TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT DOOR HANDLES WERE FRACTURED, CAUSING THE DOOR HANDLES TO SEPARATE FROM THE DOOR PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT DOOR HANDLES WERE FRACTURED, CAUSING THE DOOR HANDLES TO SEPARATE FROM THE DOOR PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,558.
NHTSA ODI #10503704
126,000 miles · Mar 18, 2013
Structure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. ALSO, SHE STATED THAT THE OTHER THREE DOORS PANELS WERE CRACKED RIGHT UNDER THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. ALSO, SHE STATED THAT THE OTHER THREE DOORS PANELS WERE CRACKED RIGHT UNDER THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 135,000. *TR
NHTSA ODI #10503406
100,700 miles · Mar 15, 2013
Structure
I PURCHASED A USED 2005 JEEP GRAND CHEROKEE. A FEW DAYS AFTER I BOUGHT IT I WAS CLEANING THE INSIDE AND OPENED THE BACK PASSENGER DOOR. UPON DOING SO I NOTICED THE HANDLE IS BROKEN. IT IS STILL OPERABLE BUT I DON'T KNOW HOW LONG IT WILL LAST. I LOOKED ONLINE AND SEE THAT APPARENTLY EVERYONE THAT HAS THIS MODEL HAS THE SAME PROBL…
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I PURCHASED A USED 2005 JEEP GRAND CHEROKEE. A FEW DAYS AFTER I BOUGHT IT I WAS CLEANING THE INSIDE AND OPENED THE BACK PASSENGER DOOR. UPON DOING SO I NOTICED THE HANDLE IS BROKEN. IT IS STILL OPERABLE BUT I DON'T KNOW HOW LONG IT WILL LAST. I LOOKED ONLINE AND SEE THAT APPARENTLY EVERYONE THAT HAS THIS MODEL HAS THE SAME PROBLEM, SOME PEOPLE WITH ALL 4 HANDLES USELESS AND UNABLE TO OPEN ANY DOOR FROM THE INSIDE. I HAVE A 3 YR OLD SON THAT SITS IN THE SEAT WHERE THE HANDLE IS BREAKING. IF THERE WAS AN ACCIDENT OR EMERGENCY I WANT THE DOOR TO BE ABLE TO OPEN. IF THE HANDLE BREAKS, BECAUSE OF A MANUFACTURER DEFECT, AND HE CUTS HIS HAND ON THE JAGGED PLASTIC I THINK THAT COULD CAUSE A LAWSUIT. IF I HAVE AN ADULT IN THE BACK SEAT AND THERE IS AN EMERGENCY THE PERSON MAY NOT BE ABLE TO EXIT. THIS IS NOT SAFE OR ACCEPTABLE. *TR
NHTSA ODI #10503087
Mileage unknown · Mar 13, 2013
Structure
THE LEFT REAR DOOR HANDLE HAS BROKEN OFF. I OPEN THE DOOR TO PLACE AN ITEM IN THE BACK SEAT AND NOTICED THE DOOR HANDLE LAYING INSIDE THE DOOR. THE HANDLE ITSELF IS IN TACK BUT THE PLASTIC SURROUNDING WHERE THE HANDLE ATTACHES WITH THE DOOR WAS BROKEN. THERE WAS NOT TRAUMA, HEAVY OR EXTENSIVE USE PLACED ON THE DOOR (INSIDE OR OU…
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THE LEFT REAR DOOR HANDLE HAS BROKEN OFF. I OPEN THE DOOR TO PLACE AN ITEM IN THE BACK SEAT AND NOTICED THE DOOR HANDLE LAYING INSIDE THE DOOR. THE HANDLE ITSELF IS IN TACK BUT THE PLASTIC SURROUNDING WHERE THE HANDLE ATTACHES WITH THE DOOR WAS BROKEN. THERE WAS NOT TRAUMA, HEAVY OR EXTENSIVE USE PLACED ON THE DOOR (INSIDE OR OUT). WHEN RESEARCHING POSSIBLE SOLUTIONS TO MY PROBLEM, I BECAME OVERWHELMED BY HOW MANY OTHER OWNERS WERE DEALING WITH THE SAME PROBLEM. I CALLED A COUPLE OF DEALERS AND WAS FLOORED BY THE COST TO FIX THE SITUATION AND ATTEMPTING TO USED A DOOR FROM THE JUNK YARD IS NOT A SOLUTION DUE TO THE PROBLEM APPEARING TO BE UNIVERSAL TO THIS VEHICLE. MY CONCERN IS THAT I NOW HAVE A VEHICLE WHERE ONE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE CREATING A SAFETY ISSUE. ON AN UPSIDE, I AM THANKFUL AFTER READING OTHER PEOPLES SITUATIONS THAT I ONLY HAVE ONE DOOR AFFECTED, BUT NOW I AM ON EDGE AND CAUTIOUS THAT MY OTHER DOORS WILL SOON FOLLOW SUIT. *TR
NHTSA ODI #10502713
60,000 miles · Mar 12, 2013
Structure
I NOW HAVE 2 INTERIOR DOOR ON MY 2005 JEEP GRAND CHEROKEE THAT HAVE BROKEN DOOR HANDLES. THE THIRD ONE HAS A SMALL CRACK THAT WILL PROBABLY GROW AND BECOME LIKE THE OTHERS. *TR
NHTSA ODI #10502492
82,300 miles · Feb 12, 2013
Structure
PASSENGER OPENED UP THEIR DOOR TO EXIT THE VEHICLE, AND A HOLE CRACKED IN THE DOOR PANEL NEXT TO THE DOOR HANDLE. THERE WAS NO ABUSE TO THE DOOR, JUST A WEAK SPOT AND DEFECT IN THE MANUFACTURING OF THE DOOR PANEL. JEEP DOES NOT SELL JUST THE INSIDE DOOR HANDLE PIECE, THEY MAKE YOU REPLACE THE WHOLE DOOR PANEL WHICH IS QUITE EX…
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PASSENGER OPENED UP THEIR DOOR TO EXIT THE VEHICLE, AND A HOLE CRACKED IN THE DOOR PANEL NEXT TO THE DOOR HANDLE. THERE WAS NO ABUSE TO THE DOOR, JUST A WEAK SPOT AND DEFECT IN THE MANUFACTURING OF THE DOOR PANEL. JEEP DOES NOT SELL JUST THE INSIDE DOOR HANDLE PIECE, THEY MAKE YOU REPLACE THE WHOLE DOOR PANEL WHICH IS QUITE EXPENSIVE! THERE ARE NUMEROUS COMPLAINTS OF THE SAME THING HAPPENING TO OTHER JEEP OWNERS WITH VEHICLES OF THE SAME YEAR. THIS IS A SAFETY ISSUE IF YOU CANNOT OPEN A DOOR IN CASE OF AN ACCIDENT OR EMERGENCY! *TR
NHTSA ODI #10497868
25,040 miles · Feb 8, 2013
Structure
I OPENED THE DOOR TO GET OUT AND THE INTERIOR DRIVER'S SIDE HANDLE BROKE OFF OF THE DOOR PANEL. I WENT TO THE DEALER AND THE HANDLE IS PART OF THE DOOR PANEL. THE HANDLE'S HINGE IS SET IN PLASTIC WHICH HAPPENS TO BE IN THE SAME ONE PIECE DOOR PANEL. THE DOOR PANEL HAS TO BE REPLACED ($795 FOR THE PART AND $259 FOR THE INSTALL…
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I OPENED THE DOOR TO GET OUT AND THE INTERIOR DRIVER'S SIDE HANDLE BROKE OFF OF THE DOOR PANEL. I WENT TO THE DEALER AND THE HANDLE IS PART OF THE DOOR PANEL. THE HANDLE'S HINGE IS SET IN PLASTIC WHICH HAPPENS TO BE IN THE SAME ONE PIECE DOOR PANEL. THE DOOR PANEL HAS TO BE REPLACED ($795 FOR THE PART AND $259 FOR THE INSTALLATION). ON LINE I NOTICED THAT THERE WERE MANY COMPLAINTS WITH THIS PROBLEM. IT IS POSSIBLE TO GET LOCKED IN THE CAR. *TR
NHTSA ODI #10496910
45,000 miles · Feb 6, 2013
Structure
ALL FOUR INNER DOOR HANDLES HAVE BROKEN AND FALLEN OUT. NONE ARE OPERABLE. WE HAVE TO LET DOWN THE GLASS TO EXIT. *TR
NHTSA ODI #10496629
100,000 miles · Jan 15, 2013
Structure
ALL THE DOOR HANDLES ON THIS VEHICLE ARE CRACKED AND BROKEN AND TWO OF THEM NO LONGER OPERATE FROM THE INSIDE! *TR
NHTSA ODI #10493010
89,889 miles · Jan 3, 2013
Structure
CRACKS IN INTERIOR DOOR PLASTIC LEAVING DOOR HANDLES DIFFICULT TO MANAGE. SAME PROBLEM AS SO MANY OTHERS HAVE REPORTED. CALLED JEEP DIRECTLY AND NO SOLUTION OFFERED. DEALERSHIP IS NOT WILLING TO FIX THE BROKEN PART UNDER WARRANTY. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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