WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NORTH MARION COUNTY LINE. WE THEN…
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WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NORTH MARION COUNTY LINE. WE THEN HAD ANOTHER BLOWOUT AS WE ENTERED CA ON I-8. OUR 3RD BLOWOUT CAME ON OUR RETURN TRIP ON I-10 IN LA. ALL THREE TIRES WERE MISSION RADIALS THAT CAME NEW ON THE RV FROM THE MANUFACTURER AND CAUSED FENDER DAMAGE. ON MAY 31, 2007 WE AGAIN WENT ON ANOTHER CROSS COUNTRY TRIP. ON THE 1ST DAY OUT ON I-10 NEAR SPANISH FORT, AL WE AGAIN HAD A BLOW OUT OF ANOTHER MISSION RADIAL TIRE ( ORIGINAL SPARE WHICH WAS INSIDE THE GARAGE AREA OF OUR TRAVEL TRAILER OUT OF THE ELEMENTS UNTIL APRIL OF 2006) CAUSING FENDER AND UNDER CARRIAGE DAMAGE. ON OUR RETURN TRIP WE HAD ANOTHER BLOW OUT ON JULY 31ST, THIS TIME OF A CARLISLE RADIAL TIRE WHICH WAS A REPLACEMENT OF OUR 1ST BLOWOUT IN APR 2006. THIS TIRE , AS ALL THE OTHERS HAD EVEN TIRE WEAR WITH PLENTY OF TREAD WEAR LEFT AT TIME OF BLOW OUT. THESE TIRES WERE PROPERLY INFLATED TO 60 TO 65 LBS EACH. BOTH SIDES OF OUR TRAVEL TRAILER INCURRED FENDER DAMAGE AND UNDER CARRIAGE DAMAGE FROM THESE BLOW OUTS THIS YEAR. I HAVE NOT REPAIRED THE DAMAGE THIS YEAR. I DO NOT HAVE AN OF THE MISSION TIRES IN MY POSSESSION, BUT I DO HAVE THE CARLISLE TIRE IN MY POSSESSION WHICH SHOWS THE STEEL BELTS COMING THROUGH THE TREAD IN ONLY ONE AREA AS THE TIRE DID NOT COME APART COMPLETELY AS THE MISSION TIRES DID. I FEEL THERE MAY BE A SAFETY PROBLEM WITH THIS MODEL TRAVEL TRAILER AS THERE ARE TWO DIFFERENT TIRE MANUFACTURERS OF THE TIRES IN MY CASE. *TR UPDATED 09/05/07 *TR
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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