THE FLOOR LEAKED FROM THE TIME OF PURCHASE, THE CARPET WAS RUINED, THE DEALERSHIP HAS REPLACED THE CARPET AND "FIXED" THE LEAK TWICE, I STILL DO NOT KNOW IF IT HAS BEEN PROPERLY REPAIRED AS FOR IT HAS NOT RAINED SINCE THE LAST REPAIR WAS COMPLETED. THE DEALERSHIP ALSO CONFIRMED THAT THEY HAVE SEEN SEVERAL JEEPS WITH THE SAME PRO…
Read full complaint
THE FLOOR LEAKED FROM THE TIME OF PURCHASE, THE CARPET WAS RUINED, THE DEALERSHIP HAS REPLACED THE CARPET AND "FIXED" THE LEAK TWICE, I STILL DO NOT KNOW IF IT HAS BEEN PROPERLY REPAIRED AS FOR IT HAS NOT RAINED SINCE THE LAST REPAIR WAS COMPLETED. THE DEALERSHIP ALSO CONFIRMED THAT THEY HAVE SEEN SEVERAL JEEPS WITH THE SAME PROBLEM RETURNED FOR REPAIR. IF THE DEALERSHIP IS AWARE OF THIS PROBLEM THEN WHY HAS THERE NOT BEEN A RECALL ISSUED BY CHRYSLER ???
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE LEFT SIDE AND RIGHT SIDE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS COULD LOOSEN OVER TIME.
Consequence & remedy
Consequence: IF THE LEFT SIDE SCREW LOOSENS, THE INSTRUMENT PANEL GAUGES MAY NOT FUNCTION WHEN THE HEADLAMPS ARE TURNED ON. IF THE RIGHT SIDE SCREW LOOSENS, THE DEFROSTER BLOWER MOTOR MAY NOT FUNCTION.
Remedy: DEALERS WILL REMOVE THE GROUND SCREWS, DRILL A NEW PILOT HOLE ADJACENT TO THE ORIGINAL HOLE, AND THE SCREWS WILL BE REINSTALLED IN THE NEW HOLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ99011 · Instrument Panel Ground Screw
Opened Jun 1, 1999 · Closed May 30, 2000
Status: closed (inferred from source dates) · Electrical System
THE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS CAN LOOSEN