Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
2125–50K
3150–75K
1775–100K
19100–150K
6150K+
113 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
138 reports
9,000 miles · Jul 19, 2010
Service Brakes, HydraulicCrash
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL WITH PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND A GRINDING NOISE WAS HEARD BUT THE VEHICLE WOULD NOT STOP UNTIL IT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT…
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TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN HILL WITH PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND A GRINDING NOISE WAS HEARD BUT THE VEHICLE WOULD NOT STOP UNTIL IT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE BRAKES WERE WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 9,000.
NHTSA ODI #10344022
Mileage unknown · Jul 13, 2010
Structure
THE PLASTIC BUMPER IS HELD IN PLACE BY PLASTIC SNAPS WHICH EASILY FALL APART. THE BUMPER THEN FALLS DOWN WHERE THE SNAPS NO LONGER HOLD IT IN PLACE RENDERING IT USELESS UPON IMPACT. THE SMALLEST IMPACT WOULD BREAK THE SNAPS WHICH CANNOT BE REPLACED OR REPAIRED WITHOUT REPLACING THE ENTIRE BUMPER. THE DEALERSHIP WILL NOT REPLA…
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THE PLASTIC BUMPER IS HELD IN PLACE BY PLASTIC SNAPS WHICH EASILY FALL APART. THE BUMPER THEN FALLS DOWN WHERE THE SNAPS NO LONGER HOLD IT IN PLACE RENDERING IT USELESS UPON IMPACT. THE SMALLEST IMPACT WOULD BREAK THE SNAPS WHICH CANNOT BE REPLACED OR REPAIRED WITHOUT REPLACING THE ENTIRE BUMPER. THE DEALERSHIP WILL NOT REPLACE THE BUMPER. THIS IS ALSO THE ONLY PROTECTION FOR THE RADIATOR AND VERY DANGEROUS CONSEQUENCES BECAUSE THE BUMPER WILL FALL APART RATHER THAN PROVIDE THE SUPPORT IT IS SUPPOSED TO WHEN AN ACCIDENT OCCURS. *TR
NHTSA ODI #10342994
500 miles · Jun 29, 2010
Power Train
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN IN DRIVE GEAR AND ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE.…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN IN DRIVE GEAR AND ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT STATED THE FAILURE HAD OCCURRED SINCE THE DATE OF PURCHASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 13,000.
NHTSA ODI #10340588
21,000 miles · Jun 9, 2010
Structure
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE NOTICED A LOUD SQUEAKING NOISE FROM THE RIGHT FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WHEEL WELL HAD RUBBED AGAINST THE BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCUR…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE NOTICED A LOUD SQUEAKING NOISE FROM THE RIGHT FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE WHEEL WELL HAD RUBBED AGAINST THE BRAKE AND ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 09E039000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10335499
5,000 miles · May 21, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT WOULD SHUT OFF THE ENGINE AND UPON RESTARTING; THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHE…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT WOULD SHUT OFF THE ENGINE AND UPON RESTARTING; THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THE PCM WAS UPDATED BUT TO NO AVAIL. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED HE WOULD SPORADICALLY HAVE INCIDENTS WHERE THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 8,900.
NHTSA ODI #10331522
21,000 miles · Apr 16, 2010
Tires
THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE INNER TREAD OF THE TIRE SEPARATED AND LOST ALL PRESSURE WITHIN SECONDS. THE DEALER WHERE THE TIRES WERE PURCHASED NOTIFIED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAG…
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THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE INNER TREAD OF THE TIRE SEPARATED AND LOST ALL PRESSURE WITHIN SECONDS. THE DEALER WHERE THE TIRES WERE PURCHASED NOTIFIED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE IS 21,000. *TR
NHTSA ODI #10326014
Mileage unknown · Apr 9, 2010
Electrical System
MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED 04/08/15*JB
NHTSA ODI #10324658
Mileage unknown · Jul 16, 2009
Power Train
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, IT ROLLS BACKWARDS WHEN PLACED INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN ENGINEERING DEFICIENCY. THE FAILURE MILEAGE WAS…
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TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, IT ROLLS BACKWARDS WHEN PLACED INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN ENGINEERING DEFICIENCY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE IS 4,531 UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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