2023 Jeep Wagoneer

There were no warning signs. I was at a red light and my car completely shut off and red steering wheel with an exclamation mark showed on my screen. It would not immediately start as I tried to restart the engine. It took a min to restart. It automatically had thrown my emergency brake on. The a/c was also shut down. I started driving again and when I got to the next stop sign it did the same exact thing. I was a few streets over from my home. I only slowed down through the stop signs in order to get home so that my husband could assess it. When he walked up to my car it was making a strange sound, which eventually stopped. I shut my engine off and restarted it but the alert was still there. I had just come off the highway when this happened doing a speed of 65 then slowing to exit. This scared me. I am calling the dealership in the morning in order to have them pick it up and assess the issue.

Vehicle: 2023 Jeep Wagoneer Series II 4WD VIN: [XXX] I am reporting a significant vibration/shaking condition in my 2023 Jeep Wagoneer. At approximately 75 MPH, the vehicle develops a noticeable shudder/shake that can be felt while driving at highway speeds. The condition is repeatable and raises concerns about the stability and safety of the vehicle during normal interstate/highway driving. I am concerned because other Wagoneer owners have reported similar highway-speed vibration conditions. I would like the cause of this vibration properly identified rather than having it attributed to normal vehicle characteristics. The vehicle should be evaluated for possible tire/wheel road-force variation or runout, suspension components, propeller shaft/driveshaft, CV joints, transfer case/output components, or other driveline components that could produce a speed-related vibration. This vehicle also has a history of having been reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction, according to the CARFAX report I obtained after purchasing the vehicle. I am requesting that NHTSA document this complaint and evaluate it along with other complaints involving highway-speed vibration/shaking in Jeep Wagoneer and Grand Wagoneer vehicles. The vibration occurs at approximately 75 MPH and is repeatable during highway operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car will shudder and shut off while slowing down. The control panel will change to saying "Push start button to run." This has happened 50+ times, including while in slower traffic on the Interstate. It is very dangerous because I am stopped suddenly in traffic and have to restart the car and put it back in gear in order to move. Car has also started and run, but the control panel remains in the "push button to start" mode while driving, so none of the control panel is available. This is dangerous because I have no idea what my speed is.

While driving at low speed, the vehicle suddenly shut down completely without any warning. The engine lost power while I was cruising, causing the vehicle to stop responding. On separate occasions, the vehicle has also shut off while idling. This condition creates a serious safety concern because the vehicle can stall unexpectedly in traffic, increasing the risk of a collision. The issue has occurred multiple times and appears to be happening everytime i drive the vehicle. It started nov of 2025 up to now dealership cannot fix the problem.

On February 13, 2026, ALM [XXX] [XXX] ) sold me a 2023 Jeep Wagoneer (VIN: [XXX] ) with Federal Safety Recall 88C (NHTSA Campaign 25V-642 — rear quarter window trim detachment, road hazard risk) open and unrepaired at the time of sale. This recall was not disclosed to me during the sale process, which was conducted remotely. I discovered the open recall only after taking delivery of the vehicle. Owner notification letters for Recall 88C were mailed beginning February 19, 2026 — six days after my purchase. ALM CDJR had knowledge of this recall prior to sale and chose not to disclose it or complete the repair before delivery. The recall has since been completed by a different dealer (Farris Motor Company, Jefferson City, TN). However, ALM CDJR's sale of a vehicle with a known open federal safety recall without disclosure is a dealer compliance violation I am formally reporting to NHTSA. I have filed supporting complaints with the Georgia Attorney General's Consumer Protection Division and have documentation of this transaction on file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2023 Jeep Wagoneer experienced a catastrophic panoramic sunroof failure while parked and unattended. The vehicle had been driven normally earlier that day with no known impact or debris strike, and I have footage from before arriving showing the roof intact. The vehicle was parked in a school parking lot for approximately 2.5 hours, and when I returned, the panoramic roof glass had spontaneously shattered. No impact event was witnessed, and there was no known object strike to the vehicle. The dealership determined the damage was caused by outside influence; however, no specific impact point or evidence of an object strike has been identified to us. Because the glass shattered unexpectedly while the vehicle was stationary, we are concerned this may represent a spontaneous tempered-glass failure and a potential safety defect.

I scheduled an appointment Genes Chrysler Jeep Dodge RAM service department in Fairbanks, AK on February 13, 2026 to perform all recalls on my vehicle. This appointment was made almost a month out to ensure I had the day off to be able to drop off my vehicle and have them keep it for the remainder of the day. The service department informed me before closing time around 1700 that my vehicle was ready for pick up. In the next few weeks, I was still receiving recall information in the mail. I called Genes again and spoke with a representative who checked the system for me and she assured me that recalls were completed but it takes time for the system to update. I took her word for it. My vehicle is currently in service at Genes now for other issues and I called Stellantis to open a case for the delays. Per their regulation, when a member calls, they let them know what recalls is still against their vehicle, they assured me that my recalls was still open. I wrote an email to Genes manager requesting to answer me via email as proof that recalls were performed on my vehicle, but he did not address my question to this day. I have attached the receipt of the workorder on Feb 13 that states recalls were performed on my vehicle. I am also attaching the email traffic from Genes regarding my follow up question. There are other correspondence in this email, but I have highlighted my email that I sent on May 4th and attached the PDF with the email.

On two occasions now, the car will start and all other electronic screens will turn on and be normal, but the driver screen behind the steering wheel does not. We can put the car in drive and it operates normal but the screen only shows the display to "press brake and push button to start" the button icon and odometer mileage. Everything else is blank. We have no way of knowing the speed/rpm/fuel/battery/etc. I have video of it while driving and and photo when parked. I am contacting the dealership but wanted to report my concern.

Our 2023 Jeep Wagoneer overheats (indicates excessive oil temperature and low oil pressure) repeatedly (~20 times since we've owned the vehicle) under normal freeway driving causing a safety issue by creating the need to rapidly slow and exit the roadway to prevent vehicle engine failure. The issue occurs during sustained freeway driving around 60-65 mph. The car feels like it is not properly shifting to the next gear and the RPM lingers around 3000rpm - 3500rpm. After a few minutes at this sustained RPM the engine temperature gauge slowly climbs until the overheating warning light comes on and it typically followed by a low oil pressure warning. We have taken the vehicle to a Jeep dealer twice. They have tried to replicate the issue and have not been able to. We suspect that they are not driving in long enough (30-40min) to be able to replicate the issue. They also say that they are not able to pull up any error codes from the vehicle from an ODB scanner. They say they can't diagnose the issue with out an error code and seam to be unwilling to explore the issue further. Most recently we've purchased our own ODB scanner to try to gather any error codes because the Jeep dealer doesn't seam to want to investigate further without us gathering error codes for them. Today we drove the car for about 45min on moderately hilly terrain at around 60mph and produced three separate overheating / low oil pressure error incidents while the ODB scanner was plugged in. The ODB did not indicate an error code on any of the three incidents. We are frustrated because Jeep and their dealers have left us in a situation where we have a dysfunctional vehicle and seam to be unwilling to take reasonable measures to resolve the problem.