NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
22 reportsClear category filterMileage unknown · Sep 25, 2024
Back Over PreventionForward Collision AvoidanceService Brakes
The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic. This has happened several times and we no longer feel safe driving. Luckily no one has been behind us when it happens otherwise I feel a crash would be unavoidable. The vehicle has now been to the dealer twice with …
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The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic. This has happened several times and we no longer feel safe driving. Luckily no one has been behind us when it happens otherwise I feel a crash would be unavoidable. The vehicle has now been to the dealer twice with no repairs made. The techs are always unable to duplicate the concern. Last time this happened my wife was driving around 40mph when the crash warning message flashed and stopped the vehicle. (no one was in the way).
NHTSA ODI #11616495
44,000 miles · Sep 18, 2024
Electrical SystemService BrakesSteering
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving approximately 65 MPH, the vehicle was shaking severely, vibrating, and bucking, causing the driver to almost lose control of the vehicle. The vehicle started losing motive power and stalled. During the failure, the "Power Steering" and "Power Brake" fa…
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The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving approximately 65 MPH, the vehicle was shaking severely, vibrating, and bucking, causing the driver to almost lose control of the vehicle. The vehicle started losing motive power and stalled. During the failure, the "Power Steering" and "Power Brake" failure warning lights were illuminated. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The contact stated that the secondary battery was previously replaced due to a failure with starting the vehicle. The failure mileage was 44,000.
NHTSA ODI #11615156
Mileage unknown · Jul 31, 2024
Forward Collision AvoidanceService Brakes
I have towed this vehicle behind my motorhome for the past year and have used a Brake Buddy system to stop the vehicle should it ever break away from the tow brackets. I used the Brake Buddy system for 5 years on a 2016 Jeep Grand Cherokee prior to buying this 2023 Jeep Grand Cherokee and have never had any issues before. Recen…
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I have towed this vehicle behind my motorhome for the past year and have used a Brake Buddy system to stop the vehicle should it ever break away from the tow brackets. I used the Brake Buddy system for 5 years on a 2016 Jeep Grand Cherokee prior to buying this 2023 Jeep Grand Cherokee and have never had any issues before. Recently, while towing the vehicle, I set it up for towing as Jeep recommends and either had a malfunction of the Automatic Electronic Brakes (AEB) or the Brake Buddy. Even though the tires never developed a flat spot on them due to dragging the vehicle, there was pressure applied to the brake pedal that caused the brakes to get so hot that the rubber brake lines melted at the fittings or blew out of the fittings causing me to lose all fluid. The NTHSA requires that all light-duty vehicles have AEB systems installed on them by 2026. I questioned Jeep as to the cause of my issue and they determined it was not their fault. I contacted Brake Buddy and they claimed they were just recently made aware of this problem and have since determined their system is not compatible with AEB equipped vehicles. I have talked to several installers that set up tow vehicles to be towed and they are of aware of this. Who has the responsibility to inform the public and industry that there is a problem here? Jeep advertises their vehicle is towable with all 4 wheels on the ground but makes no mention of having to install a State Law required braking system in the tow vehicle or potential compatibility issues. Had this tow vehicle come loose, it could have cause damage and potentially the loss of life!
NHTSA ODI #11605592
Mileage unknown · Jul 22, 2024
Forward Collision AvoidanceService Brakes
While driving lost the power brakes making stopping vehicle incredibly difficult having to apply excessive force to brake pedal and shift into neutral to stop. Vehicle could not be driven for service and needed to be towed. If my wife had been driving her car, she would not be able to stop as I (her husband) had to apply leg f…
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While driving lost the power brakes making stopping vehicle incredibly difficult having to apply excessive force to brake pedal and shift into neutral to stop. Vehicle could not be driven for service and needed to be towed. If my wife had been driving her car, she would not be able to stop as I (her husband) had to apply leg force as much as I could apply to get vehicle to slow down and had to shift to neutral to stop. We avoided being in an accident but it was very close. Vehicle has been towed for repair and currently do not know what is wrong with the vehicle but it is definitely a safety concern.
NHTSA ODI #11603787
Mileage unknown · Nov 29, 2023
EngineService BrakesCrash
My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engin…
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My vehicle was stopped for several minutes on an upgrade, with stopped cars in front of me due to a traffic jam. I needed to keep pressure on the brake, lest my car roll backwards. After about three minutes, brake pedal lost pressure and my foot went to floor. The engine then went into gear and my car rammed car in front. Engine stalled on impact and was hard to restart. Vehicle currently at Jeep dealer awaiting inspection from Stellantis tech team. This situation reported to their customer care center. No warning lights appeared on dash prior to crash. Indeed, this could have been a more serious accident. I will never trust this vehicle again, and intend to take steps to exit my lease.
NHTSA ODI #11557538
Mileage unknown · Oct 26, 2023
Electrical SystemForward Collision AvoidanceService Brakes
My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATI…
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My emergency braking system doesn’t work and jeep corporate can’t fix it. The car won’t stop and won’t notify me in an emergency and it’s not safe. The dealer gave me a second jeep and it has the identical problem. That vin is [XXX] . The dealer also said they have no fix for this issue. Please contact me [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11552116
Mileage unknown · Sep 6, 2023
Electrical SystemForward Collision AvoidanceService BrakesInjury
Making left hand turn through 4-way intersection. Car opposite of us also making left hand turn. Our Grand Cherokee collision system thought the two vehicle were going to collide and locked the brakes in the middle of the intersection almost causing a 4 car accident. This is the second time this has happened since purchasing 06/…
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Making left hand turn through 4-way intersection. Car opposite of us also making left hand turn. Our Grand Cherokee collision system thought the two vehicle were going to collide and locked the brakes in the middle of the intersection almost causing a 4 car accident. This is the second time this has happened since purchasing 06/03/23. Driver neck injury sustained. Seeking medical attention. Jeep is currently at the dealership where they are trying to reproduce/diagnose with no success. Multiple online articles found showing complaints of this EXACT issue proving it's not isolated to our vehicle. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11542870
Mileage unknown · Aug 4, 2023
Forward Collision AvoidanceService Brakes
While turning left, vehicle hit brakes on its own, driver and two passengers experienced neck pain. Two vehicles behind both screeched to a halt. There is dash cam video, but won’t let me upload.
NHTSA ODI #11536489
Mileage unknown · Jul 29, 2023
Service BrakesVehicle Speed Control
The vehicle while in cruise set at 70mph accelerated to nearly 90mph and would not disengage even when brake applied, had to turn vehicle off. It has done this twice almost causing an accident. Vehicle has also suddenly applied the brakes very hard while driving approx 55 mph, nothing in front of vehicle. Apparently vehicle…
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The vehicle while in cruise set at 70mph accelerated to nearly 90mph and would not disengage even when brake applied, had to turn vehicle off. It has done this twice almost causing an accident. Vehicle has also suddenly applied the brakes very hard while driving approx 55 mph, nothing in front of vehicle. Apparently vehicle was applying the brakes because when we reached home the brake rotors were glowing cherry red. Dealer has looked at it once and said in is probably our pedal getting stuck on the floor mats. I did not have foot on any pedal while in cruise. This last time no check engine light cam on.
NHTSA ODI #11535259
Mileage unknown · May 25, 2023
Electrical SystemEngineService Brakes
I took delivery of the vehicle on February 15, 2023. On May 23, 2023 I was driving 35 MPH and without warning, I lost power steering and the brakes (felt like bricks when I tried to stop the vehicle). The vehicle never slowed and continued at 35 MPH. I had to swerve to not hit other vehicles as I was going through stop lights. I…
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I took delivery of the vehicle on February 15, 2023. On May 23, 2023 I was driving 35 MPH and without warning, I lost power steering and the brakes (felt like bricks when I tried to stop the vehicle). The vehicle never slowed and continued at 35 MPH. I had to swerve to not hit other vehicles as I was going through stop lights. I put the car in neutral and it slowed down and then put in park.after about 3-4 attempts of turning off/on, the steering started to work as did the brakes. I drove the .5 mi down the street with my hazard lights on back to my house. At that point the engine light remained on. The dashboard lit up with numerous alerts (I made sure to take pictures of everything). I called a tow truck and sent pictures to the dealership. They had the car for 2 days, called and said that they cannot duplicate the issue, despite receiving and reviewing the pictures I sent. They said no other option but to pick up the vehicle or let the service tech drive the vehicle overnight to see if the issue could be duplicated.
NHTSA ODI #11523878
Official recalls
21Sep 1, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Jun 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Consequence & remedy
Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
May 21, 2026
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Jan 29, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Oct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Sep 4, 2025
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Jul 17, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence & remedy
Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Jun 26, 2025
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Nov 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Apr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Apr 25, 2024
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:column
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Additional source detail variants (2)
Exterior Lighting:headlights
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Electrical System:body Control Module:software
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Feb 22, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Additional source detail variants (2)
Suspension:front:control Arm:upper Ball Joint
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Steering:linkages:knuckle:spindle:arm
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Feb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Aug 14, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Jun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Consequence & remedy
Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
May 18, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
May 11, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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