NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter55,000 miles · Apr 18, 2011
Latches/locks/linkages
2 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN & ARE SUBSEQUENTLY RENDERED USELESS. THIS IS A HAZARD IF THERE WERE TO BE A CRASH & INDIVIDUALS INSIDE NEEDED TO GET OUT. THERE IS ALSO CRACKING IN THE DOOR HANDLE ON THE DRIVER'S DOOR WHICH COULD LEAD TO A MORE SEVERE CASE OF BEING TRAPPED. AT THIS POIN…
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2 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN & ARE SUBSEQUENTLY RENDERED USELESS. THIS IS A HAZARD IF THERE WERE TO BE A CRASH & INDIVIDUALS INSIDE NEEDED TO GET OUT. THERE IS ALSO CRACKING IN THE DOOR HANDLE ON THE DRIVER'S DOOR WHICH COULD LEAD TO A MORE SEVERE CASE OF BEING TRAPPED. AT THIS POINT & THROUGH MY SEARCHES ONLINE IT SEEMS THAT THIS IS A GREATLY OCCURRING ISSUE & NEEDS TO BE DEALT WITH ON THE MANUFACTURER LEVEL. THERE HAS BEEN NOTHING DONE AS OF YET TO REPLACE THE PARTS AS I FEEL IT IS A MALFUNCTION OF THE VEHICLE & NOT NORMAL WEAR & TEAR. THE ESTIMATED COST TO REPLACE EACH DOOR PANEL WITH A SIMILARLY CHEAP QUALITY PRODUCT IS $800. I WOULD LIKE TO FILE THIS COMPLAINT IN HOPES OF CREATING A LARGE LIST OF OWNERS WITH SIMILAR ISSUES SO THAT CHRYSLER/JEEP TAKES RESPONSIBILITY FOR THEIR SHODDY PRODUCT & OFFICIATES A RECALL. *TR
NHTSA ODI #10396687
57,846 miles · Apr 17, 2011
Latches/locks/linkagesStructure
DOOR HANDLES FALLING OFF DUE TO A SUPPLIERS DEFECTIVE PLASTIC RESIN MIX. IN CASE OF A FIRE OR CRASH A PASSENGER OR DRIVER MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE AND DIE FROM THIS DEFECT. THIS IS A 2005 JEEP GRAND CHEROKEE LIMITED. *TR
NHTSA ODI #10396546
47,000 miles · Apr 17, 2011
Latches/locks/linkagesStructure
I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE …
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I HAVE 2005 JEEP GRAND CHEROKEE. THE PROBLEM IS THAT 3 OF THE 4 INSIDE DOOR HANDLES ARE BROKEN. THE PLASTIC THAT HOLDS THE HANDLE IN PLACE IS VERY THIN CHEEP PLASTIC THAT CRACKS AND BREAKS THERE ARE HOLES IS SOME OF THEM AND ON THE DRIVER DOOR THE LATCH IS COMPLETELY BROKEN. THIS CAN VERY EASILY BECOME A LIFE THREATING ISSUE IF THERE WAS A FIRE AND SOME ONE COULD NOT GET OUT OF THE CAR. IF YOU LOOK ON LINE YOU CAN FIND THAT IS A VERY COMMON PROBLEM WITH THE 05 MODELS. THIS IS A YOUTUBE LINK THAT WILL SHOW YOU A IN DETAIL THE PROBLEM THAT I AM TALKING ABOUT(HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY&FEATURE=RELATED) IF YOU NEED TO CONTACT ME TO VERIFY ANYTHING OR HAVE ANY QUESTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10396537
58,000 miles · Apr 14, 2011
Latches/locks/linkagesStructure
PLASTIC PANELS THAT HOLD THE DOOR HANDLES ARE CRACKING AND BREAKING, CAUSING THE DOOR HANDLES NOT TO WORK. AFTER THE DOOR PANELS BREAK WE CANNOT OPEN THE DOORS FROM INSIDE THE CAR. AT THIS POINT WE HAVE ONE DOOR COMPLETELY INOPERABLE, ONE WITH PLASTIC BROKEN AND MISSING, AND TWO WHERE THE CRACKING HAS STARTED. *TR
NHTSA ODI #10395836
26,824 miles · Apr 13, 2011
Latches/locks/linkagesStructure
MY 2005 GRAND JEEP CHEROKEE LIMITED HAS DEFECTIVE DOOR PANELS. 3 DOOR PANELS HAVE HOLES AROUND THE HANDLE, 1 IS COMPLETELY BROKEN AND IS WILL NOT OPEN THE DOOR. THE 4TH DOOR PANEL IS CRACKING. SOON ALL FOUR DOORS WILL NOT BE ABLED TO BE OPENED FROM THE INSIDE, CAUSING A SAFETY ISSUE.THIS CAR IS IN MINT CONDITION WITH ONLY 26,000…
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MY 2005 GRAND JEEP CHEROKEE LIMITED HAS DEFECTIVE DOOR PANELS. 3 DOOR PANELS HAVE HOLES AROUND THE HANDLE, 1 IS COMPLETELY BROKEN AND IS WILL NOT OPEN THE DOOR. THE 4TH DOOR PANEL IS CRACKING. SOON ALL FOUR DOORS WILL NOT BE ABLED TO BE OPENED FROM THE INSIDE, CAUSING A SAFETY ISSUE.THIS CAR IS IN MINT CONDITION WITH ONLY 26,000 MILES ON IT. THIS IS A DEFECT, NOT WEAR AND TEAR!! *TR
NHTSA ODI #10395741
92,000 miles · Apr 13, 2011
Latches/locks/linkages
1. NORMAL USE OF INTERIOR DRIVER SIDE DOOR LATCH. 2. CASING AROUND INTERIOR DOOR LATCH HANDLE BROKEN 3. ENTIRE DOOR PANEL MUST BE REPLACED. DOOR PANEL FOR THIS MODEL ON BACKORDER. EXISTING BROKEN PART IS AVAILABLE. *TR
NHTSA ODI #10395699
56,924 miles · Apr 12, 2011
Latches/locks/linkagesUnknown Or Other
ALL INTERIOR DOOR PANELS ON THE 2005 JEEP GRAND CHEROKEE HAVE CRACKED AND, IN SOME CASES, BROKE APART AROUND THE DOOR HANDLE. I HAVE HAD THREE REPAIRED AT A DEALERSHIP AT PERSONAL COST AND ONE IS PENDING. I BELIEVE IT IS A DEFECT IN THE PLASTIC RESIN MANUFACTURING PROCESS FOR THE EARLY 2005 GRAND CHEROKEES BECAUSE ALL FOUR DOO…
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ALL INTERIOR DOOR PANELS ON THE 2005 JEEP GRAND CHEROKEE HAVE CRACKED AND, IN SOME CASES, BROKE APART AROUND THE DOOR HANDLE. I HAVE HAD THREE REPAIRED AT A DEALERSHIP AT PERSONAL COST AND ONE IS PENDING. I BELIEVE IT IS A DEFECT IN THE PLASTIC RESIN MANUFACTURING PROCESS FOR THE EARLY 2005 GRAND CHEROKEES BECAUSE ALL FOUR DOOR PANELS HAVE CRACKED IN THE EXACT SAME PLACE. CHRYSLER WAS CONTACTED ON NUMEROUS OCCASIONS AND DENIES THAT THIS IS AN ISSUE. THIS IS A POTENTIAL SAFETY ISSUE BECAUSE IF THE DOOR HANDLE BREAKS LOOSE, YOU CANNOT OPEN THE DOOR TO EXIT THE VEHICLE FROM THE INSIDE. THIS EXACT ISSUE HAS BEEN DOCUMENTED SEVERAL TIMES BY OTHER GRAND CHEROKEE OWNERS AND ALL OF THEM HAVE HAD SIMILAR RESULTS WITH CHRYSLER'S DENIAL OF AN ISSUE. *TR
NHTSA ODI #10395621
75,452 miles · Apr 11, 2011
Latches/locks/linkagesStructure
3 OUT OF 4 DOOR HANDLES HAVE DEVELOPED CRACKS ON THE PLASTIC DOOR PANEL IN MY 2005 JEEP GRAND CHEROKEE. ONE OF THE DOORS IS NO LONGER OPERATIONAL WITHOUT ROLLING DOWN THE WINDOW AND PULLING THE OUTSIDE DOOR HANDLE. THIS IS CLEARLY A DESIGN DEFECT FROM FAULTY PLASTIC ATTACHMENTS. IF THERE WAS AN ACCIDENT THE PASSENGER MAY NOT …
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3 OUT OF 4 DOOR HANDLES HAVE DEVELOPED CRACKS ON THE PLASTIC DOOR PANEL IN MY 2005 JEEP GRAND CHEROKEE. ONE OF THE DOORS IS NO LONGER OPERATIONAL WITHOUT ROLLING DOWN THE WINDOW AND PULLING THE OUTSIDE DOOR HANDLE. THIS IS CLEARLY A DESIGN DEFECT FROM FAULTY PLASTIC ATTACHMENTS. IF THERE WAS AN ACCIDENT THE PASSENGER MAY NOT BE ABLE TO QUICKLY EXIT THE VEHICLE, ESPECIALLY IF THE ELECTRIC WINDOWS NO LONGER FUNCTIONED. CHRYSLER NEEDS TO FIX THIS. *TR
NHTSA ODI #10395533
90,000 miles · Apr 9, 2011
Latches/locks/linkagesStructureInjury
2005 JEEP GRAND CHEROKEE LIMITED HEMI ENGINE, DOOR PANEL CRACKS LEAVING HANDLES BROKEN OFF IN REAR, TWO FRONT DOOR HANDLES SHOW SIGNS OF SEVERE CRACKS, LOOSE. CONTACTED LOCAL DEALER WHO SAID THEY WOULD COVER A PORTION OF THE REPLACEMENT, NO RECALLS WERE ISSUED ETC..THIS VEHICLE ON OCCASION HAS CHILDREN AS PASSENGERS AND I WOULD…
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2005 JEEP GRAND CHEROKEE LIMITED HEMI ENGINE, DOOR PANEL CRACKS LEAVING HANDLES BROKEN OFF IN REAR, TWO FRONT DOOR HANDLES SHOW SIGNS OF SEVERE CRACKS, LOOSE. CONTACTED LOCAL DEALER WHO SAID THEY WOULD COVER A PORTION OF THE REPLACEMENT, NO RECALLS WERE ISSUED ETC..THIS VEHICLE ON OCCASION HAS CHILDREN AS PASSENGERS AND I WOULD THINK CHRYSLER WOULD BE CONCERNED FOR THE SAFETY OF PASSENGERS WITH DOOR HANDLES THAT ARE BROKEN. IT APPEARS THAT THE MATERIAL THAT THESE PARTS ARE MADE OF ARE VERY LOW QUALITY AND I AM SHOCKED THAT THE MANUFACTURE HAS NOT STEPPED UP TO THE PLATE AND PAID FOR THE REPLACEMENT. AFTER WHAT I HAVE READ ON BLOGS AND ON LINE ABOUT THE SAME COMPLAINT FROM OTHER JEEP OWNERS, THIS MAKES ME CONSIDER NOT BUYING ANOTHER CHRYSLER PRODUCT IN THE FUTURE. *TR
NHTSA ODI #10395381
58,000 miles · Apr 9, 2011
Latches/locks/linkagesStructure
MY 2005 JEEP GRAND CHEROKEE LIMITED HAS 68K MILES AND 2 OUT OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE OTHER 2 THAT AREN'T BROKEN ARE CRACKED AND COULD POSSIBLY BREAK ANYTIME. I AM FEARFUL THAT IN THE EVENT THAT SOMETHING WERE TO HAPPEN TO THE BATTERY IN THE VEHICLE DURING AN ACCIDENT, MY TWO CHILDREN IN THE REAR SEATS WILL …
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MY 2005 JEEP GRAND CHEROKEE LIMITED HAS 68K MILES AND 2 OUT OF THE 4 INTERIOR DOOR HANDLES ARE BROKEN. THE OTHER 2 THAT AREN'T BROKEN ARE CRACKED AND COULD POSSIBLY BREAK ANYTIME. I AM FEARFUL THAT IN THE EVENT THAT SOMETHING WERE TO HAPPEN TO THE BATTERY IN THE VEHICLE DURING AN ACCIDENT, MY TWO CHILDREN IN THE REAR SEATS WILL NOT BE ABLE TO GET OUT. MY VEHICLE IS 6 YEARS OLD BUT HAS VERY LITTLE MILES ON IT AND THE HANDLES SHOULDN'T HAVE BROKEN SO EASILY. THERE HAS BEEN NO ABUSE TO THE HANDLES AT ALL. THERE IS NO AFTERMARKET REPAIRS AVAILABLE FOR THIS VEHICLE THAT I CAN FIND AND THE ONLY REMEDY IS TO PURCHASE NEW DOOR PANELS. LIKE EVERYONE ELSE IN THE USA, I DON'T HAVE THE MONEY TO REPLACE SOMETHING LIKE THAT, THAT SHOULDN'T HAVE BROKEN IN THE FIRST PLACE. *TR
NHTSA ODI #10395323
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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