NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
62 reportsClear category filter79,856 miles · Jul 28, 2015
EngineService BrakesSteering
I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MPH WHEN, WITHOUT WARNING, THE VEHICLE SHUT DOWN COMPLETELY. ENGINE SHUT DOWN, ALL POWER STEERING, BRAKING, AND POWER SYSTEMS WERE LOST. LUCKILY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD. ONCE THE VEHICLE CAME TO A COMPLETE STOP I WAS…
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I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MPH WHEN, WITHOUT WARNING, THE VEHICLE SHUT DOWN COMPLETELY. ENGINE SHUT DOWN, ALL POWER STEERING, BRAKING, AND POWER SYSTEMS WERE LOST. LUCKILY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD. ONCE THE VEHICLE CAME TO A COMPLETE STOP I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. THIS IS AN EXTREMELY DANGEROUS ISSUE. AFTER CALLING THE DEALER WAS TOLD THERE WAS A RECALL FOR THE SYMPTOMS DESCRIBED BUT NO PARTS AVAILABLE TO FIX IT AND IT COULD BE MONTHS BEFORE IT COULD BE FIXED. NO OFFER WAS MADE TO PROVIDE ME WITH A VEHICLE TO DRIVE WHILE THE ISSUE REMAINED OPEN. I AM NOT GOING TO ENDANGER MY LIFE, MY FAMILY'S LIVES, OR THE LIVES OF OTHER DRIVERS BY CONTINUING TO OPERATE THIS VEHICLE. THE DEALER SHOULD BE REQUIRED TO PROVIDE AN ALTERNATE MODE OF TRANSPORTATION TO THE CUSTOMER IF THE ISSUE CANNOT BE RESOLVED IN A TIMELY MANOR.
NHTSA ODI #10744404
60,000 miles · Jul 23, 2015
Electrical SystemService BrakesSteering
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. WHILE DRIVING 5 MPH, THE VEHICLE SHUT OF AND THE POWER STEERING AND POWER BRAKES FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SY…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. WHILE DRIVING 5 MPH, THE VEHICLE SHUT OF AND THE POWER STEERING AND POWER BRAKES FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10736058
80,100 miles · Jun 29, 2015
EngineService BrakesSteering
I HAD MY VEHICLE VALET PARKED WITH A SINGLE KEY IN THE IGNITION. UPON RECEIVING MY CAR I GOT INTO THE DRIVE SEAT AND PROCEEDED TO PUSH MY SEAT FORWARD SINCE I HAD A PASSENGER BEHIND ME AND WAS PROVIDING EXTRA LEG ROOM. WE PROCEEDED TO LEAVE THE PARKING AREA OF THE HOTEL AND AT A SPEED OF ABOUT 15 MPH I TURN TO ADJUST AND ITEM …
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I HAD MY VEHICLE VALET PARKED WITH A SINGLE KEY IN THE IGNITION. UPON RECEIVING MY CAR I GOT INTO THE DRIVE SEAT AND PROCEEDED TO PUSH MY SEAT FORWARD SINCE I HAD A PASSENGER BEHIND ME AND WAS PROVIDING EXTRA LEG ROOM. WE PROCEEDED TO LEAVE THE PARKING AREA OF THE HOTEL AND AT A SPEED OF ABOUT 15 MPH I TURN TO ADJUST AND ITEM ON THE REAR FLOOR WHEN MY KNEE HIT THE KEY AND THE ENTIRE CAR WAS SWITCHED OFF. I HAD NO STEERING SINCE IT WAS IN LOCKED POSITION AND THE BRAKES WAS DIFFICULT TO STOP. THE ENGINE WAS OFF. I AM JUST GLAD I WAS NOT ON THE FREEWAY AT 65 MPH. WHY IS IT TAKING CHRYSLER (FIAT) ONE YEAR TO GET A FIX FOR THIS RECALL?
NHTSA ODI #10730918
170,000 miles · Jun 16, 2015
Electrical SystemService BrakesSteeringCrashInjury
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUFFER…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUFFERED A FRACTURED RIGHT FOOT AND A FOREHEAD LACERATION THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014, BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #10725582
115,000 miles · May 15, 2015
Service BrakesVehicle Speed ControlCrash
VEHICLE BEGAN UNCONTROLLED ACCELERATION AFTER BEING PUT IN DRIVE INTO A TREE
NHTSA ODI #10716612
83,799 miles · May 8, 2015
Air BagsService BrakesSteeringCrashInjury
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNSPECIFIED NHTSA CAMPAIGN NUMBER. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S WIFE EXPERIENCED DIFFICULTY STEERING, BRAKING, AND UNEXPLAINED ACCELERATION, WHI…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNSPECIFIED NHTSA CAMPAIGN NUMBER. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S WIFE EXPERIENCED DIFFICULTY STEERING, BRAKING, AND UNEXPLAINED ACCELERATION, WHICH RESULTED IN A HEAD ON COLLISION WITH A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CONTACT'S WIFE STRUCK HER HEAD AND SUFFERED LOSS OF CONSCIOUSNESS, WHICH REQUIRED MEDICAL ATTENTION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 83,799.
NHTSA ODI #10715416
125,000 miles · Apr 10, 2015
Service Brakes
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ODI #10704991
110,000 miles · Apr 8, 2015
EngineService BrakesSteering
MY 200 JEEP GRAND CHEROKEE IS AFFECTED BY THE MANUFACTURER RECALL NUMBER: P41. WHILE DRIVING THIS PAST WEEKEND WITH MY WIFE AND TWO SMALL CHILDREN. THE IGNITION SWITCH CHANGED POSITIONS CAUSING THE ENGINE TO SHUT OFF WITH STEERING AND BRAKING GREATLY REDUCED. THANKFULLY I WAS NOT ON THE HIGHWAY TRAVELING AT HIGH SPEEDS. T…
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MY 200 JEEP GRAND CHEROKEE IS AFFECTED BY THE MANUFACTURER RECALL NUMBER: P41. WHILE DRIVING THIS PAST WEEKEND WITH MY WIFE AND TWO SMALL CHILDREN. THE IGNITION SWITCH CHANGED POSITIONS CAUSING THE ENGINE TO SHUT OFF WITH STEERING AND BRAKING GREATLY REDUCED. THANKFULLY I WAS NOT ON THE HIGHWAY TRAVELING AT HIGH SPEEDS. THIS OCCURRED IN A RESIDENTIAL NEIGHBORHOOD WHILE DRIVING 25MPH. THANKFULLY NO OTHER VEHICLE OR PEDESTRIAN WAS IN OUR PATH. THIS WAS EXTREMELY SCARY AND COULD HAVE BEEN EXTREMELY DANGEROUS AND DEADLY. I AM COMPLETELY UNSATISFIED WITH CHRYSLERS RESPONSIVENESS TO THIS ISSUE. OUR JEEP IS MY WIFE'S PRIMARY VEHICLE AND DRIVES MY CHILDREN AROUND DAILY. I FEEL THIS VEHICLE IS UNFIT AND UNSAFE TO DRIVE. CHRYSLER PROMISED A SOLUTION BY THE END OF THE FIRST FISCAL QUARTER WHICH IS MONTHS PAST. WHEN WILL A SOLUTION BE AVAILABLE? I FELL CHRYSLER IS RESPONSIBLE TO PROVIDE MY FAMILY WITH A SAFE VEHICLE, IS A RENTAL OR LOANER VEHICLE AN OPTION UNTIL A SOLUTION IS PROVIDED? PLEASE HELP... *TR
NHTSA ODI #10704393
136,000 miles · Apr 2, 2015
Electrical SystemEngineService Brakes
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT AND THE ABS LIGHT ILLUMINATED. ALSO, THE CONTACT STATED THAT THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM)…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT AND THE ABS LIGHT ILLUMINATED. ALSO, THE CONTACT STATED THAT THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 5/11/15*CN
NHTSA ODI #10703425
112,937 miles · Mar 16, 2015
Electrical SystemService BrakesSteering
WHILE GETTING ON THE FREEWAY ABOUT TO MERGE ON THE MIDDLE LEFT LANE MY VEHICLE ALL THE SUDDEN FLICK ON ALL THE DASHBOARDS LIGHTS - DID NOT LOOSE ANY POWER, BUT GOT MY VERY CONCERNED. 3 DAYS LATER 3/14/2015 WHILE I WAS PUTTING TO A PARKING SPACE ABOUT TO MAKE ANOTHER LEFT TURN THE STEERING LOCK AND LOST ALL POWER. LIGHTS WERE ON…
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WHILE GETTING ON THE FREEWAY ABOUT TO MERGE ON THE MIDDLE LEFT LANE MY VEHICLE ALL THE SUDDEN FLICK ON ALL THE DASHBOARDS LIGHTS - DID NOT LOOSE ANY POWER, BUT GOT MY VERY CONCERNED. 3 DAYS LATER 3/14/2015 WHILE I WAS PUTTING TO A PARKING SPACE ABOUT TO MAKE ANOTHER LEFT TURN THE STEERING LOCK AND LOST ALL POWER. LIGHTS WERE ON, BUT I HAD NO BREAKS AND NO STEERING. WHEN TRIED TO START THE VEHICLE THE ENGINE HAD A HARD TIME STARTING. PER THE RECALLED ONLINE IT SAYS TO ADJUST SEAT AND NOT TO HAVE ANY OTHER KEYS WITH THE VEHICLE KEY. THERE WERE NO OTHER KEYS ON THIS. I CALLED MY LOCAL DEALER AND THERE WAS NO INFORMATION ON THIS. *TR
NHTSA ODI #10694509
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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