SkipThatYearREAL DATA. SMARTER CAR DECISIONS.

COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

YearTopic reportsRecallsInvestigations
2018
2
1032015
3
982014
4
18102013
2
962012
1
1072011
3
662008
13
402007
40
522006
28
422005
81
312004
32
842003
20
442002
34
1072001
84
442000
124
651999
289
451998
359
471997
188
571996
229
681995
211
4111994
92
3121993
79
7171992
1
06

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2006 model year · 55,000 miles · Apr 18, 2011
Power Train

STARTING AT AROUND 55,000 MILES WHILE I WOULD BE DRIVING MY JEEP, THE CAR WOULD STOP MOVING BUT THE ENGINE WOULD REV AS I PUSHED ON THE PEDAL. I WOULD NOT BE ABLE TO GO IN DRIVE, NEUTRAL OR REVERSE. I WOULD HAVE TO PUT THE CAR IN PARK AND TURN OFF THE VEHICLE, WAIT A FEW SECONDS THEN RESTART THE CAR. I HAVE HAD MY CAR AT MY MECH…

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STARTING AT AROUND 55,000 MILES WHILE I WOULD BE DRIVING MY JEEP, THE CAR WOULD STOP MOVING BUT THE ENGINE WOULD REV AS I PUSHED ON THE PEDAL. I WOULD NOT BE ABLE TO GO IN DRIVE, NEUTRAL OR REVERSE. I WOULD HAVE TO PUT THE CAR IN PARK AND TURN OFF THE VEHICLE, WAIT A FEW SECONDS THEN RESTART THE CAR. I HAVE HAD MY CAR AT MY MECHANICS AS WELL AS A JEEP DEALERSHIP, A TOTAL OF 5 TIMES, NOW READY TO GO BACK IN FOR THE 6TH TIME. EACH TIME I AM TOLD THE PROBLEM IS FIXED AND A DAY OR 2 LATER IT HAPPENS AGAIN. WHEN I CALL TO LET THE MECHANIC KNOW I AM HAVING THE PROBLEM AGAIN, I AM THEN TOLD THAT NEITHER THEY NOR THE DEALERSHIP KNOW WHAT THE PROBLEM IS AND TO BRING IT BACK IN. LEAVING ME WITHOUT A CAR FOR DAYS. I HAVE SPENT A LOT OF MONEY ON THIS VEHICLE AND DO NOT WANT TO SPEND THOUSANDS MORE FIXING A PROBLEM THAT IS NOT FIXABLE. I HAVE 2 SMALL CHILDREN, AND FEAR THAT SOMEBODY IS GOING REAR END THE CAR WHEN IS JUST STOPS. I HAVE CONTACTED THE MANUFACTURER OF JEEP AND WAS TOLD ONLY "CERTAIN" 2006 JEEPS WERE UNDER RECALL, MINE WAS NOT ONE. ALL I COULD DO WAS MAKE A COMPLAINT. SO I MADE A VERBAL AND NOW WRITTEN COMPLAINT, HOPING SOMETHING GETS DONE. *TR

NHTSA ODI #10396727

2007 model year · 62,083 miles · Apr 17, 2011
Power Train

WHEN PUTTING TRANSMISSION INTO DRIVE, THE VEHICLE WILL NOT ACCELERATE, THIS PROBLEM FIRST OCCURRED AT APPROX 31,000 MILES. THE DEALERSHIP REPLACED THE SHIFT CONTROL MODULE. THE PROBLEM WENT AWAY. THEN AGAIN AT 62,000 MILES, WHEN PULLING INTO TRAFFIC, THE VEHICLE STARTED TO ACCELERATE, THEN LOST POWER. ANOTHER VEHICLE HAD TO SW…

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WHEN PUTTING TRANSMISSION INTO DRIVE, THE VEHICLE WILL NOT ACCELERATE, THIS PROBLEM FIRST OCCURRED AT APPROX 31,000 MILES. THE DEALERSHIP REPLACED THE SHIFT CONTROL MODULE. THE PROBLEM WENT AWAY. THEN AGAIN AT 62,000 MILES, WHEN PULLING INTO TRAFFIC, THE VEHICLE STARTED TO ACCELERATE, THEN LOST POWER. ANOTHER VEHICLE HAD TO SWERVE TO MISS ME, I WOULD HAVE BEEN HIT IN THE DRIVERS DOOR HAD HE NOT SWERVED. MY VEHICLE WOULD NOT MOVE, AFTER CYCLING THE IGNITION KEY , THE PROBLEM WENT AWAY, TOOK TO DEALER THEY TOLD ME THAT THE SAME SHIFT CONTROL MODULE NEEDS TO BE REPLACED (AGAIN) FOR 750.00. THE VEHICLE IS UNSAFE TO DRIVE AND I AM SHOCKED THAT SOMEONE HAS NOT BEEN KILLED BY THIS ISSUE AS THERE ARE HUNDREDS OF REPORTS OF THIS ON THE INTERNET. THIS IS ABSOLUTELY A MANUFACTURING DEFECT AS IT HAS HAPPENED ON A WIDE NUMBER OF IDENTICAL VEHICLES WITH THE SAME REPAIR BEING PERFORMED ONLY TO HAVE THE PROBLEM REPEAT ITSELF. *TR

NHTSA ODI #10396538

2005 model year · 60,000 miles · Apr 7, 2011
Power Train

2005 JEEP GRAND CHEROKEE HAS MAJOR TRANSMISSION ISSUES. I SEARCHED ONLINE TO SEE IF OTHER PEOPLE HAVE HAD THE SAME ISSUE AND FOUND MANY LEADS. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THERE WAS A RECALL IN 2005 THAT HAS ALREADY BEEN DONE ON MY VEHICLE IN 2005. I TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSTIC AND THEY…

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2005 JEEP GRAND CHEROKEE HAS MAJOR TRANSMISSION ISSUES. I SEARCHED ONLINE TO SEE IF OTHER PEOPLE HAVE HAD THE SAME ISSUE AND FOUND MANY LEADS. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THERE WAS A RECALL IN 2005 THAT HAS ALREADY BEEN DONE ON MY VEHICLE IN 2005. I TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSTIC AND THEY INQUIRED ME WITH A TOTAL OF 1700.00 TO GET THIS REPAIRED. MY CAR GETS STUCK IN GEARS, WON'T ACCELERATE CORRECTLY, GETS STUCK IN NEUTRAL, REVS UP ON IT'S OWN, AND IT DOESN'T SHIFT CORRECTLY. THIS IS A SAFETY ISSUE THAT MANY PEOPLE HAVE HAD. THIS PROBLEM OCCURS EVERY TIME I DRIVE IT. *TR

NHTSA ODI #10395200

2007 model year · 31,550 miles · Apr 4, 2011
Electrical SystemPower Train

VEHICLE HAS LOST POWER WHILE DRIVING. YOU WILL BE CRUSING ALONG OR PULLING OUT INTO AN INTERSECTION AND YOU WILL LOOSE ALL POWER. THE ENGINE WILL NOT REV, NO RESPONSE AT ALL. AFTER WAITING FOR A PERION OF TIME, THE VEHICLE STARTS GOING AGAIN. THIS HAPPENED TO ME FOUR TIMES, ONCE IN THE MIDDLE OF AN INTERSECTION, FOUR LANES IN AL…

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VEHICLE HAS LOST POWER WHILE DRIVING. YOU WILL BE CRUSING ALONG OR PULLING OUT INTO AN INTERSECTION AND YOU WILL LOOSE ALL POWER. THE ENGINE WILL NOT REV, NO RESPONSE AT ALL. AFTER WAITING FOR A PERION OF TIME, THE VEHICLE STARTS GOING AGAIN. THIS HAPPENED TO ME FOUR TIMES, ONCE IN THE MIDDLE OF AN INTERSECTION, FOUR LANES IN ALL DIRECTIONS, AND THE VEHICLE JUST LOST ALL POWER. VERY SCARY. I TOOK THE VEHICLE TO MY LOCAL GARAGE, AND HE TOLD ME THAT THIS WAS THE SECOND JEEP TO DO THE SAME THING. THE OWNER HAD TO HAVE THE VEHICLE TOWED INTO THE GARAGE, AND UPON ARRIVAL, COULD FIND NOTHING WRONG. I HAD TO GO TO AN AUTHORIZED JEEP DEALER, AND I ASKED THEM IF THEY EVER HEARD OF THIS HAPPENING, AND THE REPLY WAS, JUST 3 OR 4 TIMES....IMAGING IF THIS FAILURE HAPPENED THIS OFTEN IN THIS SMALL AREA, HOW MANY OTHER VEHICLES MAY BE HAVING THE SAME PROBLEM. THE VEHICLE ONLY HAD 31000 MILES ON IT, BUT IT WAS OUT OF WARRANTY FOR TIME BY 9 MONTHS. THIS IS A VERY DANGEROUS EVENT WHEN YOU ARE DRIVING AND SUDDENLY LOOSE ALL POWER AND DON'T KNOW IF OR WHEN IT IS COMING BACK. CHRYSLER SAID THEY DO NOT HAVE A PROBLEM. I DON'T BELIEVE THEM. *TR

NHTSA ODI #10394223

2005 model year · 115,000 miles · Mar 29, 2011
Power TrainFire

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS PRESENT UNDERNEATH THE HOOD. WHEN THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT FIRE WAS UNDER HIS FEET, UNDER THE HOOD AND THE ENTIRE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT WAS ABLE TO REMOVE A CHILD PASSENGER FROM THE VEH…

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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS PRESENT UNDERNEATH THE HOOD. WHEN THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT FIRE WAS UNDER HIS FEET, UNDER THE HOOD AND THE ENTIRE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT WAS ABLE TO REMOVE A CHILD PASSENGER FROM THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FIRE. AN INVESTIGATOR WITH THE MANUFACTURER TOOK PICTURES OF THE VEHICLE THREE WEEKS AGO AND THE CONTACT HAD NOT RECEIVED A FOLLOW UP CALL. THE INSURANCE COMPANY PROVIDED THE CONTACT WITH A COPY OF THE RECALL NOTICE AND STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE FAILURE WAS MECHANICAL. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY DESTROYED BUT IT WAS SEVERELY DAMAGED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. CASE # 20554289 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER DID NOT CONFIRM IF HIS VIN WAS A PART OF NHTSA RECALL 05V396000, POWER TRAIN AUTOMATIC TRANSMISSION ALTHOUGH THE FAILURE WAS IDENTICAL. THE FAILURE MILEAGE WAS 115,000.

NHTSA ODI #10393577

1996 model year · 137,000 miles · Mar 10, 2011
Electrical SystemPower Train

RANDOM STALLING, SUDDEN TRANSMISSION SLAMS AND DROP DOWNS. *TR

NHTSA ODI #10389710

2007 model year · 46,345 miles · Feb 24, 2011
Power Train

2007 JEEP GRAND CHEROKEE LAREDO, PULLING ONTO HIGHWAY VEHICLE EXPERIENCED LOSS OF POWER. PRND ON DISPLAY WERE ALL SELECTED AND CHECK ENGINE LIGHT CAME ON. WAS ABLE TO PULL TO SIDE OF ROAD , PUT VEHICLE INTO PARK, CYCLE VEHICLE OFF THEN BACK ON AND POWER WAS RESTORED. SINCE THE INITIAL OCCURRENCE THE EVENT HAS HAPPENED TWICE MORE…

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2007 JEEP GRAND CHEROKEE LAREDO, PULLING ONTO HIGHWAY VEHICLE EXPERIENCED LOSS OF POWER. PRND ON DISPLAY WERE ALL SELECTED AND CHECK ENGINE LIGHT CAME ON. WAS ABLE TO PULL TO SIDE OF ROAD , PUT VEHICLE INTO PARK, CYCLE VEHICLE OFF THEN BACK ON AND POWER WAS RESTORED. SINCE THE INITIAL OCCURRENCE THE EVENT HAS HAPPENED TWICE MORE. SCHEDULED APPOINTMENT WITH REPAIR DEPARTMENT. *TR

NHTSA ODI #10384326

2007 model year · 32,105 miles · Feb 19, 2011
Power Train

WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHER…

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WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHEROKEES. I AM LOOKING INTO GETTING JEEP TO TAKE RESPONSIBILITY FOR THE FAULTY PART. *TR

NHTSA ODI #10383328

2008 model year · 45,000 miles · Feb 9, 2011
Power TrainCrashInjury

WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO …

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WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP RAPIDLY WENT BACKWARDS THE OPEN DOOR "SCOOPING ME TOWARD THE UNDERSIDE OF THE JEEP, I WAS ABLE TO ROLL AWAY FROM THE JEEP, MY WIFE THEN GOT INTO THE DRIVER SEAT AND PUT INTO PARK JUST BEFORE CRASHING INTO THE WOODED AREA ALONG OUR DRIVEWAY. A CHECK OF THE INTERLOCK SYSTEM SHOWED IT WAS AND STILL IS NON WORKING. THIS INCIDENT COULD HAVE BEEN MET WITH TRAGIC RESULTS HAD I NOT BEEN ABLE TO ROLL AWAY FROM THE UNDERSIDE OF THE MOVING JEEP, AND HAD MY WIFE BEEN UNABLE TO STOP THE JEEP WHEN SHE DID. AS A RESULT I HAVE SUSTAINED PAIN TO MY LOWER BACK, AND MY WIFE TO HER CERVICAL SPINE. *TR

NHTSA ODI #10381338

2007 model year · 53,000 miles · Feb 8, 2011
Power Train

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND ALL OF THE WARNING LIGHTS ON THE DASH BOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE SHIFT MODULE WOULD NEED REPLACING. THE MECHANIC ADVISED THAT THERE WAS N…

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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND ALL OF THE WARNING LIGHTS ON THE DASH BOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE SHIFT MODULE WOULD NEED REPLACING. THE MECHANIC ADVISED THAT THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR MOST FREQUENTLY IN COLDER TEMPERATURES. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA ODI #10381098

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.