2023 Jeep Wagoneer

The vehicle will throw itself in the park and shut off and not restart in the middle of traffic. It's not even stopped. You can hear the parking pin trying to engage until it slows to a point and then it'll slam on and lock up the brakes and skid to a stall. This has happened four times now and the vehicle has been in the shop the entire summer. Someone is going to get killed from this.

Two incidences, one week apart, of car turning itself off while stopped at a red light. While stopped at the light, the a sensor flashed and the car automatically shifted from “drive” to “park.” Entire car electrical system shut off. Driver was unable to shift back to drive, and was required to turn the car off while in a traffic lane, to then restart car to drive.

I worry about the reliability of the vehicle. I have had it since June of 2023 and since I have purchased the vehicle, I have had nothing but issues. It has now been towed twice back to the dealership for engine issues. I have tried to reach out to many different people to try and get this resolved with no luck. I have 2 small children that rely on my transportation along with getting myself to and from work. The first time that I brought the car in was July 2023 (mileage was 5000) for the engine overheating, it was fixed late September and back in October with the engine shaking and check engine light on. It then was "fixed" and went back in March with the same check engine light and engine shake, I changed my tires to see if that would help with the shake per the dealership request and it did not, I came back in April twice and then May. It has now been towed from my home to the dealership once again pending some resolution from here. It has been at the dealership for 80+ days with these engine issues. I have been fighting with the reliability of my vehicle since I first purchased it and have had no luck with it. My fear is being left somewhere with my 2 small children without a vehicle, again. I am requesting Wagoneer purchase the car back from me so I can have dependability back for myself and my family. The service department has been a nightmare to work with in regard to getting them to fix the vehicle. I have been promised a call back a few times and I have got nothing. I have also made the attempt to get Bessey's to repurchase the car this vehicle as it has failed me so many times. At this point I am really upset with this company and its unwillingness to help. My car has been their time and time again for the same repair attempt. In all honesty, I don't believe my concerns are being taken seriously as it is STILL not driving as it should. Engine still shakes during acceleration and check engine light will appear.

Driving 45 down a city street and my 2023 Wagoneer II Carbide started to overheat and then the engine just stopped running. I was able to get the car out of traffic. Dash was saying the engine oil level was low, but when checking the menu for oil, it showed everything was fine. The car cooled down, and we tried to drive it again and it died again 3 times on the way to the dealership. I was told it was a faulty thermostat and the dealership replaced the part with the new version of the same part, which means it will die again. This seems to be a know issue with the Hurricane engines, and I have seen a small recall of 500 cars (mine was not part of that recall) for this thermostat issue. I am now stuck with a car that I am afraid to drive and it is a ticking time bomb for another thermostat failure. This failure is after the real differential had been replaced.

Car suddenly over heated in the middle of an intersection only allowing travel at about 1 mph thru traffic due to transmission also slipping because of the sudden thermostat failure. Was able to pull over to check coolant level and was low went to remove coolant reservoir cap and pressure in system blew the cap off as I was removing it. Coolant instantly returned from the engine. I suffered severe burns to my left hand. Car was taken to a nearby dealership for repairs. I decided to trade in the vehicle for the same make and model with only 1,000 miles will probably fail the same as previous and would like a recall for faulty stuck thermostat issued. My complaint is on the sudden thermostat failure that occurred on the I6 3.0 SO Hurricane engine on the 2023 Wagoneer Series 2. Causing severe burns to my hand as I attempted to check proper coolant level after engine overheating light was indicated. Car was traded in and is currently in repair.

The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, the parking brake was independently engaged. Additionally, the front driver’s and rear passenger’s side windows would independently lower while driving. The contact stated that the vehicle would jerk while depressing the accelerator pedal, with the check engine warning light illuminated. The contact would restart the vehicle after each failure to resume normal operation. The vehicle was then taken to the dealer where the vehicle was serviced. Despite the initial repair, the parking brake and jerking persisted with the check engine warning light illuminated after each repair. After one visit, the check engine warning light returned soon after exiting the dealer parking lot and the vehicle was towed back to the dealer for service. The contact stated that the catalytic converters were replaced, and several electrical features were reset; however, the failure persisted. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,500.

The contact owns a 2023 Jeep Wagoneer. The contact stated while driving at unknown speeds, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle failed to recognize the key FOB after driving and parking the vehicle. The headlights became inoperable while driving at night. The navigation screen randomly became inoperable and turned blank. The manufacturer was not contacted. The failure mileage was 34,000.