COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2005 model year · 5,101 miles · Jul 19, 2005
Power Train

DT: TWO MONTHS AGO THERE WAS AN ACCIDENT AFTER DRIVING ABOUT 60 MPHON THE INTERSTATE. THE VEHICLE BEGAN TO REV U BY ITSELF. THE BRAKES WERE PUSHED, BUT THE VEHICLE WAS STILL GOING TOO FAST TO STOP. THE VEHICLE HAS BOTH AUTOMATIC AND STANDARD, AND THE VEHICLE CHANGED ITSELF TO STANDARD. WHEN CAR WAS TAKEN TO THE DEALERSHIP, THEY …

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DT: TWO MONTHS AGO THERE WAS AN ACCIDENT AFTER DRIVING ABOUT 60 MPHON THE INTERSTATE. THE VEHICLE BEGAN TO REV U BY ITSELF. THE BRAKES WERE PUSHED, BUT THE VEHICLE WAS STILL GOING TOO FAST TO STOP. THE VEHICLE HAS BOTH AUTOMATIC AND STANDARD, AND THE VEHICLE CHANGED ITSELF TO STANDARD. WHEN CAR WAS TAKEN TO THE DEALERSHIP, THEY SAID THEY COULDN'T DO ANYTHING. OWNER WAS AFRAID TO DRIVE IT BUT IT WAS ABLE TO RUN. THE OWNER HASN'T DRIVEN IT SINCE THE INCIDENT. THE CAR WAS 2005 JEEP CHEROKEE. OWNER HAS NOT CALLED DAIMLER CHRYSLER.*AK

NHTSA ODI #10129288

2003 model year · Mileage unknown · Jul 15, 2005
Power TrainCrash

DT: CONTACT STATES VEHICLE SHIFTED OUT OF PARK WHILE IN A PARKING AREA. *AK CONTACT AND HER SON WERE IN THE VEHICLE WHEN IT STARTED ROLLING DOWN A HILL, THE VEHICLE HIT A POOL FENCE. THE SERVICE DEALER WOULD NOT SAY WHY THE VEHICLE SHIFTED OUT OF PARK. *AK *NM

NHTSA ODI #10125353

1999 model year · 95,000 miles · Jul 8, 2005
Power Train

DT: WITHOUT WARNING THE VEHICLE SHUT DOWN. THIS HAPPENED AT ANY SPEED AND ANY WEATHER. DEALER SAID IT WAS THE POWER CONTROL MODULE (PCM), AND THE PART WAS ON BACK ORDER. MANUFACTURER SAID THEY COULDN'T DO ANYTHING TO SPEED UP THE PROCESS AND WERE TRYING TO GET THE PARTS TO THE DEALER AS QUICK AS POSSIBLE. THE CONSUMER WAS ON …

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DT: WITHOUT WARNING THE VEHICLE SHUT DOWN. THIS HAPPENED AT ANY SPEED AND ANY WEATHER. DEALER SAID IT WAS THE POWER CONTROL MODULE (PCM), AND THE PART WAS ON BACK ORDER. MANUFACTURER SAID THEY COULDN'T DO ANYTHING TO SPEED UP THE PROCESS AND WERE TRYING TO GET THE PARTS TO THE DEALER AS QUICK AS POSSIBLE. THE CONSUMER WAS ON WAITING LIST FOR PART. THE CONSUMER WAS CONCERNED ABOUT FAMILY WHEN DRIVING AND CAR SHUTS OFF. THE CONSUMER SAID CAR TAKES ABOUT 5 MINUTES F TO START BACK UP, SOMETIMES LONGER. REPLACEMENT OF PART WAS NOT INCLUDED IN ANY MAINTENANCE SCHEDULE. *AK *SC *JB

NHTSA ODI #10125466

1995 model year · 111,246 miles · Jun 28, 2005
Power Train

DT: 1995 JEEP GRAND CHEROKEE, CONSUMER FEELS THAT THE VEHICLE WAS UNSAFE AND DEALER REFUSED TO ACKNOWLEDGE CONSUMER'S SAFETY CONCERN. DEALERSHIP WILL NOT WRITE DOWN THE SAFETY CONCERNS SUBSTITUTED TERMS LIKE IT FELT DIFFERENTLY INSTEAD OF CONSUMER'S SAFETY CONCERNS , THE VEHICLE HAS ALREADY HAD THE SECONDARY DETENT SYSTEM …

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DT: 1995 JEEP GRAND CHEROKEE, CONSUMER FEELS THAT THE VEHICLE WAS UNSAFE AND DEALER REFUSED TO ACKNOWLEDGE CONSUMER'S SAFETY CONCERN. DEALERSHIP WILL NOT WRITE DOWN THE SAFETY CONCERNS SUBSTITUTED TERMS LIKE IT FELT DIFFERENTLY INSTEAD OF CONSUMER'S SAFETY CONCERNS , THE VEHICLE HAS ALREADY HAD THE SECONDARY DETENT SYSTEM OF FLOOR SHIFTER IN A RECALL, THE ITEM THAT WAS USED TO REPLACE THE RECALLED PART WAS UNSAFE, DEALER TOLD THE CONSUMER THAT THE GEAR SHIFT SHOULD FEEL DIFFERENT. GEAR SHIFT WILL NOT STAY IN GEAR. CONSUMER FOUND THAT THE AUTOMATIC STICK SHIFT WILL STILL MOVE EVEN WHEN THE RELEASE BUTTON HAS NOT BEEN PUSHED, THE GEAR SHIFTER DOES NOT LINE UP WITH THE LETTERS (P, N, R, ETC.*AK

NHTSA ODI #10126952

1995 model year · 111,246 miles · Jun 28, 2005
Power Train

DT: CONSUMER COMPLAINED ABOUT A SAFETY RECALL CONCERNING AUTOMATIC TRANSMISSION: LEVER AND LINKAGES: FLOOR SHIFT. THE REPLACEMENT PART, ACCORDING TO THE DEALERSHIP, WAS DESIGNED TO WORK THIS WAY. IT MADE CAR UNSAFE. THE GEAR SHIFT LINE DIDN'T MATCH THE GEAR. WILL NOT LOCK INTO POSITION. WITH THE SMALLEST OF NUDGES I…

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DT: CONSUMER COMPLAINED ABOUT A SAFETY RECALL CONCERNING AUTOMATIC TRANSMISSION: LEVER AND LINKAGES: FLOOR SHIFT. THE REPLACEMENT PART, ACCORDING TO THE DEALERSHIP, WAS DESIGNED TO WORK THIS WAY. IT MADE CAR UNSAFE. THE GEAR SHIFT LINE DIDN'T MATCH THE GEAR. WILL NOT LOCK INTO POSITION. WITH THE SMALLEST OF NUDGES IT WILL COME OUT OF DRIVE OR REVERSE WITHOUT PRESSING THE RELEASE, AND IT WILL GO BETWEEN ALL THREE GEARS. THE CAR WAS WORKING PERFECTLY BEFORE RECALL REPAIRS WERE DONE. CURRENTLY, THE CAR IS UNSAFE TO DRIVE. BRECK DODGE DEALERSHIP CLAIMED THE CAR WAS SUPPOSE TO WORK LIKE THIS, BURT REFUSED TO SAY THE CAR WAS UNSAFE. CONTACTED MANUFACTURER'S REGIONAL MANAGER, AND DID NOT CALL ME BACK. DEALERSHIP CLAIMED THAT CONSUMER REFUSED TO BRING CAR IN. CONSUMER CALL ANOTHER DEALERSHIP AND THEIR REMEDY WAS THE SAME AS THE LAST DEALERSHIP. THE SECOND DEALERSHIP STATED THAT THIS WAS A COMMON THING ,AND THEY HAVE RECEIVED SIMILAR COMPLAINTS. *AK

NHTSA ODI #10126904

1995 model year · Mileage unknown · Jun 24, 2005
Power TrainFire

WHILE STRUCK IN SNOW WAS ACCELERATING AND ROCKING VEHICLE OUT OF HOLE CONSUMER SMELLED SMOKE. STOPPED VEHICLE GOT OUT LOOKED UNERHOOD AND SAW FLAMES COMNING FROM BEHIND ENGINE. VEHICLE BURNED COMPLETELY.*JB *SB *NM

NHTSA ODI #8009009

2005 model year · 5,860 miles · Jun 17, 2005
Power Train

TRANSMISSION TORQURE CONVERTER FAILED CAUSING ADDITIONAL DAMAGE TO TRANSMISSION

NHTSA ODI #10125613

2002 model year · 58,510 miles · Jun 17, 2005
Electrical SystemEngine And Engine CoolingPower Train

THE COOLING FAN BLADE JUST BROKE WHILE STOPPED AT A LIGHT. IT MADE THE CAR THUMP I THOUGHT SOMEONE HIT US BUT THE FAN BLADES BROKE THE FAN SHRODE AND PUT DENTS ALL IN THE RADIATOR AND BROKE THE FAN GUARD. THIS VECHILE HAS HAD MANY OF THE SAME PROBLEMS DUE TO THE ELECTRICAL SYSTEM. WE LEASE THE JEEP AND HAVE PUT $$$ IN IT BECA…

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THE COOLING FAN BLADE JUST BROKE WHILE STOPPED AT A LIGHT. IT MADE THE CAR THUMP I THOUGHT SOMEONE HIT US BUT THE FAN BLADES BROKE THE FAN SHRODE AND PUT DENTS ALL IN THE RADIATOR AND BROKE THE FAN GUARD. THIS VECHILE HAS HAD MANY OF THE SAME PROBLEMS DUE TO THE ELECTRICAL SYSTEM. WE LEASE THE JEEP AND HAVE PUT $$$ IN IT BECAUSE THEY WOULD NOT TAKE IT BACK AS A LEMON WITH IN THE 2 YEARS. I STILL HEAR A BEEP COMING FROM UNDER THE DASH THAT JEEP NEVER FOUND THE PROBLEM OR FIXED IT. I JUST HAD THE FAN RELAY CHANGED BECAUSE IT WENT OUT. WITH IN THE FIRST 2 YEARS I HAD IT IN THE SHOP FOR A VARIETY OF ELECTRICAL PROBLEMS I HAVE ALL THE PAPER WORK. I AM AFRAID THE JEEP WILL CATCH ON FIRE OR CAUSE AN ACCIDENT. I'VE ALSO CHECKED MANY OTHER THINGS THAT WERE ISSUES WITH THE JEEP. LEAKING SHOCKS AND TRANSMISSION PAN AND EMISSIONS IS NOW LEAKING. THE CHECK ENGINE LIGHT STAYS ON AND EVERY TIME I GET IT CHECKED IT'S A DIFFERENT PROBLEM. I'M OUT OF MY WARRANTY NOW BUT THERE HAVE BEEN SO MANY DIFFERENT THINGS WRONG. THE DEALER REPLACED 2 OF 4 LEAKING SHOCKS THEY LEFT THE TRANSMISSION PAN LOOSE WHEN THEY REPLACED A PART IN THE TRANSMISSION. THIS JEEP IS UNSAFE FOR THE ROAD IT HAS LOST POWER IN THE PAST WHILE TRAVELING SO THEY REPLACED THE BATTERY TWICE WITH IN A MONTH.

NHTSA ODI #10125568

2003 model year · Mileage unknown · Jun 12, 2005
Electrical SystemPower TrainSuspension

TRANSMISSION MAKING NOISE 1 WEEK AFTER PURCHASE, TOOK IT IN EVERY 2 WEEKS TO HAVE IT FIXED FOR FIRST 2 MONTHS. VEHICLE HAD 40,000 KM. CHRYSLER DEALERSHIP ANSWER WAS FOR US TO DO TRANSMISSION FLUID CHANGE (OUR EXPENSE), DID NOT STOP THE NOISE, GAVE UP AFTER WE TOOK VEHICLE BACK 5 TIMES, TERRIBLE SERVICE. HEATER MOTOR FAILED W…

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TRANSMISSION MAKING NOISE 1 WEEK AFTER PURCHASE, TOOK IT IN EVERY 2 WEEKS TO HAVE IT FIXED FOR FIRST 2 MONTHS. VEHICLE HAD 40,000 KM. CHRYSLER DEALERSHIP ANSWER WAS FOR US TO DO TRANSMISSION FLUID CHANGE (OUR EXPENSE), DID NOT STOP THE NOISE, GAVE UP AFTER WE TOOK VEHICLE BACK 5 TIMES, TERRIBLE SERVICE. HEATER MOTOR FAILED WITHIN 1 WEEK OF PURCHASE, REPLACE MOTOR SWITCH, HEATER FAN MAKING NOISE. REAR END WAS REBUILT 2 TIMES WITHIN FIRST 2 MONTHS OF OWNING VEHICLE. STRUTS NEEDED REPLACING WITHIN FIRST MONTH. SMOKE COMES FROM ENGINE WHEN STOPPED (INTERMITTENT), WHEEL ALIGNMENT WITHIN FIRST MONTH (OUR EXPENSE AGAIN). THIS IS OUR FIRST AND LAST JEEP/CHRYSLER PRODUCT.

NHTSA ODI #10125039

2004 model year · 13,000 miles · May 23, 2005
Engine And Engine CoolingPower Train

WHILE DRIVING VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS CAR STALLED NO LESS THAN 12 TIMES. AFRAID TO PULL INTO TRAFFIC WITH THIS CAR. POWER STEERING LEAKED, CLICKING NOISE FROM TRANSMISSION WHEN PUT INTO GEAR. *BF

NHTSA ODI #10089822

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.