2024 Jeep Wagoneer S

EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attempts to reset the vehicle using door locking and key removal and also disconnecting the negative terminal on the 12v battery were unsuccessful. The vehicle would not turn off or on and would not go into gear. The vehicle was towed to a dealership where it still cannot turn off.

this vehicle has locked my wife inside the car, it has been unable to be shut off on multiple occasions, the warning lights are constantly on, the vehicle slows down and turns off, and most recently it accelerated on its own when my wife was applying the brakes and almost crashed while trying to remain in control of the vehicle. We leased this vehicle brand new 7 months ago. This make and model is widely known to be unsafe and neither Jeep nor Stellantis are doing anything about it. I cannot even get a call back from either of their customer service departments created due to this models issues.

On Thursday, August 7th, 2025 at approximately 6:51pm while driving my 2024 Jeep Wagoneer S the vehicle lurched forward suddenly while coming to a stop (below 5mph at the time of the lurch). Following that, multiple service lights illuminated on the dash including a large red turtle with a message that "Vehicle power may be diminished". When I went to accelerate from the stop the vehicle was sluggish and slow to respond to throttle input, but then with absolutely no throttle input began accelerating on it's own. This lurching during deceleration followed by unintended acceleration repeated itself several times while attempting to get the vehicle back to the dealership (I was less than a mile from my local Jeep dealer when this occurred). I have video of the vehicle behaving this way, and provided that video to the service department at Lithia Chrysler Jeep of Reno. I have also reached out to Stellantis directly who informed me that in spite of this, and multiple other serious problems with this vehicle they will not assist me with a re-purchase and are going to force me to pursue resolution via Nevada State Lemon Law.

The contact owns a 2024 Jeep Wagoneer S. The contact stated that the vehicle failed to start as intended. The contact stated that while waiting for several hours or several days, the vehicle started as needed. There were several unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to the dealer where the battery was replaced. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.