COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2007 model year · 25,000 miles · Feb 3, 2011
Power Train

JEEP GRAND CHEROKEE 2007, 25,000 MILES. SUDDENLY DECELERATES AND ALL OF THE BOXES AROUND THE GEARS PRND LIGHT UP AT THE SAME TIME. I NEED TO PULL OVER, TURN THE JEEP OFF, THEN RESTART TO REGAIN NORMAL RUNNING. THIS COULD BE A TRAGIC PROBLEM IF THE JEEP WERE TO SUDDENLY DECELERATE ON A HIGHWAY WITH A FULL LOAD OF CHILDREN. *T…

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JEEP GRAND CHEROKEE 2007, 25,000 MILES. SUDDENLY DECELERATES AND ALL OF THE BOXES AROUND THE GEARS PRND LIGHT UP AT THE SAME TIME. I NEED TO PULL OVER, TURN THE JEEP OFF, THEN RESTART TO REGAIN NORMAL RUNNING. THIS COULD BE A TRAGIC PROBLEM IF THE JEEP WERE TO SUDDENLY DECELERATE ON A HIGHWAY WITH A FULL LOAD OF CHILDREN. *TR

NHTSA ODI #10380123

2005 model year · 37,000 miles · Jan 27, 2011
Power Train

MY JEEP TRANSMISSION IS DEFECTIVE AND KEEPS BLOWING FILTER OFF OR SPLITTING THEM...WHEN THIS HAPPENS I AM TRAVELING DOWN THE ROAD AT 60 MPH..MY VEHICLE JOLTS AS IF I HAVE SLAMMED THE GEARS IN PARK...THIS COULD RESULT IN MAJOR INJURY IF THE WHEELS LOCK WHILE IM GOING THAT RATE OF SPEED...AFTER EXTENSIVE RESEARCH ONLINE I HAVE FOU…

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MY JEEP TRANSMISSION IS DEFECTIVE AND KEEPS BLOWING FILTER OFF OR SPLITTING THEM...WHEN THIS HAPPENS I AM TRAVELING DOWN THE ROAD AT 60 MPH..MY VEHICLE JOLTS AS IF I HAVE SLAMMED THE GEARS IN PARK...THIS COULD RESULT IN MAJOR INJURY IF THE WHEELS LOCK WHILE IM GOING THAT RATE OF SPEED...AFTER EXTENSIVE RESEARCH ONLINE I HAVE FOUND THAT MANY CONSUMERS WHO HAVE 05 JEEP GRAND CHEROKEE ARE HAVING THE SAME PROBLEM HOWEVER THE DEALERSHIPS SEEM TO DENY THE FACT THAT THERE IS AN ISSUE WITH THE COMPONENTS OF THE TRANSMISSION...I HAVE FOUND MANY CONSUMERS HAVE HAD ISSUES WITH THE TRANSMISSION CONTROL MODULE, SHIFT SOLENOID, AND THE FILTERS FOR THE TRANSMISSION.. THIS HAS BEEN A ONGOING ISSUE AND I AM SURPRISED THAT THIS HAS NOT BEEN RECALLED...THIS CAN HAPPEN AT ANY TIME...WHILE DRIVING DOWN THE ROAD...OR PULLING OUT IN FRONT OF TRAFFIC....I AM WORRIED THAT I WILL CRASH OR SOMEONE ELSE WILL CRASH INTO ME IN THE EVENT THAT MY TRANSMISSION FAILS AGAIN...I HAVE HAD IT REPAIRED 6 TIMES OVER 3 YEARS NOW FOR THE SAME ISSUE AND NO LONGER FEEL SAFE WHILE DRIVING...I WOULD LIKE TO HAVE THIS MATTER INVESTIGATED WITH CHRYSLER, LLC SO THAT THEY MAY RECALL THE PRODUCTS AND TAKE THE TIME TO REPAIR THESE DEFECTIVE TRANSMISSION COMPONENTS.. *TR

NHTSA ODI #10379366

2007 model year · 27,600 miles · Jan 14, 2011
Power TrainSteering

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE WOULD NO LONGER ACCELERATE AND CAME TO A STOP. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE IGNIT…

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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE WOULD NO LONGER ACCELERATE AND CAME TO A STOP. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. WHEN THE CONTACT RESTARTED THE VEHICLE, THE VEHICLE JERKED BUT THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE FAILURE PERSISTED AT LEAST SX TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TRANSMISSION MODULE CONTROL WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD WORK WITH THE DEALER IN ASSISTING WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600.

NHTSA ODI #10376641

2006 model year · 50,000 miles · Jan 10, 2011
Power Train

CHECK ENGINE LIGHT WOULD COME ON (& GO OFF) REPEATEDLY. ADDITIONALLY, TRANSMISSION WOULD 'JERK' ON DECELERATION JUST BEFORE VEHICLE STOPPED (LIGHT DRIVETRAIN HAD TO CATCH UP WITH THE ENGINE). TOOK VEHICLE TO DEALER, WHO STATED THERE WAS NOTHING WRONG. RETURNED SEVERAL DAYS LATER WITH SAME ENGINE LIGHT ILLUMINATED. DEALER KEP…

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CHECK ENGINE LIGHT WOULD COME ON (& GO OFF) REPEATEDLY. ADDITIONALLY, TRANSMISSION WOULD 'JERK' ON DECELERATION JUST BEFORE VEHICLE STOPPED (LIGHT DRIVETRAIN HAD TO CATCH UP WITH THE ENGINE). TOOK VEHICLE TO DEALER, WHO STATED THERE WAS NOTHING WRONG. RETURNED SEVERAL DAYS LATER WITH SAME ENGINE LIGHT ILLUMINATED. DEALER KEPT VEHICLE FOR OVER A WEEK; FINALLY DETERMINED A DAUGHTER-BOARD ON THE TRANSMISSION CONTROL MODULE HAD FAILED AND REPLACED ($600). TWO DAYS LATER, CHECK ENGINE LIGHT CAME ON AGAIN. RETURNED TO THE DEALER, WHO (AFTER 3 DAYS) DETERMINED THAT THE ENTIRE TRANSMISSION CONTROL MODULE HAD FAILED ($1000 TO REPLACE). REPLACED ENTIRE TCM (WHICH OTHER DEALERS TOLD ME SELDOM IF EVER FAILS). 3 MONTHS LATER, PROBLEM RETURNED. *TR

NHTSA ODI #10375472

2007 model year · 32,000 miles · Jan 7, 2011
Power Train

JEEP ACCELERATES THEN AT ABOUT 15-20MPH IT WONT ACCELERATE ANY MORE AND BOXES WILL APPEAR AROUND THE P N R D AND THEN IT WILL ALL OF A SUDDEN JERK FORWARD AND THE CHECK ENGINE LIGHT WILL GO ON. *TR

NHTSA ODI #10375175

2008 model year · Mileage unknown · Jan 3, 2011
Electrical SystemPower Train

WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 IT…

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WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 ITS A BIG DEAL WHEN YOUR DRIVING ON THE L.I.E. AND YOU HAVE TO PULL OVER AND TRY TO GET BACK ON !!!! *TR

NHTSA ODI #10373816

2007 model year · 37,500 miles · Dec 31, 2010
Electrical SystemPower Train

IN MAY 2008, 15308 MI ON JEEP, SLOWING FOR RED LIGHT, DIES, ALL DASH LIGHTS COM ON, NO POWER TO STEER, NO WIPERS, ETC.; STARTS BACK ON IT'S OWN. TOOK TO DEALER, NO CODE, NO RE-ACT; HAS HAPPENED INTERMITTENT SINCE-SAFETY ISSUE IN TRAFFIC. NOW TRANNY PROBLEM, STARTED SEPT. 2010, 37,600 MI, CODE 750, CHANGED SOLENOID PK IN TRANNY, …

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IN MAY 2008, 15308 MI ON JEEP, SLOWING FOR RED LIGHT, DIES, ALL DASH LIGHTS COM ON, NO POWER TO STEER, NO WIPERS, ETC.; STARTS BACK ON IT'S OWN. TOOK TO DEALER, NO CODE, NO RE-ACT; HAS HAPPENED INTERMITTENT SINCE-SAFETY ISSUE IN TRAFFIC. NOW TRANNY PROBLEM, STARTED SEPT. 2010, 37,600 MI, CODE 750, CHANGED SOLENOID PK IN TRANNY, NOW CODE FOR LOW PRESSURE SEND CIRCUIT, DRIVES A FEW MILES THEN GOES AND STAYS IN 4TH GEAR; 3 MONTHS AND STILL NOT DRIVABLE. NEED RECALL FOR ESM AND TBS BEFORE SOMEONE GETS KILLED. CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS & BE RESPONSIBLE FOR DESIGN AND COMPONENTS. THIS IS VERY DISHEARTENING SINCE BOTH MY HUSBAND AND I OWN A SMALL BIZ AND ARE STRUGGLING JUST TO KEEP THE DOORS OPEN AND NOW ADD THE EXPENSE OF DIAGNOSING CHRYSLER'S PROBLEM IS JUST TOO MUCH! I WARRANTY MY WORK, WEAR & TEAR CONSIDERED, AS SHOULD CHRYSLER BEFORE SOMEONE IS HURT OR WORSE- DIES TRYING TO GET TO OUT OF TRAFFIC. *TR

NHTSA ODI #10373620

2007 model year · 48,000 miles · Dec 28, 2010
Power Train

TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFT MODULE SUDDENLY FAILED BY SHIFTING OUT OF GEAR AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THEN DROVE TO THE NEAREST DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT …

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TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFT MODULE SUDDENLY FAILED BY SHIFTING OUT OF GEAR AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THEN DROVE TO THE NEAREST DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE GEAR SHIFT MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10372713

2007 model year · 38,000 miles · Dec 25, 2010
Power Train

I HAVE A 2007 JEEP GRAND CHEROKEE WITH ABOUT 38,000 MILES ON IT. IT HAS STALLED OUT SEVERAL TIMES WHEN TRYING TO ACCELERATE ALMOST RESULTING IN A FEW ACCIDENTS. I WAS TOLD THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED, WHICH HAS BEEN A RECURRING PROBLEM FOR A LARGE NUMBER OF JEEPS THIS YEAR-MAKE-MODEL. THE PART ALONE COSTS…

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I HAVE A 2007 JEEP GRAND CHEROKEE WITH ABOUT 38,000 MILES ON IT. IT HAS STALLED OUT SEVERAL TIMES WHEN TRYING TO ACCELERATE ALMOST RESULTING IN A FEW ACCIDENTS. I WAS TOLD THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED, WHICH HAS BEEN A RECURRING PROBLEM FOR A LARGE NUMBER OF JEEPS THIS YEAR-MAKE-MODEL. THE PART ALONE COSTS OVER $700 AND IS ON NATIONAL BACK ORDER FOR OVER A MONTH. THERE ABSOLUTELY NEEDS TO BE A RECALL....THIS IS A SERIOUS SAFETY HAZARD AND ABSOLUTELY RIDICULOUS!! *TR

NHTSA ODI #10372379

2007 model year · 38,000 miles · Dec 15, 2010
Power Train

THE CAR ALL OF A SUDDEN LOSES POWER AND ALL THE PRND12 LIGHT UP. SOME DAYS IT WON'T GO INTO DRIVE, THEN ALL OF A SUDDEN DROPS INTO DRIVE. WHEN DRIVING ON THE HIGHWAY IF YOU SLOW DOWN, YOU CAN'T SPEED UP AGAIN, LIKE YOU HAVE NO ACCELERATION. ONCE IN A WHILE THE CHECK ENGINE LIGHT COMES ON, THEN IT WILL GO OFF AGAIN, MOST OF T…

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THE CAR ALL OF A SUDDEN LOSES POWER AND ALL THE PRND12 LIGHT UP. SOME DAYS IT WON'T GO INTO DRIVE, THEN ALL OF A SUDDEN DROPS INTO DRIVE. WHEN DRIVING ON THE HIGHWAY IF YOU SLOW DOWN, YOU CAN'T SPEED UP AGAIN, LIKE YOU HAVE NO ACCELERATION. ONCE IN A WHILE THE CHECK ENGINE LIGHT COMES ON, THEN IT WILL GO OFF AGAIN, MOST OF THE TIME YOU HAVE NO NOTICE THAT ANYTHING IS GOING TO HAPPEN, YOU JUST LOSE THE ABILITY TO ACCELERATE. I SEE A LOT OF OTHER PEOPLE FILING COMPLAINTS ON THE SAME ISSUE AND HAVE LOOKED ONLINE AND FOUND MANY MORE THAT ARE HAVING THIS ISSUE. *TR

NHTSA ODI #10370762

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.