NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filter60,000 miles · Feb 8, 2011
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLES ARE BROKEN. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT GET OUT OF THE CAR - ESPECIALLY IN AN EMERGENCY. THE REAR DOOR HANDLES HAVE BEEN VERY RARELY USED, AND STILL HAVE BROKEN. THIS IS DEFINITELY A MFG DEFECT THAT THEY ARE AVOIDING. VERY DANGEROUS AND UNACCEPTABLE THAT THEY (JEEP) ARE NOT RECOGNIZING THIS IS…
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INTERIOR DOOR HANDLES ARE BROKEN. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT GET OUT OF THE CAR - ESPECIALLY IN AN EMERGENCY. THE REAR DOOR HANDLES HAVE BEEN VERY RARELY USED, AND STILL HAVE BROKEN. THIS IS DEFINITELY A MFG DEFECT THAT THEY ARE AVOIDING. VERY DANGEROUS AND UNACCEPTABLE THAT THEY (JEEP) ARE NOT RECOGNIZING THIS ISSUE. *TR
NHTSA ODI #10381206
97,000 miles · Feb 4, 2011
Structure
THE INTERIOR DOOR HANDLES BOTH FRONT AND BACK ARE CRACKING AND BREAKING OFF IN MY JEEP GRAND CHEROKEE LIMITED 2005. NO LONGER IS IT POSSIBLE TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INSIDE. THE BACK PASSENGER SIDE DOOR IS THE SAME. BOTH THE FRONT AND BACK DRIVER SIDE HANDLES ARE CRACKING WITH PIECES OF PLASTIC BROKEN OF…
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THE INTERIOR DOOR HANDLES BOTH FRONT AND BACK ARE CRACKING AND BREAKING OFF IN MY JEEP GRAND CHEROKEE LIMITED 2005. NO LONGER IS IT POSSIBLE TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INSIDE. THE BACK PASSENGER SIDE DOOR IS THE SAME. BOTH THE FRONT AND BACK DRIVER SIDE HANDLES ARE CRACKING WITH PIECES OF PLASTIC BROKEN OFF. THEY ARE EVENTUALLY GOING TO BREAK OFF AS WELL. THIS IS NOT OCCURRING TO ABUSE OF OPENING THE DOORS. I HAVE PROBABLY HAD THE BACK DOORS OPENED FROM THE INSIDE A TOTAL OF 30 TIMES FOR THE THREE YEARS I HAVE OWNED THE VEHICLE. DO NOT HAVE CHILDREN THAT RIDE IN THE BACK (HAVE NONE), AND DO NOT TRANSPORT PEOPLE PLACES FROM THE BACKSEAT OF MY CAR VERY OFTEN. I HAVE SEARCHED ON LINE AND THIS IS A ISSUE FOR THOUSANDS OF OTHER 2005 JEEP CHEROKEE OWNERS. IT IS A HAZARD AND DANGER IF SOMEONE IS UNABLE TO GET OUT OF MY JEEP IN A EMERGENCY. *TR
NHTSA ODI #10380208
40,000 miles · Jan 21, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE, PLASTIC DOOR PANEL AND HANDLE ASSEMBLY IS CRACKED AND OR BROKEN BEHIND WHERE THE PULL HANDLE IS. JEEP REFUSES TO FIX THIS ISSUE WITHOUT CHARGING OVER 3K FOR PARTS AND LABOR. FAILURE ON DRIVE AND PASSENGER DOOR @ 50K MILES. HANDLES ARE NOW JUST FLOATING IN DOOR CAVITY. SERIOUS BASIC SAFETY ISSUE. PLEASE…
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2005 JEEP GRAND CHEROKEE, PLASTIC DOOR PANEL AND HANDLE ASSEMBLY IS CRACKED AND OR BROKEN BEHIND WHERE THE PULL HANDLE IS. JEEP REFUSES TO FIX THIS ISSUE WITHOUT CHARGING OVER 3K FOR PARTS AND LABOR. FAILURE ON DRIVE AND PASSENGER DOOR @ 50K MILES. HANDLES ARE NOW JUST FLOATING IN DOOR CAVITY. SERIOUS BASIC SAFETY ISSUE. PLEASE MAKE THEM FIX THIS VIA RECALL. *TR
NHTSA ODI #10378153
72,000 miles · Jan 17, 2011
Latches/locks/linkagesStructure
17JAN11 -- DOOR HANDLE FAULTY -- I OWN A 2005 JEEP GRAND CHEROKEE THAT TWO HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,400.00 BILL FOR JUST THE TWO DOOR PANELS. IF THE BATTERY…
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17JAN11 -- DOOR HANDLE FAULTY -- I OWN A 2005 JEEP GRAND CHEROKEE THAT TWO HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,400.00 BILL FOR JUST THE TWO DOOR PANELS. IF THE BATTERY WERE TO DIE YOU WOULD BE TRAPPED IN THE VEHICLE, OR IF YOU WERE FORCED OFF OF THE ROAD AND ENDED UP IN A LAKE YOU COULD NOT GET OUT. MY FRIEND HAS EXPLAINED THIS TO CHRYSLER AND THEY DO NOT FEEL THAT IT IS A CONCERN THAT THEY HAVE TO WORRY ABOUT. I EXPLAINED THAT I WOULD SEND PICTURES OF THE VEHICLE TO SHOW IT IS IN EXCELLENT CONDITION, AND GARAGE KEPT (NO DAMAGE TO THE VEHICLE), ADULT DRIVEN. WHY DID THE OTHER TWO PANELS CRACK, THEY HAVE NO ANSWER. *TR
NHTSA ODI #10376907
30,000 miles · Jan 13, 2011
Structure
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE UNLIMITED. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE PLASTIC SUPPORT DEVICE HAD BROKEN ON ALL FOUR DOORS. THE DEALER WAS NOTIFIED AND STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED FOR $2,610. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,00…
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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE UNLIMITED. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE PLASTIC SUPPORT DEVICE HAD BROKEN ON ALL FOUR DOORS. THE DEALER WAS NOTIFIED AND STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED FOR $2,610. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
NHTSA ODI #10376493
58,000 miles · Jan 6, 2011
Fuel System, GasolineLatches/locks/linkagesStructure
ALL INTERIOR DOOR PANELS ARE CRACKED AROUND THE DOOR HANDLES. THREE OUT OF FOUR DOOR HANDLES HAVE SNAPPED OFF AND THE VERY LAST ONE IS HANGING ON BY A THREAD. THE HANDLES SEEM TO BE ATTACHED TO THE ACTUAL DOOR PANEL WHICH IS COMPRISED OF HARD PLASTIC. THE DESIGN OF THE DOOR PANEL AND THE HANDLE BEING ATTACHED IS BAD AND A SAF…
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ALL INTERIOR DOOR PANELS ARE CRACKED AROUND THE DOOR HANDLES. THREE OUT OF FOUR DOOR HANDLES HAVE SNAPPED OFF AND THE VERY LAST ONE IS HANGING ON BY A THREAD. THE HANDLES SEEM TO BE ATTACHED TO THE ACTUAL DOOR PANEL WHICH IS COMPRISED OF HARD PLASTIC. THE DESIGN OF THE DOOR PANEL AND THE HANDLE BEING ATTACHED IS BAD AND A SAFETY ISSUE IF YOU CAN'T EXIT THE VEHICLE IF YOUR CAR DIES AND YOU HAVE NO POWER TO OPEN THE WINDOWS. ADDITIONALLY, IF YOU NEED TO FORCE THE DOORS OPEN FROM THE INSIDE DUE TO A WRECK, CAR ON FIRE, PANICKING ETC., 9X'S OUT OF TEN YOU DON'T HAVE HANDLES AND ANY WEIGHT OR PRESSURE TO REMAINING HANDLES IF ANY WHILE CAUSE THEM TO JUST SNAP OFF. MY CAR SMELLS OF GAS CONSTANTLY AND THE LIGHT COMES ON TO TELL ME TO CHECK THE GAS CAP. I EVENTUALLY REPLACED THE GAS CAP AFTER CHECKING IT ALL OF THE TIME AND NOW THE CAR JUST SMELLS OF GAS AND MY CHECK ENGINE LIGHT COMES ON SOMETIMES. I'VE HAD THE CAR CHECKED BY MECHANICS AND THE JEEP DEALER TO NO RESOLVE. THE CONSTANT GAS SMELLS GIVE ME BAD HEADACHES AS WELL AS CONCERN WHEN I'M DRIVING. *TR
NHTSA ODI #10374947
90,000 miles · Jan 2, 2011
Latches/locks/linkagesStructure
ALL INTERIOR DOOR HANDLES INOPERATIVE DUE TO ENGINEERING DEFECT. *TR
NHTSA ODI #10373783
27,000 miles · Jan 2, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED HEMI , IT ONLY HAD 26,000 MILES ON IT. ALL FOUR OF THE INTERIOR DOOR PANELS HAVE NOW BROKE WHERE THE DOOR HANDLE IS ATTACHED. THE DRIVERS DOOR PANEL HAS BROKE THE WORST AND THE DOOR HANDLE IS NOT EVEN ATTACHED TO THE PANEL ANYMORE , WHICH HAS BECOME A SAFETY CONCERN. I HAVE CONTACTED MY D…
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I OWN A 2005 JEEP GRAND CHEROKEE LIMITED HEMI , IT ONLY HAD 26,000 MILES ON IT. ALL FOUR OF THE INTERIOR DOOR PANELS HAVE NOW BROKE WHERE THE DOOR HANDLE IS ATTACHED. THE DRIVERS DOOR PANEL HAS BROKE THE WORST AND THE DOOR HANDLE IS NOT EVEN ATTACHED TO THE PANEL ANYMORE , WHICH HAS BECOME A SAFETY CONCERN. I HAVE CONTACTED MY DEALER AND TURNED IN A CLAIM FOR CUSTOMER COMPLAINTS. AFTER 3 OR 4 WEEKS THEY CONTACTED ME TO SAY IT IS OUT OF WARRANTY. THAT IS PRECISELY WHY I CALLED THEM AND EXPLAINED MY SITUATION. SURELY THEY CAN DO SOMETHING TO ALLEVIATE THIS SITUATION , ALL FOUR DOOR PANELS IS GOING TO COST AROUND $3,000 DOLLARS. I HAVE READ NUMEROUS REPORTS ABOUT THIS PROBLEM ON SEVERAL DIFFERENT SITES ON THE INTERNET. THE WHOLE INTERIOR PANEL IS CONNECTED TO WHERE THE DOOR HANDLE IS SITUATED. MEANING YOU HAVE TO REPLACE THE WHOLE DOOR PANEL. PLEASE HELP, THIS IS DEFINITELY A BIG DEFECT AND A COSTLY ONE TO US THE CONSUMER. ANY HELP TO THIS MATTER OR A FIX TO THIS SITUATION WOULD BE HUGELY APPRECIATED. *TR
NHTSA ODI #10373739
76,250 miles · Dec 28, 2010
Structure
TWO OF THE FOUR INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE BROKEN OFF AND UNABLE TO OPEN THE DOOR. THIS IS A HUGE SAFETY PROBLEM, IF THERE WERE AN ACCIDENT IT WOULD BE IMPOSSIBLE FOR TWO OF THE PASSENGERS TO BE ABLE TO EXIT THE VEHICLE. THEY WERE NOT BROKEN FROM DAMAGING ACTIONS, THEY SIMPLE HAVE JUST BROKE FROM …
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TWO OF THE FOUR INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE BROKEN OFF AND UNABLE TO OPEN THE DOOR. THIS IS A HUGE SAFETY PROBLEM, IF THERE WERE AN ACCIDENT IT WOULD BE IMPOSSIBLE FOR TWO OF THE PASSENGERS TO BE ABLE TO EXIT THE VEHICLE. THEY WERE NOT BROKEN FROM DAMAGING ACTIONS, THEY SIMPLE HAVE JUST BROKE FROM EVERYDAY USE. *TR
NHTSA ODI #10372650
77,000 miles · Dec 28, 2010
Latches/locks/linkagesStructure
OVER THE PAST YEAR, BOTH DRIVER'S SIDE DOOR PANELS ON MY 2005 GRAND CHEROKEE (LIMITED) HAVE BROKEN. PIECES AROUND THE OPENING HANDLE HAVE SNAPPED OFF. THE FRONT DRIVER SIDE DOOR IS STILL USABLE, BUT THE REAR DRIVER SIDE DOOR HANDLE IS JUST HANGING THERE. THESE WERE NOT DAMAGED THROUGH ABUSE, INSTEAD JUST ROUTINE USE. I HAVE NOT …
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OVER THE PAST YEAR, BOTH DRIVER'S SIDE DOOR PANELS ON MY 2005 GRAND CHEROKEE (LIMITED) HAVE BROKEN. PIECES AROUND THE OPENING HANDLE HAVE SNAPPED OFF. THE FRONT DRIVER SIDE DOOR IS STILL USABLE, BUT THE REAR DRIVER SIDE DOOR HANDLE IS JUST HANGING THERE. THESE WERE NOT DAMAGED THROUGH ABUSE, INSTEAD JUST ROUTINE USE. I HAVE NOT CONTACTED MY DEALER AS I HAVE SEEN ON LINE THAT MOST PEOPLE HAVE BEEN UNSUCCESSFUL IN GETTING THEIR WARRANTIES TO BACK THEIR CLAIM AND I DON'T HAVE A LOT OF FAITH IN MY LOCAL DEALERSHIP TO GO OUT OF THEIR WAY FOR A WARRANTY CLAIM. HOPEFULLY THE NHTSA CAN MAKE DAIMLER / CHRYSLER / JEEP / FIAT, WHOEVER STEP UP TO THE PLATE AND REPAIR WHAT HAS BEEN PRETTY MUCH PROVEN TO BE A DESIGN FLAW. *TR
NHTSA ODI #10372649
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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