2009 Jeep Liberty

TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE DRIVING AT 50 MPH, THE SKY SLIDER ROOF FAILED TO AUTOMATICALLY CLOSE. THE CONTACT HAD TO MANUALLY CLOSE THE SLIDER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

THE BODY HAS A NOTICEABLE LEAN TO THE DRIVER SIDE. THE DRIVER SIDE IS ONE INCH LOWER THAN THE PASSENGER SIDE. I HAD NEW SHOCKS AND STRUTS INSTALLED THINKING THAT THIS WOULD BRING THE BODY BACK TO A LEVEL POSITION. I ALSO REMOVED ALL EXTRA GEAR FROM THE VEHICLE TO ELIMINATE THE POSSIBILITY OF EXTRA WEIGHT, BUT THE VEHICLE STILL HAS THE SAME AMOUNT OF LEAN TO THE DRIVER SIDE. THE MEASUREMENTS ARE TAKEN ON LEVEL GROUND. THE MEASUREMENTS ARE TAKEN FROM THE GROUND TO THE WHEEL WELL LIP THROUGH THE CENTER LINE OF THE WHEEL. THE DRIVER SIDE, FRONT AND REAR IS ONE INCH LOWER THAN THE PASSENGER SIDE FRONT AND REAR. *TR

I BOUGHT MY JEEP BRAND NEW IN APRIL OF 2009. WHEN IT WAS JUST A FEW MONTHS OLD, I STARTED EXPERIENCING A PHANTOM 'DING' THAT WOULD NORMALLY BE ASSOCIATED WITH LOW FUEL, CHECK ENGINE, ETC. BUT WHEN THE DING WOULD SOUND, NO WARNING LIGHTS WOULD APPEAR. TRIED TO HAVE DEALER FIND PROBLEM, THEY COULDN'T REPLICATE SINCE IT WAS SO RANDOM, SO IT NEVER GOT FIXED. AROUND APRIL OF THIS YEAR (2013) THE DING STILL CONTINUES TO DRIVE ME NUTS, AND NOW MY 'ESPOFF,' '4WD,' 'SERVICE 4WD,' AND '4LOW' LIGHTS COME ON AND OFF AT RANDOM;SOMETIMES EVERY TEN SECONDS WHILE I'M DRIVING. ALSO, MY RADIO/NAV SCREEN SYSTEM WILL RANDOMLY TURN ITSELF OFF AND RESTART. TOOK IT TO THE DEALER, THEY SAID THEY HAVE GOTTEN THIS SAME COMPLAINT FROM A LOT OF OTHER PEOPLE, BUT THERE IS NO RECALL ISSUED. I WAS TOLD THE PROBLEM WITH THE STEREO ALONE IS A $1,200 FIX AND THAT I'M BETTER OFF GOING TO A CAR AUDIO DEALER AND GETTING SOMETHING CUSTOM DONE. I CAN'T BELIEVE THERE ISN'T A RECALL FOR THIS, IT IS VERY DISTRACTING TO HAVE ALL THESE LIGHTS COMING ON AND OFF WHILE DRIVING, NOT TO MENTION UNNERVING. ALSO, MY LIFT GATE WINDOW HAS ALWAYS LEAKED AROUND THE SEAL, EVEN AFTER THE DEALER REPLACED IT. THEY SAID THEY TESTED IT UNDER HIGH PRESSURE WASH AND IT DIDN'T LEAK, THEN A FEW DAYS LATER IT RAINED AND THERE WAS WATER ALL OVER THE INSIDE OF MY LIFT GATE. *TR

IN JUNE 2011, THE REAR LIFT GATE WOULD NOT UNLOCK ON MY 09 JEEP LIBERTY SPORT. THE DEALERSHIP REPLACED THE REAR LIFT GATE LATCH AS WELL AS BOTH IGNITION KEYS UNDER WARRANTY. THOUGHT THE PROBLEM WAS RESOLVED BUT IN FEBRUARY 2013, 1 1/2 YEARS LATER HAD THE SAME FAILURE WITH THE REAR LIFT GATE NOT UNLOCKING ON THE SAME VEHICLE. THE DEALERSHIP AGAIN REPLACED THE PREVIOUSLY INSTALLED REAR LIFT GATE LATCH AS WELL AS THE REAR GLASS WINDOW WEATHER STRIPPING DUE TO THE FACT THAT THE WEATHER STRIPPING JOINT HAD SIGNS OF RUST STAINS (PREMATURE FAILURE). THE FIX TO PREVENT WATER LEAKING THROUGH THE UPPER GLASS WINDOW LATCH POCKET TO THE REAR LIFT GATE LATCH, WHICH HAD SHORTED OUT AGAIN WAS TO OFFSET THE WEATHER STRIPPING JOINT 6" VERTICALLY AWAY FROM THE UPPER GLASS WINDOW LATCH POCKET SO THAT ANY WATER COULD NOT ENTER THE INNER REAR LIFT GATE. THE NON-WARRANTY REPAIR FOR THIS PROBLEM IS APPROXIMATELY $400.00. ROUTINE MAINTENANCE INSPECTION FOR ANY WEATHER STRIPPING IS NOT IN YOUR VEHICLE OPERATION AND MAINTENANCE MANUAL BUT I WOULD HIGHLY RECOMMEND THAT YOU PERIODICALLY CHECK ALL DOORS AND LIFT GATES SEALS AND WEATHER STRIPPING FOR SIGNS OF WEAR OR PREMATURE FAILURES OR YOU WILL BE REPLACING INTERNAL COMPONENTS DUE TO WATER DAMAGE. *TR

AS WE WERE DRIVING OUR CAR ON THE INTERSTATE, WE NOTICED THAT THE CLOSED SLIDING ROOF WAS BUCKLING ON BOTH THE DRIVER SIDE AND PASSENGER SIDE (RIGHT ABOVE THE HEADRESTS) AND WE COULD HEAR THIS WHISTLING SOUND AND FEEL AIR COMING FROM THE RAISED JUNCTION. WE SUBSEQUENTLY CALLED THE DEALERSHIP FROM WHICH WE HAD PURCHASED THE NEW VEHICLE, BRUNSWICK AUTO, AND INQUIRED ABOUT ANY RECALLS ON THE SLIDING ROOF. WE WERE TOLD THAT THERE HAD BEEN NO RECALLS. WE LATER HAD THE ROOF EXAMINED AND WAS TOLD THAT NO PROBLEMS WERE FOUND. WE CONTINUED TO NOTICE THE SAME ISSUES. IN DECEMBER 2012, PRIOR TO OUR ORIGINAL WARRANTY EXPIRING (WE DID PURCHASE AN EXTENDED WARRANTY AT THE TIME OF VEHICLE PURCHASE), WE TOOK THE CAR TO ADVENTURE JEEP OF WILLOUGHBY, OH TO HAVE THE ROOF RE-EXAMINED. WE WERE TOLD THAT THE SLIDING ROOF WAS MISALIGNED AND THE PROBLEM HAD BEEN CORRECTED. UPON DRIVING HOME, WE NOTICED THE PROBLEM HAD NOT BEEN CORRECTED AND REMAINED THE SAME. WE HAVE TEN MONTH OLD TWINS AND ARE TRAVELING FREQUENTLY TO VISIT FAMILY. WE ARE CONCERNED NOW THAT THE SLIDING ROOF MAY FLY OFF COMPLETELY WHEN WE ARE ON THE INTERSTATE. WE HAVE HAD THIS ISSUE LOOKED AT TWICE BY "PROFESSIONALS". ANY ASSISTANCE AND ADVOCACY IS APPRECIATED. *TR

TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE PARKED THE CONTACT DEPRESSED THE SWITCH THAT CONTROLLED THE SKY SLIDER ROOF AND NOTICED THAT THE ROOF WOULD NOT CLOSE PROPERLY. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE SKY SLIDER ROOF CABLE MAY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.