DT: CONTACT STATES WHILE DRIVING VEHICLE IT BEGAN JUMPING. TOOK VEHICLE TO SERVICE DEALER, THEY STATED THE VEHICLE WAS FINE. THE VEHICLE HAD TO BE TOWED, THE SERVICE MECHANIC STATED THERE WAS A SCREW THAT BROKE IN THE HANDLE CONTROL BOX.*AK
COMPONENT SPOTLIGHT
Jeep Grand Cherokee transmission problems
1,919 distinct owner reports with a transmission-specific component in this snapshot.
General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
524 crash reports13 fire reports289 injury reports
Reports by model year
YearTopic reportsRecallsInvestigations
20182
10320153
9820144
181020132
9620121
10720113
66200813
40200740
52200628
42200581
31200432
84200320
44200234
107200184
442000124
651999289
451998359
471997188
571996229
681995211
411199492
312199379
71719921
06Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.
When problems were reported
Mileage at the reported incident
Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What owners actually said
1,919 reportsRECALL CAMPAIGN 02V053000, CONSUMER LEFT THE VEHICLE IN THE DRIVEWAY, WENT INTO THE HOUSE, AND THE VEHICLE ROLLED DOWN THE DRIVEWAY, AND STRUCK A TREE, DAMAGING THE RIGHT REAR TAIL LIGHT/ LIFT REAR DOOR, AND BUMPER. CONSUMER DID NOT REMEMBER RECEIVING RECALL FOR INADVERTENT MOVEMENT. *AK THE VEHICLE DOES NOT HOLD IT'…
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RECALL CAMPAIGN 02V053000, CONSUMER LEFT THE VEHICLE IN THE DRIVEWAY, WENT INTO THE HOUSE, AND THE VEHICLE ROLLED DOWN THE DRIVEWAY, AND STRUCK A TREE, DAMAGING THE RIGHT REAR TAIL LIGHT/ LIFT REAR DOOR, AND BUMPER. CONSUMER DID NOT REMEMBER RECEIVING RECALL FOR INADVERTENT MOVEMENT. *AK THE VEHICLE DOES NOT HOLD IT'S POSITION WHEN PLACED IN PARK. THE MANUFACTURER AGREED TO PERFORM THE RECALL BUT REFUSED TO PROVIDE ANY ASSISTANCE FOR THE BODY DAMAGE BECAUSE THEY CLAIMED THE CONSUMER NEGLECTED TO HAVE THE RECALL WORK PERFORMED. *TC
INCIDENT 1, ON SATURDAY FEBRUARY 5, 2005 WHILE MANEUVERING INTO A SPACE IN A PARKING LOT I SHIFTED INTO REVERSE WITH MY FOOT ON THE BRAKE SUDDENLY THE CAR, 2004, JEEP, GRAND CHEROKEE LURCHED BACKWARD. I PRESSED MORE FIRMLY ON THE BRAKE PEDAL AND CAR JERKED. THEN, THE ENGINE REVVED HIGHER, CAUSING THE CAR TO HURTLE TOWARD CA…
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INCIDENT 1, ON SATURDAY FEBRUARY 5, 2005 WHILE MANEUVERING INTO A SPACE IN A PARKING LOT I SHIFTED INTO REVERSE WITH MY FOOT ON THE BRAKE SUDDENLY THE CAR, 2004, JEEP, GRAND CHEROKEE LURCHED BACKWARD. I PRESSED MORE FIRMLY ON THE BRAKE PEDAL AND CAR JERKED. THEN, THE ENGINE REVVED HIGHER, CAUSING THE CAR TO HURTLE TOWARD CARS IN THE ROW BEHIND. ONLY BY STANDING ON THE BRAKE PEDAL DID THE VEHICLE STOP, BUT JUST INCHES FROM A CAR BEHIND US. DEALER'S MECHANIC SUBSEQUENTLY COULD FIND NOTHING WRONG ,AND COULD NOT DUPLICATE THE EVENT. INCIDENT 2 OCCURRED ON WEDNESDAY APRIL 20, 2005. WHILE BRAKING GENTLY WHEN APPROACHING A RED TRAFFIC LIGHT THE ENGINE SUDDENLY STARTED REVVING QUICKLY. I BRAKED HARDER, BUT THE ENGINE REVVED HIGHER, OVERCOMING THE BRAKING EFFORT I AGAIN STOOD ON THE BRAKE, BRINGING THE CAR TO A HALT ONLY A FEW FEET FROM A CAR WAITING AT THE LIGHT. EXAMINATION OF THE BRAKE PEDAL AT THIS TIME SHOWED THAT MY FOOT WAS ONLY ON THE BRAKE PEDAL, AND NOT NEAR THE ACCELERATOR PEDAL, AND THAT NOTHING WAS PRESSING ON THE ACCELERATOR PEDAL.*AK
WIFE PARKED JEEP IN DRIVEWAY, PLACED IN PARK WITH KEY OUT OF THE IGNITION. WIFE EXITED THE VEHICLE, WALKED TO THE BACK DOOR, GOT MY 4 YEAR OLD OUT OF HER CAR SEAT AND PLACED HER ON THE DRIVEWAY NEXT TO THE VEHICLE. WIFE TURNED AROUND TO GET HER PURSE OFF THE FRONT SEAT WHEN THE VEHICLE TOOK OFF, ROLLING BACKWARDS DOWN THE DRIVE…
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WIFE PARKED JEEP IN DRIVEWAY, PLACED IN PARK WITH KEY OUT OF THE IGNITION. WIFE EXITED THE VEHICLE, WALKED TO THE BACK DOOR, GOT MY 4 YEAR OLD OUT OF HER CAR SEAT AND PLACED HER ON THE DRIVEWAY NEXT TO THE VEHICLE. WIFE TURNED AROUND TO GET HER PURSE OFF THE FRONT SEAT WHEN THE VEHICLE TOOK OFF, ROLLING BACKWARDS DOWN THE DRIVEWAY. WIFE JUMPED INTO VEHICLE AND TRIED TO STOP IT. OPEN DRIVER'S DOOR STRUCK MY FENCE, RETAINING WALL AND MY 4 YEAR OLD KNOCKING HER TO THE GROUND. THE DOOR WAS THEN BENT FORWARD, DESTROYING THE DOOR, FENDER, SCRATCHING THE SIDE AND THE REAR BUMPER AND TAILGATE. WIFE SUFFERED SCRAPES, BRUISES, DAUGHTER TRANSPORTED TO EMERGENCY ROOM THEN VIA CAR FLITE HELICOPTER - SUFFERED SCRAPES, BRUISES, LACERATED LIVER.*AK
WHILE PARKING/RUNNING ON SLIGHT INCLINE VEHICLE SLIPPED OUT OF PARK GEAR INTO REVERSE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
VEHICLE ROLLS FORWARD WHEN PUT INTO PARK. TAKEN TO DEALER FOR CHECKUP, AND RESULTS SHOW THAT THE TRANSMISSION NEEDED TO BE REPLACED.*AK THE VEHICLE WAS REPAIRED BUT THE CONSUMER STATED THAT HE THINKS THE PART WAS DEFECTIVE. *TC
CONSUMER COMPLAINED ABOUT A TRANSFER CASE PROBLEM. WHEN DRIVING AT APPROXIMATELY 40 MPH THERE WAS A LOUD CLANKING SOUND COMING FROM THE FRONT UNDERCARRIAGE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THE VEHICLE HAD DUSTY BRAKE PADS, BUT THAT WAS NOT THE ISSUE. THEN, CONSUMER WAS TOLD THAT THE CONSTANT VELOCI…
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CONSUMER COMPLAINED ABOUT A TRANSFER CASE PROBLEM. WHEN DRIVING AT APPROXIMATELY 40 MPH THERE WAS A LOUD CLANKING SOUND COMING FROM THE FRONT UNDERCARRIAGE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THE VEHICLE HAD DUSTY BRAKE PADS, BUT THAT WAS NOT THE ISSUE. THEN, CONSUMER WAS TOLD THAT THE CONSTANT VELOCITY JOINTS WERE LEAKING. ALSO, CONSUMER WAS TOLD THAT THE DRIVESHAFT NEEDED TO BE REPLACED. CONSUMER FELT THAT THE DEALERSHIP DID NOT KNOW WHAT THE PROBLEM WAS, AND PERHAPS WAS COVERING UP THE REAL PROBLEM. *AK RECALL CAMPAIGN; COMPONENT: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. THE CONSUMER STATED THAT THE VEHICLE WOULD NOT START. THE CONSUMER STATED THAT THE ENGINE HAD AN EXTENDED CRANK BEFORE STARTING. FUEL PUMP ASSEMBLY AND PUMP CRANK REPAIR KIT INSTALLED. THE CONSUMER STATED THAT THERE IS A SHIMMY WHEN THE BRAKES ARE APPLIED. WHEN SITTING AT A STOP LIGHT HAVING THE VEHICLE IN GEAR IT VIBRATES. THE LEFT OUTER CV BOOT WAS LEAKING. THE ENGINE LIGHT CAME ON. THE CONSUMER STATED THAT THE TRANSMISSION SLAMS INTO GEAR. *TC
MY 2003 JEEP GRAND CHEROKEE WHEN PARKED IN FRONT OF MY HOME WHILE I RAN IN TO GET MY GLOVES JUMPED INTO REVERSE AFTER CLOSING THE DOOR. I WAS AWAY FROM THE TRUCK FOR LESS THEN 1 MIN. AND IT ROLLED IN REVERSE 75 FT STRIKING A NEIGHBORS MOBILE HOME. WHEN I GOT TO THE TRUCK IT WAS IN REVERSE AND HAD EXTENSIVE DAMAGE TO THE WHOLE T…
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MY 2003 JEEP GRAND CHEROKEE WHEN PARKED IN FRONT OF MY HOME WHILE I RAN IN TO GET MY GLOVES JUMPED INTO REVERSE AFTER CLOSING THE DOOR. I WAS AWAY FROM THE TRUCK FOR LESS THEN 1 MIN. AND IT ROLLED IN REVERSE 75 FT STRIKING A NEIGHBORS MOBILE HOME. WHEN I GOT TO THE TRUCK IT WAS IN REVERSE AND HAD EXTENSIVE DAMAGE TO THE WHOLE TAILGATE HATCH AND GLASS. DAMAGE WAS ALSO DONE TO THE MOBILE HOME. I AM CONTACTING A DEALER AS OF FEB. 28 2005. *JB
MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUS…
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MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.
SHIFTING CABLE WAS REPLACED AFTER FAILURE. JEEP WAS "SLIPPING" IN GEAR. I WAS RUN OVER BY THE VEHICLE AFTER PUTTING IT IN PARK AND GETTING OUT. VEHICLE BEGAN "SLIPPING" IN GEAR AGAIN. I HAD NO REVERSE. TOOK IT TO THE DEALER AND THEY SAID A LEVER WAS LOOSE ON THE TRANNY AND THEY TIGHTENED IT. STILL SLIPPING. *JB
Related Official recalls
418V280000 · Power Train:automatic Transmission
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Consequence & remedy
Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
05V396000 · Power Train:automatic Transmission
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift
Feb 15, 2002
ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Consequence & remedy
Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
2EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
PE15030 · Powered Vehicle Rollaway
Opened Aug 20, 2015 · Closed Feb 5, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
Additional source detail variants (2)
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.