CASTLE NUT ON TO THE TRAILER ON BOTH HUBS. THE HUBS HAVE NEVER BEEN SERVICED BY REMOVAL ONLY BY ADDING GREASE THROUGH THE ZERK FITTINGS. THE DEALERS MECHANIC COULD NOT FIND ANY INDICATION OF THE COTTER PINS INSIDE THE HUBS. SO, ONE CAN ONLY ASSUME THAT THEY DID NOT EVER ADD THE COTTER PINS TO THE ASSEMBLY. THE CASTLE NUT HAD VIBRATED NEARLY OFF THE SPINDLE ON BOTH WHEELS ON THE DRIVER SIDE. THE TRAILER HAS DUAL AXLES FROM AL-KO KOBER CORPORATION. I TEND TO BELIEVE THAT THIS COULD LEAD TO SERIOUS COMPLICATIONS ON THE ROAD, AND SHOULD BE INVESTIGATED FURTHER. THANK YOU FOR YOUR TIME JEFFERY K PLAMP. *JB

NHTSA ODI #10158231

Official recalls

2

17V755000 · Equipment

Nov 22, 2017

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

08V325000 · Equipment:recreational Vehicle/trailer

Jul 17, 2008

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence & remedy

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA04032 · Wheel Separations

Opened Nov 23, 2004 · Closed Dec 30, 2005

Status: closed (inferred from source dates) · Wheels; Wheels:hub; Wheels:lugs/nuts/bolts/studs

ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.

Additional source detail variants (3)

Wheels:hub

ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.

Wheels

ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.

Wheels:lugs/nuts/bolts/studs

ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.