COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2004 model year · 27,000 miles · Apr 3, 2007
Power TrainVehicle Speed ControlCrashInjury

ON 2 SEPARATE OCCASIONS, MY JEEP LURCHED FORWARD WHILE PARKING. THE 1ST TIME I HAD TO PUT 2 FEET ON THE BRAKE PEDAL TO STOP IT, & THE JEEP WAS STILL TRYING TO DRAG ITSELF FORWARD. IT HAPPENED AGAIN 2 MONTHS LATER. ON MARCH 28, 2007, I HAD A MAJOR INCIDENT THAT HAS LEFT ME TERRIFIED OF EVER DRIVING THIS VEHICLE AGAIN. I PULLED…

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ON 2 SEPARATE OCCASIONS, MY JEEP LURCHED FORWARD WHILE PARKING. THE 1ST TIME I HAD TO PUT 2 FEET ON THE BRAKE PEDAL TO STOP IT, & THE JEEP WAS STILL TRYING TO DRAG ITSELF FORWARD. IT HAPPENED AGAIN 2 MONTHS LATER. ON MARCH 28, 2007, I HAD A MAJOR INCIDENT THAT HAS LEFT ME TERRIFIED OF EVER DRIVING THIS VEHICLE AGAIN. I PULLED OVER TO TRANSFER SOME THINGS TO ANOTHER VEHICLE. I PUT MY JEEP IN PARK & LEFT IT RUNNING. I GOT OUT OF THE JEEP (MY DRIVER'S DOOR WAS OPEN) & AS I GOT TO THE REAR OF THE VEHICLE, IT STARTED TO SLOWLY ROLL BACKWARDS. I RAN BACK & TRIED REACH THE BRAKE, BUT MY FOOT SLIPPED OFF & I HIT THE GAS PEDAL. THE JEEP LET OUT A ROAR - IT WAS REVVING UNCONTROLABLY (NORMAL IN A VEHICLE THAT IS IN PARK) - THEN I FELT A BANG & THE JEEP TOOK OFF, IN REVERSE, LIKE A SHOT. MY RIGHT FOOT GOT CAUGHT UNDER THE BRAKE PEDAL AS I SCRAMBLED FRANTICALLY TO GET INTO THE VEHICLE. MY SHOE CAME OFF, I WAS THROWN TO THE GROUND BY MY OPEN DRIVER'S DOOR & RUN OVER BY MY OWN JEEP. THE TRUCK CONTINUED IN REVERSE & SLAMMED INTOANOTHER VEHICLE. I WAS TAKEN BY AMBULANCE TO HOSPITAL FOR X-RAYS, A CT SCAN, AND A TETANUS SHOT. I HAVE A BROKEN TAILBONE, STAPLES CLOSING A GASH IN MY HEAD, ABRASIONS ON MY FEET AND HANDS, WRENCHED BACK & NECK & SEVERE DIZZYNESS. I KNOW I PUT THE CAR IN PARK. I HEARD THE DOOR LOCKS RELEASE. WHEN I HIT THE GAS, THE ENGINE REVVED FOR SEVERAL SECONDS BEFORE BANGING INTO REVERSE & TAKING OFF. IF THE CAR HAD ACTUALLY BEEN IN REVERSE, IT WOULD HAVE ROLLED AS SOON AS I GOT OUT. ALSO, IT WOULD'VE JUST TAKEN OFF IN REVERSE WHEN I HIT THE GAS, NOT REVVED LIKE A JET ENGINE. THE VEHICLE WAS IN PARK WHEN IT WAS TURNED OFF AFTER THE ACCIDENT. I'VE CONTACTED DAIMLER CHRYSLER. THEY SAID "THANKS FOR THE INFO, WE'LL BE IN TOUCH." I'M NOT HOLDING MY BREATH. I DON'T WANT TO EVER DRIVE THIS JEEP AGAIN. I DON'T WANT ANYONE TO EVER DRIVE THIS JEEP AGAIN. I'D LIKE DAIMLER CHRISLER TO ADDRESS THESE ISSUES BEFORE OTHERS ARE HURT, & I WOULD APPRECIATE YOUR HELP. *JB

NHTSA ODI #10186895

2006 model year · 1,200 miles · Mar 4, 2007
Engine And Engine CoolingFuel System, GasolinePower Train

ENGINE, POWERTRAIN, DOOR, DASH, GAS MILEAGE. *JB

NHTSA ODI #10184135

2005 model year · 8,000 miles · Feb 21, 2007
Electrical SystemPower Train

VEHICLE TRANSMISSION HAS ALWAYS MADE STRANGE CLUNKING NOISES. VEHICLE BEGAN TO DROP OUT OF GEAR WHILE DRIVING AND THEN FINALLY (AND CURRENTLY) WILL COMPLETELY SHUT OFF WHILE DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND DEALERSHIP SAYS THAT THEY CANNOT DUPLICATE THE PROBLEM. A CUSTOMER SERVICE MANAGER DID TELL ME THAT …

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VEHICLE TRANSMISSION HAS ALWAYS MADE STRANGE CLUNKING NOISES. VEHICLE BEGAN TO DROP OUT OF GEAR WHILE DRIVING AND THEN FINALLY (AND CURRENTLY) WILL COMPLETELY SHUT OFF WHILE DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND DEALERSHIP SAYS THAT THEY CANNOT DUPLICATE THE PROBLEM. A CUSTOMER SERVICE MANAGER DID TELL ME THAT JEEP IS AWARE OF THE PROBLEM AND THIS IS A COMMON PROBLEM AMONG V8 MODELS SUCH AS MINE BUT THAT THEY JUST DO NOT KNOW HOW TO FIX IT SO THEY HAVE NOT YET ISSUED A RECALL. HOWEVER, JEEP IS PUTTING SO MANY PEOPLE AT RISK OF AN ACCIDENT. NOT ONLY THE VEHICLE DRIVE BUT EVERYONE ELSE ON THE ROAD AROUND THE VEHICLE. THE VEHICLE NOW SHUTS OFF WHILE IN MOTION DRIVING ON A FAIRLY REGULAR BASIS BUT WITH NO CONSISTENT PATTERN. $34,000 DOLLARS WORTH OF WORRY. *JB

NHTSA ODI #10183116

2005 model year · 25,000 miles · Feb 20, 2007
Power TrainVisibility

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CURRENT AND FAILURE MILEAGE WAS 25,000. IT TOOK 1 TO 3 MINUTES TO MOVE THE SHIFT GEARS WHEN THE VEHICLE WAS COLD. THE VEHICLE STALLED WHEN IT WAS HOT OR COLD. HOWEVER, WHEN THE VEHICLE WAS NOT COLD IT STARTED IMMEDIATELY. ALSO, THE VEHICLE LOST POWER AND SHUT OFF WHILE AC…

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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CURRENT AND FAILURE MILEAGE WAS 25,000. IT TOOK 1 TO 3 MINUTES TO MOVE THE SHIFT GEARS WHEN THE VEHICLE WAS COLD. THE VEHICLE STALLED WHEN IT WAS HOT OR COLD. HOWEVER, WHEN THE VEHICLE WAS NOT COLD IT STARTED IMMEDIATELY. ALSO, THE VEHICLE LOST POWER AND SHUT OFF WHILE ACCELERATING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER IT STALLED. THE MECHANIC STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE CONTINUED TO STALL AFTER THE TORQUE CONVERTER WAS REPLACED. *AK THE TRANSMISSION HAD A DELAY. THE AIR BAG LIGHT ILLUMINATED. THE SUNROOF LEAKED WATER. UPDATED 03/19/07. *JB

NHTSA ODI #10183039

2005 model year · 27,500 miles · Feb 16, 2007
Power Train

I HAD A 2005 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 24,000 MILES ON IT. IN DECEMBER 2006 IT DOWN SHIFTED ITSELF INTO LOW GEAR WHILE DOING A FORWARD SPEED OF APPROXIMATELY 10 MPH. I TOOK THE CAR TO THE LOCAL JEEP DEALER WHO AFTER KEEPING IT FOR THE DAY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. ON FEBRUA…

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I HAD A 2005 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 24,000 MILES ON IT. IN DECEMBER 2006 IT DOWN SHIFTED ITSELF INTO LOW GEAR WHILE DOING A FORWARD SPEED OF APPROXIMATELY 10 MPH. I TOOK THE CAR TO THE LOCAL JEEP DEALER WHO AFTER KEEPING IT FOR THE DAY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. ON FEBRUARY 9, 2007 WITH APPROXIMATELY 27,500 MILES ON THE SAME VEHICLE IT DID THE SAME THING AGAIN ONLY THIS TIME AT A SPEED OF APPROXIMATELY 20 TO 25 MPH. THE VEHICLE WAS BASICALLY UNCONTROLLABLE. I TOOK THE CAR BACK TO THE DEALER WHO TOLD ME ONCE AGAIN THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND, IN WRITING, TOLD ME TO CHANGE MY DRIVING HABITS. THEY ASSUMED I WAS DOWN SHIFTING THE CAR BY MISTAKE. I HAD SO LITTLE CONFIDENCE IN THE VEHICLE THAT I TRADED IT IN ON A NEW CAR. IF THIS SHOULD HAPPEN AT HIGHWAY SPEED AND THE VEHICLE SLIPS SIDEWAYS IT WILL ROLL OVER. *JB

NHTSA ODI #10182807

2005 model year · 14,000 miles · Feb 11, 2007
Electrical SystemPower Train

WE LEASED A 2005 JEEP CHEROKEE IN JANUARY 2005 AND IN JANUARY 2006 EVERYTHING ON THE DASHBOARD STARTED TO CUT OFF INCLUDING TURN SIGNALS, ODOMETER... AND EVERYTHING ON THE DASH INCLUDING THE CD PLAYER, THE BUTTONS FOR THE HEATER/AC WOULD OVERHEAT AND THE CAR BEGAN TO SMOKE FOR NO APPARENT REASON. WE TOOK IT IN TO GALEANA, THE L…

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WE LEASED A 2005 JEEP CHEROKEE IN JANUARY 2005 AND IN JANUARY 2006 EVERYTHING ON THE DASHBOARD STARTED TO CUT OFF INCLUDING TURN SIGNALS, ODOMETER... AND EVERYTHING ON THE DASH INCLUDING THE CD PLAYER, THE BUTTONS FOR THE HEATER/AC WOULD OVERHEAT AND THE CAR BEGAN TO SMOKE FOR NO APPARENT REASON. WE TOOK IT IN TO GALEANA, THE LOCAL DEALERSHIP AND THEY COULD NOT FIND A PROBLEM, WHICH APPARENTLY SEEMS TO HAPPEN QUITE OFTEN WITH CHYRSLER AUTOMOBILES. SHORTLY AFTER THE CAR BEGAN TO BREAK DOWN EVERYWHERE. IF I PARKED THE CAR AT A STORE, WORK, HOME... AND WENT BACK TO START IT, IT WOULD NOT CRANK. THIS HAPPENS 8 OUT OF 10 TIMES AND THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 5 TIMES AND THEY COULD NOT "DUPLICATE" A PROBLEM AND NOW THEY TELL ME THEY CAN'T DO ANYTHING FOR ME. SHORTLY AFTER THAT AT THE END OF 2006, AS I WAS DRIVING DOWN THE HIGHWAY A "PEBBLE" AS THE DEALERSHIP CALLS IT, WENT THROUGH MY GRILL AND HIT THE TRANSMISSION COOLANT, SPRAYING TRANSMISSION FLUID EVERYWHERE ALMOST CATCHING ON FIRE WITH ME AND MY TWO SMALL CHILDREN IN IT. WE TOOK IT TO THE DEALERSHIP AND APPARENTLY THE TRANSMISSION WAS BLOWN OUT, $4,000 DOLLARS TO REPLACE. ALL OF OUR OTHER PROBLEMS STILL EXISTS AND CHRYSLER DOES NOT WANT TO FIX THE PROBLEMS OR LET US OUT OF THE LEASE. I HAVE TRIED TALKING TO CHRYSLER AND GETTING THIS ISSUE RESOLVED ONLY TO HEAR THEM TELLING ME THAT THIS WAS NOT THEIR PROBLEM. THIS IS BECOMING A TREND IN THEIR BUSINESS AND IF THEY CANNOT FIX THE VEHICLES THEY MANUFACTURED THEY SHOULD NOT BE MAKING THE VEHICLES IN THE FIRST PLACE. *JB

NHTSA ODI #10182246

2002 model year · 450,000 miles · Feb 2, 2007
Power Train

THE 2002 JEEP GRAND CHEROKEE HAS A FAILURE IN THE TRANSMISSION WITH THE GOVERNOR PRESSURE SOLENOID. THE PROBLEM IS THAT IS PART CONSISTENTLY FAILS EVEN AFTER BEING REPLACED. WHEN DRIVING THE TRANSMISSION BEGINS TO SKIP AND SLOWS ALL THE WAY DOWN. IT CAN CAUSE A CRASH AND INJURE PEOPLE. I HAVE HAD THIS PART REPLACED 3 TIMES WITHI…

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THE 2002 JEEP GRAND CHEROKEE HAS A FAILURE IN THE TRANSMISSION WITH THE GOVERNOR PRESSURE SOLENOID. THE PROBLEM IS THAT IS PART CONSISTENTLY FAILS EVEN AFTER BEING REPLACED. WHEN DRIVING THE TRANSMISSION BEGINS TO SKIP AND SLOWS ALL THE WAY DOWN. IT CAN CAUSE A CRASH AND INJURE PEOPLE. I HAVE HAD THIS PART REPLACED 3 TIMES WITHIN A 1 1/2 YEAR PERIOD AND THE COST IS NOT CHEAP EVERYTIME IT COST $656.00. THERE NEEDS TO BE A RECALL ON TRANSMISSIONS FOR JEEPS FROM 2000-2002, BECAUSE I AM NOT THE ONLY ONE BEING EFFECTED BY THIS MISHAP. *NM

NHTSA ODI #10181424

2005 model year · 28,000 miles · Feb 1, 2007
Power Train

TL* - THE CONTACT CALLED REGARDING A 2005 JEEP GRAND CHEROKEE. THE VEHICLE VIBRATED AND THE RPMS ROSE TO 4, AND WILL NOT COME DOWN. THE CONTACT TOOK THE VEHICLE TO A CHRYSLER DEALER, AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A RECALL. THE TORQUE CONVERTER WAS REPLACED. THE CONTACT STATED THE VEHICLE RAN FINE FOR A …

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TL* - THE CONTACT CALLED REGARDING A 2005 JEEP GRAND CHEROKEE. THE VEHICLE VIBRATED AND THE RPMS ROSE TO 4, AND WILL NOT COME DOWN. THE CONTACT TOOK THE VEHICLE TO A CHRYSLER DEALER, AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A RECALL. THE TORQUE CONVERTER WAS REPLACED. THE CONTACT STATED THE VEHICLE RAN FINE FOR A COUPLE OF DAYS. THE CONTACT STATED IF SHE DROVE OVER 30 MPH THE VEHICLE VIBRATED AND FELT AS THOUGH IT WAS GOING TO FALL APART. ON 1/31/07, THE CONTACT HAD THE VEHICLE TOWED TO THE DAIMLER CHRYSLER DEALER BECAUSE SHE DID NOT FEEL SAFE DRIVING THE VEHICLE. THE DEALER HAS NOT YET LOOKED AT THE VEHICLE. THE CONTACT HAS THE REPAIR INVOICE. *AK

NHTSA ODI #10181330

1999 model year · 82,000 miles · Jan 25, 2007
Power Train

TRUCK ONE DAY WENT TO SH*T FROM 2ND INTO 3RD OR THE OVERDRIVE AND MADE A HUGE CLUNK AND JERKED THE TRUCK SEVERELY.. NOW AFTER YOU HAVE THE TRUCK WARMED UP AND ARE GOING TO HIT 3RD GEAR TRUCK WILL DO THE SAME AND THE SHIFT DOWN AGAIN RIGHT AWAY CAUSING VEHICLE TO CLUNK AND JERK HARD CONTINUOUSLY.. I MUST DRIVE WITH THE OVERDRIVE …

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TRUCK ONE DAY WENT TO SH*T FROM 2ND INTO 3RD OR THE OVERDRIVE AND MADE A HUGE CLUNK AND JERKED THE TRUCK SEVERELY.. NOW AFTER YOU HAVE THE TRUCK WARMED UP AND ARE GOING TO HIT 3RD GEAR TRUCK WILL DO THE SAME AND THE SHIFT DOWN AGAIN RIGHT AWAY CAUSING VEHICLE TO CLUNK AND JERK HARD CONTINUOUSLY.. I MUST DRIVE WITH THE OVERDRIVE TURNED OFF AND THERE FOR RESULTING IN HIGHER RPM AT A HIGH SPEED. *NM

NHTSA ODI #10180710

1997 model year · 235,000 miles · Jan 24, 2007
Power TrainService Brakes, HydraulicUnknown Or Other

TOOK JEEP TO DEALER ON JAN 22 07 FOR ABS LIGHT CHECK. WAS NOTIFIED MY DEALER THAT THERE WAS A RECALL ON MY CAR FOR SECONDARY DETENT SYSTEM RECALL BO2. DEALER SERVICED DETENT RECALL MALFUNCTION. WHEN I PICKED UP THE CAR THE AUTOMATIC SHIFT LEVER WOULD NOT GO DOWN TO 1ST AND 2ND GEAR, IT WAS BEING BLOCKED BY AN INTERNAL OBSTACLE U…

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TOOK JEEP TO DEALER ON JAN 22 07 FOR ABS LIGHT CHECK. WAS NOTIFIED MY DEALER THAT THERE WAS A RECALL ON MY CAR FOR SECONDARY DETENT SYSTEM RECALL BO2. DEALER SERVICED DETENT RECALL MALFUNCTION. WHEN I PICKED UP THE CAR THE AUTOMATIC SHIFT LEVER WOULD NOT GO DOWN TO 1ST AND 2ND GEAR, IT WAS BEING BLOCKED BY AN INTERNAL OBSTACLE UNDER THE SHIFT COUNCIL. TOOK CAR IN NEXT DAY AROUND 11:30 AM AND SERVICE WRITER WANTED TO KEEP CAR OVERNIGHT. SET APPOINTMENT WITH HIM TO BRING IT IN NEXT DAY JAN 24 07. DEALER ADVISED ME THAT MY SHIFTING BEZEL WAS BROKEN AND NEEDED TO BE REPLACED FOR $95.00. I ADVISED DEALER THAT SHIFTER WORKED FINE WHEN I BROUGHT IT IN AND THAT THEY NEEDED TO FIX WHATEVER IT IS THAT THEY BROKE. DEALER REPLIED THAT IT WAS BROKE BEFORE I BROUGHT IT IN AND WORKING ON THE COUNCIL CAUSED THINGS TO SHIFT AND THUS CAUSED THE OBSTACLE. I ARRIVED AT THE DEALER AND THEY SAID THAT IF I HAD NOT BROUGHT IN MY CAR THAT IT WOULD STILL BE WORKING FINE., DEALER AGREED WITH ME BUT WANTS $95.00 TO FIX IT.,.I DECLINED THE OFFER. TOOK CAR HOME AND REMOVED SHIFTING COUNCIL TO FIND THAT RED SHIFT MARKER WAS NO LONGER CENTERED AROUND THE SHIFT LEVER AND A RUBBER WASHER WAS NO LONGER CENTERED AROUND THE SHIFTER. PULLING THE SHIFTER BACK TOWARDS DRIVE CAUSED THE SHIFTER TO BE STUCK AT DRIVE BECAUSE THE RED SHIFT MARKER BEZEL WOULD NOT ALLOW SHIFTER TO GO ANY FURTHER AND THUS BLOCKED SHIFTER FROM GOING FROM 1ST OR 2ND GEARS. WHILE DRIVING THE CAR IN THIS CONDITION THE SHIFTER WOULD POP INTO NEUTRAL WHEN A ROAD BUMP WAS HIT AND THUS I WOULD LOOSE POWER, THUS AN UNSAFE DRIVING CONDITION. UPON PICKING MY CAR UP ON JAN 22 07 AROUND 5 PM I WAS NOT ADVISED THAT MY SHIFTER WAS NOT WORKING PROPERLY OR THAT I WAS DRIVING OFF IN A VEHICLE THAT NOW HAD AN UNSAFE DRIVING CONDITION. *JB

NHTSA ODI #10180615

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.