2005 Jeep Grand Cherokee

FRONT DRIVER-PASSENGER SIDE DOOR PANELS. I RECENTLY DISCOVERED THAT MY FRONT DRIVER AND PASSENGER DOOR PANELS HAVE CRACKED AROUND THE INTERIOR DOOR HANDLE. THE CRACKS HAVE PROGRESSED TO THE POINT WHERE THE DOOR HANDLES DISLODGED FROM THE PANEL FROM REPEATED USE. THE COST OF EACH PANEL IS $770.00, EXCLUDING LABOR. THE DEALER WHERE PURCHASED STATED "THERE IS NOTHING WE CAN DO ABOUT IT." WHAT'S DISCONCERTING IS THAT THE BACK OF PANEL SHOWS REINFORCEMENT (THICKER PLASTIC) FOR THE WINDOW BUTTONS BUT THE MATERIAL IS PAPER-THIN FOR THE DOOR HANDLE. ONCE THE DOOR HANDLE FALLS OFF, THE ONLY WAY TO OPEN THE DOOR IS TO ROLL DOWN THE WINDOW AND PUSH THE EXTERIOR BUTTON. I HAVE FILED A COMPLAINT WITH CHRYSLER. *TR

FROM THE MANY FORUMS I HAVE RESEARCHED, THIS IS NOT THE FIRST COMPLAINT ABOUT FAULTY DOOR HANDLES IN THE 2005 JEEP GRAND CHEROKEE. ALL FOUR OF MINE HAVE CRACKED AND LARGE CHUNKS OF THE INSIDE OF THE "CUP" HAVE FALLEN OFF INTO THE DOOR PANEL. ONE OF THE DOORS IN JUST ABOUT INOPERABLE BECAUSE OF THE LOCATION OF THE CRACK AND I KNOW ITS ONLY A MATTER OF TIME BEFORE THE REST OF THEM FOLLOW. AS A MOTHER OF 2 CHILDREN, IT SCARES ME TO THINK THAT THEY COULD BE STUCK INSIDE OF A VEHICLE THAT COULD HAVE BEEN IN AN ACCIDENT. TO ME, THERE IS NO EXCUSE FOR THE COMPANY TO NOT ISSUE A RECALL ON THE PARTS, AS THEY WILL SOONER OR LATER BE LOOKING DOWN THE LINE OF A HUGE CLASS ACTION LAW SUIT FOR SOMEONE LOSING A PASSENGER OR THEIR OWN LIFE DUE TO BEING UNABLE TO OPEN THEIR DOOR. IMAGINE A CAR ROLLING OVER AND CATCHING FIRE. AS QUICKLY AS THAT COULD GO UP IN FLAMES IN ONLY A MATTER OF SECONDS, WHAT COUNTS ARE THE MOMENTS THAT PERSON IS FIGHTING WITH GETTING A DOOR OPEN, OR IN A VEHICLE WITHOUT HAVING TO FIGHT AND SAVING A LIFE OR 5, AS THIS IS A 5 PASSENGER CAR. I WOULD STRONGLY SUGGEST THAT THIS BE SERIOUSLY CONSIDERED AND PRESSURE BE APPLIED TO THE MANUFACTURERS OF JEEP TO ISSUE A RECALL FOR ALL VEHICLES WITH THAT TYPE OF DOOR HANDLE. *TR

I REPLACED THE DRIVE DOOR HANDLE AFTER IT CRACKED IN 2009. NOW THE REAR PASSENGER DOOR HANDLE BROKE OFF. IT IS NOW A SAFETY VIOLATION AS MY DAUGHTER IS UNABLE TO EXIT OUT THE DOOR DUE TO A BROKEN HANDLE. AGAIN THE PASSENGER DOOR IS CRACKED AT THE HANDLE. THE COUNT IS NOW THREE OF THE FOUR DOORS REQUIRING REPLACEMENT. I TAKE GREAT CARE OF MY CAR AND THIS IS A CLEAR SAFETY VIOLATION AS THE DOORS WERE MADE WITH SUBSTANDARD MATERIALS. I AM NOW AT 121,647 MILES AND WOULD LIKE TO KNOW IF ISSUANCE OF A RECALL TO FIX ALL OF THE DOORS WILL OCCUR ON THE JEEP GRAND CHEROKEES MADE IN 2005. THANK YOU *TR

ALL DOOR HANDLES ARE BROKEN ON THE INSIDE. THESE HAVE NOT BEEN USED IMPROPERLY. THE PLASTIC BEHIND THE HANDLE IS VERY WEAK AND IT BREAKS. NEITHER OF MY BACK DOORS CAN BE OPENED FROM THE INSIDE. I AM COMPLETELY RESTRICTED FROM USING THE BACK SEAT OF MY CAR BECAUSE IF AN ACCIDENT WERE TO OCCUR, ANYONE IN THE BACK SEAT WOULD BE TRAPPED INSIDE THE VEHICLE. FRONT DOORS ARE EQUALLY BROKEN BUT CAN BE OPENED AFTER A FEW TRIES. THE HAZARD IS STILL THERE FOR MYSELF AND ANYONE IN THE FRONT SEAT. ALTHOUGH THIS PLASTIC IS AN INDEPENDENT PIECE, THE DEALER WILL ONLY SELL THE WHOLE INDOOR PANEL AT $500.00 EACH DOOR PANEL PLUS LABOR. I CALLED TO FILE A COMPLAINT WITH CHRYSLER AND THEY RESPONDED "YOU ARE ON YOUR OWN. THE ARE NO RECALLS OR WARRANTY. YOU HAVE TO PAY IT ON YOUR OWN". THEN I TRY TO FIND GENERIC OR AFTERMARKET HANDLES AND REALIZE THAT LITERALLY EVERY SHOP I VISITED HAS DOZENS OF CUSTOMERS WITH MY SAME CAR AND MY SAME PROBLEM, SOME THAT CHRYSLER RESPONDED TO AND SOME THAT THEY DID NOT. ANYWAYS, IT IS A SERIOUS DEFECT ON THE JEEP GRAND CHEROKEE 2005 INDOOR HANDLES THAT IS PUTTING PEOPLE'S LIVES AT RISK AND CHRYSLER IS NOT DOING ANYTHING ABOUT IT BUT BULLY THEIR CUSTOMERS AND AVOIDING THEIR RESPONSIBILITY. *TR

INTERIOR PASSENGER DOOR HANDLE/PANEL IS TOTALLY BROKEN OUT. TRIED SEVERAL DIFFERENT METHODS OF SAVING IT FROM DOING SO, BUT TO NO AVAIL, IT IS TOTALLY GONE. HAVE READ SEVERAL ITEMS VIA THE INTERNET FOR ABOUT A YEAR NOT STATING THAT THIS IS A KNOWN PROBLEM BY JEEP DRIVERS, BUT JEEP HAS OFFERED NO ASSISTANCE ON THIS MATTER. I FEEL THAT THIS IS A HUGE SAFETY ISSUE, AS TO ONCE YOU CANNOT OPEN THE DOOR FROM THE INSIDE, YOU PUT YOURSELF AT AN ENORMOUS RISK FOR GETTING SOMEONE STUCK INSIDE DURING A CRASH. *TR

ON ALL INTERIOR DOOR HANDLES, THE PLASTIC BACKING THAT IS RECESSED OR 'CUPPED' BEHIND THE ACTUAL SILVER HANDLES YOU PULL TO OPEN THE DOORS HAS CRACKED. THE BACK LEFT DOOR CRACKED TO A DEGREE WHERE THE HANDLE SEPARATED FROM THE OPENING CABLE, SO THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THE DRIVER DOOR IS CLOSE. ALL HANDLES SHOW THE SAME SIGN OF CRACKING THOUGH. IF THERE WAS AN ACCIDENT, MY CHILDREN IN THE BACK WOULD HAVE A HARD TIME GETTING OUT. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE FRONT DRIVER'S SIDE FRACTURED, MAKING IT VERY DIFFICULT TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.

I PURCHASED THIS VEHICLE IN 2011, I WAS THE SECOND OWNER. THE LEFT REAR PLASTIC BEHIND THE DOOR HANDLE WAS SEVERELY CRACKED, AT THE TIME OF PURCHASE THE DEALER REPLACED THIS ONE AND STATED THAT IT COST $500.00 PER DOOR TO REPLACE. THE TWO OF THE THREE REMAINING DOORS HAD HAIRLINE CRACKS AND WERE BARLEY NOTICEABLE. IN OCTOBER 2011 HAD A PASSENGER IN THE RIGHT REAR SEAT. WHEN THEY TRIED TO GET OUT THEY COULD NOT. I OPENED THE DOOR FROM THE OUTSIDE. THOUGHT I HAD THE CHILD PROOF LOCKS ON. THERE WAS A BIG CHUNK OF PLASTIC MISSING BEHIND THE DOOR HANDLE ON THIS SIDE. IT DID NOT OCCUR TO ME THAT ANYTHING WAS WRONG UNTIL 04/31/2012 WHEN A LARGE PIECE OF PLASTIC FELL INSIDE THE DOOR FROM BEHIND THE DRIVERS DOOR HANDLE. THEN I STARTED READING ABOUT ALL THE PROBLEMS WITH THESE DOORS ON THE INTERNET. THE DOOR HANDLES WILL FALL OUT, BECAUSE THERE IS NOTHING TO HOLD THEM IN PLACE. NOW I HAVE 2 DOORS WITH BIG CHUNKS OF PLASTIC MISSING AND THE THIRD DOOR IS SEVERELY CRACKED. CALLED CHRYSLER, OPENED A CASE. THEY CALLED OFFERED TO FIX THEM FOR $500.00. THEY TOLD ME MY VEHICLE WAS OUT OF WARRANTY. I TOLD THEM THAT I HAD NOTHING TO DO WITH WARRANTY, IT WAS A SAFETY ISSUE IF YOU COULD NOT GET OUT OF THE CAR. THEY WERE NOT WILLING TO FIX IT. THIS IS A SAFETY ISSUE! IF THE VEHICLE CAUGHT ON FIRE AND YOU COULD NOT GET OUT YOU WOULD BE BURNED ALIVE. *TR