NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
405 reportsClear category filter98,000 miles · Mar 12, 2011
Latches/locks/linkagesStructureTires
MANUFACTURER DEFECT. ALL FOUR DOOR HANDLES NOT OPERABLE. PLASTIC HINGES AND PINS ALL FRACTURED. FAULTY PLASTIC COMPONENTS. SAFETY ISSUE. UNABLE TO EXIT CAR FROM INSIDE. FAILURES STARTED AT 98,000 MILES. COST TO REPAIR EXCEEDS $2000.00. JEEP WILL NOT COVER. JEEP ISSUED NO RECALL YET COMPONENT FAILURE IS A KNOWN CATASTROPHIC FAIL…
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MANUFACTURER DEFECT. ALL FOUR DOOR HANDLES NOT OPERABLE. PLASTIC HINGES AND PINS ALL FRACTURED. FAULTY PLASTIC COMPONENTS. SAFETY ISSUE. UNABLE TO EXIT CAR FROM INSIDE. FAILURES STARTED AT 98,000 MILES. COST TO REPAIR EXCEEDS $2000.00. JEEP WILL NOT COVER. JEEP ISSUED NO RECALL YET COMPONENT FAILURE IS A KNOWN CATASTROPHIC FAILURE ACROSS THE MODEL. *TR
NHTSA ODI #10389909
Mileage unknown · Mar 9, 2011
Latches/locks/linkagesStructure
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED. 3 OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE 2 IN THE BACK SEAT ARE NOT FUNCTIONAL. YOU HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE VEHICLE. YOU WILL FIND THERE ARE MANY COMPLAINTS ABOUT THE DOOR HANDLES IN THE 2005-2006 JEEP GRAND CHEROKEES. THIS A FACTORY DEFECT AND SHOULD …
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I OWN A 2005 JEEP GRAND CHEROKEE LIMITED. 3 OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE 2 IN THE BACK SEAT ARE NOT FUNCTIONAL. YOU HAVE TO ROLL DOWN THE WINDOW TO GET OUT OF THE VEHICLE. YOU WILL FIND THERE ARE MANY COMPLAINTS ABOUT THE DOOR HANDLES IN THE 2005-2006 JEEP GRAND CHEROKEES. THIS A FACTORY DEFECT AND SHOULD BE REPLACED BY THE FACTORY. THERE HAS BEEN NO ABUSE TO THESE DOOR HANDLES, JUST REGULAR USE HAS CAUSED ALL THE BROKEN HANDLES. *TR
NHTSA ODI #10389628
69,000 miles · Mar 3, 2011
Latches/locks/linkagesStructure
3 OUT OF 4 INSIDE DOOR HANDLES BROKEN DUE TO CHEAP PLASTIC USED. UNABLE TO GET OUT OF JEEP FROM THE INSIDE. IF THERE WAS AN ACCIDENT, YOU COULD BE TRAPPED INSIDE. COULD CAUSE DEATH OR INJURY. DEALERSHIP CHARGING OVER $2000 OUT OF POCKET TO FIX WHEN IT WAS CAUSED BY FAULTY, BRITTLE PLASTIC. UNSAFE TO DRIVE WITH MY KIDS IN THE BAC…
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3 OUT OF 4 INSIDE DOOR HANDLES BROKEN DUE TO CHEAP PLASTIC USED. UNABLE TO GET OUT OF JEEP FROM THE INSIDE. IF THERE WAS AN ACCIDENT, YOU COULD BE TRAPPED INSIDE. COULD CAUSE DEATH OR INJURY. DEALERSHIP CHARGING OVER $2000 OUT OF POCKET TO FIX WHEN IT WAS CAUSED BY FAULTY, BRITTLE PLASTIC. UNSAFE TO DRIVE WITH MY KIDS IN THE BACK SEAT. *TR
NHTSA ODI #10386367
32,000 miles · Feb 27, 2011
Latches/locks/linkagesStructure
DOOR HANDLE BROKEN, UNABLE TO GET OUT AFTER AN ACCIDENT. *TR
NHTSA ODI #10384645
Mileage unknown · Feb 23, 2011
Latches/locks/linkagesStructure
THE INTERIOR DOOR HANDLES OF MY 2005 JEEP GRAND CHEROKEE ARE BREAKING, RENDERING THEM INOPERABLE. I HAVE ATTACHED A VIDEO LINK DETAILING THE PROBLEM. HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY I HAVE CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE. SINCE MY VEHICLE IS OUT OF WARRANTY, IT WILL COST ME $700.00 PER DOO…
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THE INTERIOR DOOR HANDLES OF MY 2005 JEEP GRAND CHEROKEE ARE BREAKING, RENDERING THEM INOPERABLE. I HAVE ATTACHED A VIDEO LINK DETAILING THE PROBLEM. HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY I HAVE CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE. SINCE MY VEHICLE IS OUT OF WARRANTY, IT WILL COST ME $700.00 PER DOOR. I DID NOT CAUSE THE DAMAGE. THE PROBLEM STEMS FROM WEAK PLASTICS. I CONTACTED THE CORPORATE OFFICE TO EXPRESS MY CONCERN AND INQUIRE IF A RECALL HAS BEEN ISSUED. THE REPRESENTATIVE I SPOKE WITH STATED THEY HAD NOT HEARD OF THIS PROBLEM AND THERE IS NO PLANNED RECALL. THIS IS A REAL PROBLEM AND SHOULD BE ADDRESS! I HAVE SPOKE WITH NUMEROUS OWNERS AND REPAIR SHOPS, THEY HAVE SEEN THIS PROBLEM WITH THE 2005 JEEP GRAND CHEROKEE. WHAT IF I WAS IN A LIFE TREATING SITUATION AND NEEDED TO GET OUT OF MY VEHICLE? HOWEVER I CAN NOT BECAUSE MY HANDLE IS BROKEN. I DON'T HAVE CHILDREN, BUT WHAT IF THEY ARE IN A SIMILAR SITUATION AND CAN'T GET OUT? IT REALLY CONCERNS ME THAT A TRAGEDY MUST HAPPEN BEFORE CHRYSLER WILL FIX THE PROBLEM. I DO HOPE SOMEONE WILL INVESTIGATE THIS AND FORCE A RECALL. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10384130
70,000 miles · Feb 21, 2011
Latches/locks/linkagesStructure
BACK DRIVER SIDE INTERIOR DOOR HANDLE CAN OFF WHEN A PASSENGER WAS TRYING TO EXIT. THIS DOOR IS HARDLY EVER USED. *TR
NHTSA ODI #10383881
Mileage unknown · Feb 16, 2011
Structure
I OWN A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES HAVE BROKEN AND THERE IS NO WAY TO REPLACE JUST THE DOOR HANDLE. YOU HAVE TO REPLACE EACH DOOR HANDLE. AND THAT COST ABOUT 2000.00 A PIECE FOR EACH DOOR PANEL.*TR
NHTSA ODI #10382951
38,000 miles · Feb 15, 2011
Latches/locks/linkagesStructure
THE INTERIOR DOOR HANDLES HAVE BROKEN OFF OR ARE ABOUT TO BREAK OFF IN MY 2005 JEEP GRAND CHEROKEE LIMITED HEMI. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC THAT SHATTERS UNDER NORMAL USE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE…
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THE INTERIOR DOOR HANDLES HAVE BROKEN OFF OR ARE ABOUT TO BREAK OFF IN MY 2005 JEEP GRAND CHEROKEE LIMITED HEMI. THERE IS A COMMON MANUFACTURERS MATERIAL DEFECT, AS THE DOOR HANDLE "POCKET" IS MADE OUT A BRITTLE PLASTIC THAT SHATTERS UNDER NORMAL USE. THIS IS DANGEROUS BECAUSE IN AN EMERGENCY, ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE BECAUSE THE INTERIOR DOOR HANDLE DOES NOT WORK. YOU HAVE TO OPEN THE POWER WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, OBVIOUSLY THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY CHRYSLER/JEEP. *TR
NHTSA ODI #10382819
70,000 miles · Feb 14, 2011
Latches/locks/linkagesStructure
2005 JEEP GRAND CHEROKEE PLASTIC SURROUNDING THE DRIVER SIDE DOOR HANDLE CRACKED AND FELL APART. IT WAS TAKEN APART AND GLUED BACK TOGETHER. THIS LASTED A SHORT WHILE AND IT THEN BROKE AGAIN. IT IS NOT AN EASY FIX. THE WHOLE DOOR PANEL FOR $600 DOLLARS MUST BE REPLACED. AT TIMES THE WINDOW MUST BE ROLLED DOWN TO OPEN THE DOOR US…
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2005 JEEP GRAND CHEROKEE PLASTIC SURROUNDING THE DRIVER SIDE DOOR HANDLE CRACKED AND FELL APART. IT WAS TAKEN APART AND GLUED BACK TOGETHER. THIS LASTED A SHORT WHILE AND IT THEN BROKE AGAIN. IT IS NOT AN EASY FIX. THE WHOLE DOOR PANEL FOR $600 DOLLARS MUST BE REPLACED. AT TIMES THE WINDOW MUST BE ROLLED DOWN TO OPEN THE DOOR USING THE OUTSIDE HANDLE.IN CASE OF AN ELECTRICAL FAILURE IN AN ACCIDENT YOU WOULD NOT BE ABLE TO EXIT THE VEHICLE.THIS IS DEFINITELY A SAFETY ISSUE. MANY JEEPS HAVE HAD ALL 4 DOOR HANDLES BREAK. THIS IS POOR CONSTRUCTION. CHRYSLER NEEDS TO STEP UP AND RECALL AND FIX THIS ISSUE AND NOT BY REPLACING IT WITH MORE CHEAP PLASTIC. *TR
NHTSA ODI #10382528
Mileage unknown · Feb 11, 2011
Latches/locks/linkagesStructure
INTERIOR DOOR HANDLES HAVE BROKEN. REAR PASSENGERS CANNOT EXIT VEHICLE. SOON THE DRIVER SIDE DOOR WILL COMPLETELY FAIL. *TR
NHTSA ODI #10381644
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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