NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reports40,000 miles · Aug 14, 2013
Wheels
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE TIRE HAD A SLOW LEAK. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR INSPECTION WHERE THEY STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILU…
Read full complaint
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE TIRE HAD A SLOW LEAK. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR INSPECTION WHERE THEY STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10535381
49,500 miles · Aug 13, 2013
Wheels
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE CONTACT NOTICED THAT THE VALVE STEM RETRACTED INSIDE THE RIM. THE VEHICLE WAS INSPECTED BY A TOWING COMPANY WHO STATED THAT THE VALVE STEM WAS COR…
Read full complaint
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE CONTACT NOTICED THAT THE VALVE STEM RETRACTED INSIDE THE RIM. THE VEHICLE WAS INSPECTED BY A TOWING COMPANY WHO STATED THAT THE VALVE STEM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON THE FRONT PASSENGER SIDE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.
NHTSA ODI #10535093
90,000 miles · Aug 10, 2013
Fuel/propulsion SystemPower TrainVehicle Speed ControlCrash
WHILE ATTEMPTING TO PARK VEHICLE, WITH ONLY BRAKE BEING APPLIED, AND MOTOR ALLOWED TO IDLE, VEHICLE ACCELERATED. ALL ATTEMPTS TO STOP VEHICLE BY HARD APPLICATION OF FOOT BRAKE FAILED, AND VEHICLE COLLIDED WITH A BUILDING. SUBSEQUENT INVESTGATION BY INSURANCE ADJUSTER DETERMINED THE VEHICLE WAS FAST IDLING, POSSIBLY A TPS ISSUE.…
Read full complaint
WHILE ATTEMPTING TO PARK VEHICLE, WITH ONLY BRAKE BEING APPLIED, AND MOTOR ALLOWED TO IDLE, VEHICLE ACCELERATED. ALL ATTEMPTS TO STOP VEHICLE BY HARD APPLICATION OF FOOT BRAKE FAILED, AND VEHICLE COLLIDED WITH A BUILDING. SUBSEQUENT INVESTGATION BY INSURANCE ADJUSTER DETERMINED THE VEHICLE WAS FAST IDLING, POSSIBLY A TPS ISSUE. DESPITE MANY COMPLAINTS TO VARIOUS JEEP AUTHORIZED SERVICERS, NONE EVER DISCLOSED A PROBLEM WITH THIS ISSUE. SINCE NEW, THE VEHICLE TRANSMISSION HAS ALWAYS HAD A TENDENCY TO GRAB WHEN APPROACHING A STEEP INCLINE AT IDLING SPEED, WITH SUDDEN ACCELERATION IF GAS PEDAL IS GENTLY DEPRESSED. *TR
NHTSA ODI #10534622
65,000 miles · Aug 9, 2013
Wheels
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THERE WAS A HISSING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE VALVE STEM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. …
Read full complaint
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THERE WAS A HISSING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE VALVE STEM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 72,000.
NHTSA ODI #10534442
65,000 miles · Aug 8, 2013
Electrical SystemTiresWheels
I WAS DRIVING ON THE GARDEN STATE PARKWAY NORTH TRAVELING APPROXIMATELY 65MPH (THE SPEED LIMIT) AND I WAS IN THE LEFT LANE OF THE THREE LANE LOCAL LANES. I DRIFTED TOO FAR TO THE LEFT AND HIT THE RUMBLE STRIPS ON THE SIDE OF THE ROAD. IMMEDIATELY, MY TPMS LIGHT CAME ON AND I PULLED OVER RIGHT AWAY. APPARENTLY, MY TPMS SENSO…
Read full complaint
I WAS DRIVING ON THE GARDEN STATE PARKWAY NORTH TRAVELING APPROXIMATELY 65MPH (THE SPEED LIMIT) AND I WAS IN THE LEFT LANE OF THE THREE LANE LOCAL LANES. I DRIFTED TOO FAR TO THE LEFT AND HIT THE RUMBLE STRIPS ON THE SIDE OF THE ROAD. IMMEDIATELY, MY TPMS LIGHT CAME ON AND I PULLED OVER RIGHT AWAY. APPARENTLY, MY TPMS SENSOR ON THE TIRE BROKE AND WAS LETTING AIR OUT OF MY TIRE. WHAT HAPPENED WAS, THE METAL SCREW THAT IS AROUND THE METAL VALVE STEM SHEERED OFF AND NOTHING WAS HOLDING THE VALVE STEM/TPMS IN PLACE EXCEPT FOR THE AIR PRESSURE INSIDE THE TIRE. WHEN I RAN OVER THE RUMBLE STRIP, IT MUST HAVE DISLODGED THE SENSOR AND STARTED LETTING AIR OUT OF MY TIRE. I WENT TO A TIRE SHOP AND THEY FOUND A BROKEN TPMS SENSOR AND THEY REPLACED THE VALVE STEM WITH A STANDARD NON-TPMS VALVE STEM. MY TIRE WAS UNDAMAGED AND IS BACK ON THE RIM, SO IT WAS 100% A PROBLEM WITH THE TPMS SENSOR. FURTHERMORE, LAST YEAR, I HAD A SIMILAR PROBLEM. I GOT A FLAT TIRE AND MY TPMS WAS DAMAGED. NOW, LOOKING BACK, I FEEL THAT THE TPMS MUST HAVE FAILED CAUSING MY FLAT TIRE. IN THAT INCIDENT, MY TIRE WAS DESTROYED BECAUSE OF THE FLAT. I NOTICE NOW THAT CHRYSLER HAS A NEWER VERSION OF THEIR TPMS SENSORS THAT GO ON THE WHEEL. THE NEW VERSION HAS A RUBBER VALVE STEM, WHILE THE ONES ON MY VEHICLE HAVE A METAL VALVE STEM. OBVIOUSLY, CHRYSLER HAS FOUND AN ISSUE WITH THE METAL ONES AND HAVE UPDATES THEIR PARTS. I THINK THAT THIS IS A SERIOUS ISSUE AND EVEN THOUGH I AM OK, I CAN FORSEE THIS CAUSING MAJOR PROBLEMS. CHRYSLER SHOULD HAVE MY REMAINING TPMS SENSORS REPLACE AT NO COST TO ME. *TR
NHTSA ODI #10534263
Mileage unknown · Jul 30, 2013
Electrical SystemPower Train
2009 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSFER CASE ACTUATOR RECALL NOTICE. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE TRANSFER CASE SUDDENLY SHIFTED INTO NEUTRAL, THE VEHICLE WAS IN DRIVE AND IN MOTION, NOT PARKED. THE RECALL NOTICE, THAT WAS SENT TO HIM, WAS NOT WHAT HE …
Read full complaint
2009 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSFER CASE ACTUATOR RECALL NOTICE. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE TRANSFER CASE SUDDENLY SHIFTED INTO NEUTRAL, THE VEHICLE WAS IN DRIVE AND IN MOTION, NOT PARKED. THE RECALL NOTICE, THAT WAS SENT TO HIM, WAS NOT WHAT HE EXPERIENCED.
NHTSA ODI #10532494
20,000 miles · Jul 10, 2013
Structure
FRONT DOOR HANDLES AND PANELS ARE COMING APART. THE PLASTIC PANEL IS VERY BRITTLE AND BOTH HANDLES ARE JUST HANGING WITHIN THE PANEL COMPARTMENT WITH NO SUPPORT OR ATTACHMENT. RESEARCH ON THIS SITUATION HAS SHOWN ME THAT THIS IS A "VERY COMMON" PROBLEM AND SHOULD BE ADDRESSED WITH A VEHICLE RECALL. THE SAFETY ISSUE IS A MAJOR C…
Read full complaint
FRONT DOOR HANDLES AND PANELS ARE COMING APART. THE PLASTIC PANEL IS VERY BRITTLE AND BOTH HANDLES ARE JUST HANGING WITHIN THE PANEL COMPARTMENT WITH NO SUPPORT OR ATTACHMENT. RESEARCH ON THIS SITUATION HAS SHOWN ME THAT THIS IS A "VERY COMMON" PROBLEM AND SHOULD BE ADDRESSED WITH A VEHICLE RECALL. THE SAFETY ISSUE IS A MAJOR CONCERN FOR ME AND MY PASSENGERS SHOULD WE HAVE THE NEED TO EXIT IN A HURRY. THIS RAISES A CONCERN FOR BOTH MY CHILDREN SHOULD WE HAVE A NEED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. I HAVE SPOKEN TO LOCAL JEEP DEALERSHIPS AND THEY TELL ME THAT SINCE I AM THE "SECOND OWNER" THE VEHICLE WOULD BE OUT OF WARRANTY. THE VEHICLE IS JUST OVER 20,000 MILES, AND BEING A SECOND OWNER MAKES THE CAR LESS VALUABLE???? WHERE IS THE CONSUMER PROTECTION ON THESE MATTERS. THE DEALER WANTS OVER $2,000 TO REPLACE/REPAIR THE TWO FRONT DOOR TRIM PANELS AND DOOR HANDLES IN QUESTION. I HAVE ALSO CHECKED WITH TWO TRIM SHOPS IN THE AREA WHO TELL ME THIS IS A COMMON PROBLEM WITH THIS MODEL, AND WITH THE COMPASS AND WRANGLER MODELS. THIS IS THE RESULT OF NORMAL WEAR AND TEAR, NORMAL EVERYDAY USE. THIS SHOULD NOT BE SOMETHING THAT WOULD BREAK DOWN THIS EASILY. CHRYSLER SHOULD BE HELD RESPONSIBLE FOR THESE REPAIRS. I HAVE NEVER SEEN SUCH SHODDY MATERIALS AND NO COMPASSION ON THE PART OF THE MANUFACTURER TO GET INVOLVED. *TR
NHTSA ODI #10524201
Mileage unknown · Jul 10, 2013
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE FOR CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT T…
Read full complaint
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE FOR CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10524092
62,940 miles · Jul 9, 2013
EngineSeat BeltsStructure
FRONT PASSENGER AND DRIVERS DOOR INTERIOR HANDLES ARE CRACKING. THE CRACKING IS GOING TO LEAD TO A FAILURE OF THE INTERIOR DOOR HANDLE, MAKING IT IMPOSSIBLE TO GET OUT OF THE VEHICLE IN A EMERGENCY. WHILE CLEANING THE DOOR PANELS I NOTICED THE PROBLEM AND CHECKED ALL FOUR DOOR. THE ONLY DOOR THAT IS CRACKED IS THE FRONT DOORS. I…
Read full complaint
FRONT PASSENGER AND DRIVERS DOOR INTERIOR HANDLES ARE CRACKING. THE CRACKING IS GOING TO LEAD TO A FAILURE OF THE INTERIOR DOOR HANDLE, MAKING IT IMPOSSIBLE TO GET OUT OF THE VEHICLE IN A EMERGENCY. WHILE CLEANING THE DOOR PANELS I NOTICED THE PROBLEM AND CHECKED ALL FOUR DOOR. THE ONLY DOOR THAT IS CRACKED IS THE FRONT DOORS. I LOOKED FOR RECALLS ON THIS MATTER AND DID NOT FIND ANY. I HAVE TALKED WITH OTHER JEEP OWNERS AND THEY HAVE STATED THAT THEY HAVE HAD THE SAME PROBLEM. THE FROM SEATBELTS WILL NOT RETRACT ALL THE TIME. IF THIS HAPPENS THE SEAT BELT WILL GET CAUGHT IN THE DOOR, WEARING THE BELT. THIS HAS HAPPENED NUMEROUS TIMES ON MY VEHICLE. THERE IS A WEAR POINT ON THE SEATBELT WERE IT HAS GOT CAUGHT IN THE DOOR. *TR
NHTSA ODI #10524043
60,000 miles · Jun 1, 2013
Structure
BOTH OF OUR FRONT DOOR PANELS AT THE DOOR HANDLES ARE BROKE. THIS MAKES IT DIFFICULT SOMETIMES TO GET OUT OF THE VEHICLE WITHOUT EITHER ROLLING DOWN THE WINDOW AND REACHING OUT, OR SOMEBODY OUTSIDE OF THE VEHICLE OPENING THE DOOR. IF WE WERE TO BE IN AN ACCIDENT WHERE WE NEEDED TO QUICKLY EXIT THE VEHICLE, WE WOULD PROBABLY BE…
Read full complaint
BOTH OF OUR FRONT DOOR PANELS AT THE DOOR HANDLES ARE BROKE. THIS MAKES IT DIFFICULT SOMETIMES TO GET OUT OF THE VEHICLE WITHOUT EITHER ROLLING DOWN THE WINDOW AND REACHING OUT, OR SOMEBODY OUTSIDE OF THE VEHICLE OPENING THE DOOR. IF WE WERE TO BE IN AN ACCIDENT WHERE WE NEEDED TO QUICKLY EXIT THE VEHICLE, WE WOULD PROBABLY BE OUT OF LUCK!! TO MAKE THINGS WORSE, WE WERE TOLD THAT IT WOULD COST ABOUT $850 PER DOOR TO FIX THIS WITH THE SAME TYPE OF DOOR PANEL THAT HAS FAILED. IT HAS NOT BEEN RE-DESIGNED OR IMPROVED AND WHO HAS $3400 TO FIX THEIR DOOR HANDLES! I THINK THIS IS SOMETHING THAT JEEP KNOWS IS DEFECTIVE AND SHOULD HAVE TO RECALL THIS. THESE ARE NOT CHEAP VEHICLES, BUT OBVIOUSLY CHEAP MADE!! *TR
NHTSA ODI #10514642