Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
2125–50K
3150–75K
1775–100K
19100–150K
6150K+
113 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
138 reports
244 miles · Jan 6, 2012
Structure
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD CAUSE THE RADIO AND ALL OTHER ELECTRICAL COMPONENTS TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO MADE REPAIRS TO THE SUNROOF…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD CAUSE THE RADIO AND ALL OTHER ELECTRICAL COMPONENTS TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO MADE REPAIRS TO THE SUNROOF BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT TO CONTINUE TAKING THE VEHICLE TO THE DEALER FOR ADDITIONAL REPAIRS. THE FAILURE MILEAGE WAS 244 AND THE CURRENT MILEAGE WAS 17,500.
NHTSA ODI #10442670
40,000 miles · Dec 19, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS AND A NEW THERMOSTAT WAS INSTALLED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS AND A NEW THERMOSTAT WAS INSTALLED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 45,000.
NHTSA ODI #10440462
Mileage unknown · Oct 19, 2011
Electrical System
JEEP CHEROKEES STALL WHILE BEING DRIVEN....THEY CUT OFF WITHOUT ANY WARNING...THE REASON THEY CUT OFF WHILE IN MOTION IS DUE A WIRING HARNESS DESIGN FLAW, BUT JEEP IS KEEPING THIS MATTER A SECRET AND THEY DENY THEY HAVE A PROBLEM THROUGHOUT THE COUNTRY...SOMEONE OR SOME AGENCY NEEDS TO INVESTIGATE THIS MATTER IN ORDER TO SEE HOW…
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JEEP CHEROKEES STALL WHILE BEING DRIVEN....THEY CUT OFF WITHOUT ANY WARNING...THE REASON THEY CUT OFF WHILE IN MOTION IS DUE A WIRING HARNESS DESIGN FLAW, BUT JEEP IS KEEPING THIS MATTER A SECRET AND THEY DENY THEY HAVE A PROBLEM THROUGHOUT THE COUNTRY...SOMEONE OR SOME AGENCY NEEDS TO INVESTIGATE THIS MATTER IN ORDER TO SEE HOW SERIOUS AND WIDESPREAD THIS PROBLEM IS, SURF THE INTERNET AUTO SITES REGARDING ALL THE JEEP CHEROKEES THAT STALL OUT WHILE BEING DRIVEN. I DO NOT WANT TO SEE ON THE NEWS THAT A DRIVER WAS KILLED WHEN HIS OR HER CHEROKEE STALLED CAUSING A MASSIVE WRECK AND DEATHS....THAT IS WHY I AM REPORTING THIS MATTER. *TR
NHTSA ODI #10430881
Mileage unknown · Oct 10, 2011
Air Bags
EVERY TIME I MOVE THE FRONT SEAT THE AIR BAG LIGHT COMES ON. I HAVE TO PUSH THE SEAT BACK AND FORTH TO GET IT TO GO OFF. OR IT WILL STAY ON. I TOOK IT IN 8/16/2010 THE REPLACE THE SEAT BELT BUCKLE THIS IS NOT WHAT IT WAS. THE AIR BAG LIGHT COMES ON EVERYTIME YOU MOVE THE RIGHT FRONT SEAT. I JUST HOPE THE AIR BAG DOES NOT COME O…
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EVERY TIME I MOVE THE FRONT SEAT THE AIR BAG LIGHT COMES ON. I HAVE TO PUSH THE SEAT BACK AND FORTH TO GET IT TO GO OFF. OR IT WILL STAY ON. I TOOK IT IN 8/16/2010 THE REPLACE THE SEAT BELT BUCKLE THIS IS NOT WHAT IT WAS. THE AIR BAG LIGHT COMES ON EVERYTIME YOU MOVE THE RIGHT FRONT SEAT. I JUST HOPE THE AIR BAG DOES NOT COME OUT. *KB
NHTSA ODI #10429292
13,685 miles · Sep 26, 2011
Tires
FRONT TIRES SEPARATED AT THE INNER SECTION OF TIRE. THE GROOVED SECTION OF TIRE SEPARATED FROM SIDEWALL CAUSING AN INSTANT BLOWOUT AND LOSS OF STEERING CONTROL. PASSENGER TIRE FAILED COMPLETELY. DRIVER SIDE HAS SAME WEAR AND SEPARATION BUT DID NOT FAIL AT THIS POINT. *TR
NHTSA ODI #10427491
Mileage unknown · Aug 31, 2011
Tires
I WAS WRITING TO YOU TO COMPLAIN ABOUT TPMS SENSORS THAT ARE REQUIRED ON VEHICLES THESE DAYS. AS A FAST LUBE OPERATOR, WE ARE EXPERIENCING MORE AND MORE TPMS SENSORS BREAKING APART WHEN JUST TRYING TO GET THE CAP OFF TO AIR UP A CUSTOMERS TIRE. WE HAVE ALSO HAD INSTANCES WHERE THE SENSOR BROKE AS SOON AS WE PUT THE AIR CHUCK …
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I WAS WRITING TO YOU TO COMPLAIN ABOUT TPMS SENSORS THAT ARE REQUIRED ON VEHICLES THESE DAYS. AS A FAST LUBE OPERATOR, WE ARE EXPERIENCING MORE AND MORE TPMS SENSORS BREAKING APART WHEN JUST TRYING TO GET THE CAP OFF TO AIR UP A CUSTOMERS TIRE. WE HAVE ALSO HAD INSTANCES WHERE THE SENSOR BROKE AS SOON AS WE PUT THE AIR CHUCK ON THE VALVE STEM TO AIR UP THE TIRE. AS YOU CAN IMAGINE, WHEN THIS HAPPENS, THE CUSTOMER EXPECTS US TO PAY FOR THE REPLACEMENT OF THE SENSOR BECAUSE IT WASN'T BROKEN WHEN THEY GOT THERE. SOMETHING NEEDS TO CHANGE. IT MIGHT FORCE US TO QUIT CHECKING PEOPLES TIRE PRESSURE WHICH IS WHY THEY WERE INVENTED TO BEGIN WITH (THE WHOLE FIRESTONE-FORD EXPLORER SAGA). THESE SENSOR NEED TO BE MADE OUT OF A DIFFERENT MATERIAL OR REMOVED FROM VEHICLES ALL TOGETHER. *TR
NHTSA ODI #10422726
50,000 miles · Aug 16, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ALL OF THE WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE WOULD STALL. DURING THE FAILURES, THE CONTACT HAD A HARD TIME MANEUVERING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD ALSO NOT IMMEDIATELY RESTART. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ALL OF THE WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE WOULD STALL. DURING THE FAILURES, THE CONTACT HAD A HARD TIME MANEUVERING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD ALSO NOT IMMEDIATELY RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONATCT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR AN INSPECTION. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10419638
12,500 miles · Aug 11, 2011
Vehicle Speed Control
VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OCCASIONS WHEN VEHICLE APPEARED TO BACKFIRE DISCHARGING PLUME OF WHITE S…
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VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OCCASIONS WHEN VEHICLE APPEARED TO BACKFIRE DISCHARGING PLUME OF WHITE SMOKE. DIAGNOSTICS AT THE DEALERSHIP DID NOT SHOW ANY PROBLEMS BUT WHEN A COMPUTER WAS HOOKED UP TO THE VEHICLE, IT CAPTURED UNEXPLAINABLE READINGS THAT ASTOUNDED THE MECHANICS. DEALERSHIP HAS CHANGED TWO MAP SENSORS AND THIS HAS NOT CORRECTED THE PROBLEM. *TR
NHTSA ODI #10418568
13,000 miles · Jun 27, 2011
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT RESPOND RAPIDLY TO OUTSIDE TEMPERATURE CHANGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT RESPOND RAPIDLY TO OUTSIDE TEMPERATURE CHANGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 13,447. UPDATED 8/29/11 *CN
NHTSA ODI #10409109
7,300 miles · Feb 2, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART BY BEING PLACED IN NEUTRAL AND RESTARTING. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CO…
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TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART BY BEING PLACED IN NEUTRAL AND RESTARTING. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,300.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗