2024 Jeep Wrangler 4XE

Vehicle has experienced a loss of power/throttle response. Also appears to have an issue with engaging and staying engaged in the drive position. At times when trying to place the vehicle in drive the dash indicator will blink "D1" and you have to return the vehicle shift lever to neutral or park and then back to drive to get the transmission to engage and allow the vehicle to move forward. Both issues have occurred while in 2 wheel drive on paved highway as well as in mild off-road conditions in both high and low range four wheel drive modes without the lockers engaged. Vehicle was taken to a dealer on 7/30/2024 and they checked for codes with the only code displayed relating to the collision detection system activation which has occurred while in four wheel drive modes at slow speeds. Vehicle is scheduled for further diagnostics on 8/19/2024 which was the first available service appointment.

The day I got the vehicle, it shut down. I thought it was a fluke, but it keeps shutting down on the road. Completely. The whole car turns off in middle of the lane and I have to try and restart the car which can take a few minutes. No alerts would come up, the car would just suddenly stop. It is very stressful trying to get the car restarted with everyone honking and zooming around me. I have a baby and every time we get in car, I am fearful of an accident. It went to different dealerships multiple times, each time they claim there is nothing wrong with the vehicle. I've shown them many videos, and they say its insufficient proof. They drove it for over 200mi and told me they could not replicate the problem. I find this hard to believe as happens 10-20 A DAY!! And I don't drive a lot. It literally happens on the way home from the dealership. They wont give me a rental car, cuz they don't see a problem, yet keep the vehicle for weeks.

Car stopped dead with a total power failure in the left lane on [XXX] between NJ/NY. there was no warning light or any other prior notification to attempt to take evasive action. This was at night with other vehicles traveling at high speed on the road as well. Lucky to be alive. The vehicle was towed into the Jeep dealer on Rt 18 in New Jersey and they returned it saying they had applied a "software update." Glad they feel like a software update is worth someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving along with traffic, in the middle lane of a 5 lane highway, a red turtle light suddenly appeared on my dash and my car instantly starting losing speed and acceleration at a very quick rate. On the middle of the dash my screen read "Push Break and Push Button to Start" (which it usually says when I get into my car to start it, but my car was still on and running). I quickly put my hazards on and was able to safely, with very little time, pull off the road to the shoulder as fast as I could. I put my car in park and then turned it off after examining the dash to see if any other lights were on. Nothing new had appeared and the turtle light was gone. I started my car up again, went to put it in Drive, but I could not get the vehicle out of Park. My shifter would not budge. Several attempts turning the vehicle off and back on and still could not get the vehicle out of park. All the usual lights turned on, the radio was on and working as usual. At this time, I did notice that the engine light on the dash was now lit up, along with a red battery light. A tow truck was called to come and tow the vehicle to the car dealer I leased it from. This is the first time this has ever happened to me in any vehicle, especially this new one. I just got this brand new '24 Jeep Wrangler 4xE in May 2024.

On two separate occasions while driving my vehicle, I lost the ability to accelerate although my car still appeared to be on and functioning normally. This resulted in me needing to pull over to a complete stop on the highway as the accelerator was completely ineffective and I continued to decelerate to unsafe highway speeds. I had to turn the jeep off and then back on to get it to work normally again. I contacted the dealership regarding this matter and they advised they did an “update” on the vehicle on 6/3/24.

I picked up my new wrangler from the dealer on Friday [XXX]. On Saturday [XXX], I was driving on [XXX] on my way to Amherst, MA. Since I was on the highway, I was traveling between 65-75 mph. About 30 minutes into the trip the vehicle began to jerk and the engine was sputtering. When pushing on the gas pedal the car would jerk and lose any acceleration. I began to slow down as the car jerked and lost all acceleration. I had to pull over on the busy highway as the car could not maintain speed over 30 mph. I luckily was about two miles from a rest area and I drove in the shoulder and exited. The check engine light was on and the engine was making a very loud noise and seemed to be stuck in a high gear. Once we were safely in the parking area, I turned off the engine and the vehicle was towed to a dealer in Albany NY. The car remained at the dealer and I picked it up on Wednesday [XXX]. The tech at the dealer said they applied a bunch of software updates, road tested it and everything seemed good. I picked up the car on Wednesday [XXX]. On Thursday [XXX] after driving roughly 30 miles in total, the vehicle did the same thing while driving. This time I was in a residential area. I had to turn around and lump to park the car in my parents driveway. The car was subsequently towed back to the repair shop on Friday [XXX]. I am currently awaiting an update on status.

My 2024 Jeep with low mileage has had 5 issues of the vehicle shutting off while driving and not wanting to start after the unexpected shutdown. The dealership is telling me there is no issue. Given the low mileage and the fact that it has happened 5 times, I'm scared to drive it. It's a huge safety issue. Twice, it happened while driving in traffic, and I was not able to restart the vehicle. I'm lucky I wasn't rear-ended. If this engine stop happens while on the highway, it could be fatal.

I was driving the car when I believe it was a red wrench w/ a bolt appeared on the dashboard. The car slipped out of gear and stopped running. This happened three while driving it which is a major safety issue. I was headed to the highway and decided to return home. I called the dealership and made a service appt for 6/27/24. A quick google search told me A LOT of people are having this issue and dealerships do not know how to solve it. I took the vehicle in for a diagnostic test which came up clean. The dealer said since it no error codes came up there wasn't anything they could do. Since that time it has not happened again, but I am concerned it will. I don't drive the car often (it's an extra car in the family) - it only has 330 miles on it (purchased in April of 2024)