2005 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH THE VEHICLE COMPLETELY SHUT OFF AND THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE VEHICLE CAME TO A STOP. THE DEALER RECOMMENDED CLEANING THE THROTTLE BODY AND THE FUEL INJECTORS. HOWEVER, THEY WERE UNSURE IF THAT WAS THE REASON FOR THE STALLING. THE CURRENT AND FAILURE MILEAGE WERE 40,500. *AK THE DEALER WAS UNABLE TO IDENTIFY PROBLEMS BECAUSE CODES DID NOT REGISTER AFTER VEHICLE SHUT OFF. UPDATE 4/23/07*TR

OIL CHANGED ROUTINELY AROUND 3000 MILES. COLD MORNING -3 FAHRENHEIT. LET CAR WARM UP FOR 5-10 MINUTES. DROVE 5 MILES TO WORK. WHEN STOPPED AT A LIGHT ON THE WAY TO WORK I COULD SMELL HOT OIL. I THOUGHT IT WAS THE CAR IN FRONT OF ME. AFTER I PARKED IN THE CAR I NOTICED A LARGE AMOUNT OF SMOKE COMING FROM MY HOOD. I IMMEDIATELY POPPED THE HOOD TO SEE WHAT WAS GOING ON. THERE WERE APPROXIMATELY 3 INCH TALL FLAMES ON THE EXHAUST MANIFOLD FOR ABOUT 6 INCHES ALONG THE MANIFOLD. SINCE THE ENGINE WAS OFF THE FLAMES DIED OUT AND DID NOT IGNITE THE CAR. THE VALVE COVER GASKET HAD FAILED AND WAS LEAKING OIL OUT ON THE EXHAUST MANIFOLD. DEALER THOUGHT THE PCV VALVE MIGHT HAVE HAD MOISTURE IN IT AND FROZE. THIS CAUSED EXCESS PRESSURE TO BUILD AND POPPED THE VALVE COVER GASKET THE WEAKEST POINT. DEALER REPLACED VALVE COVER, VALVE COVER GASKET, AND PCV VALVE. FAILURE AGAIN: EXACTLY 2 WEEKS AFTER THE FIRST FAILURE. SAME SCENARIO, IT WAS 3 DEGREES THIS TIME AND I LET THE CAR WARM UP FOR LESS THAN A MINUTE. THIS TIME THOUGH THERE WAS NO FIRE. DEALER TORE DEEPER INTO THE ENGINE AND FOUND THE OIL HAD SLUDGED UP. I HAD JUST CHANGED MY OIL A MONTH AGO AND 1000 MILES PREVIOUS. THE SLUDGE CAUSED MOISTURE TO BE TRAPPED IN THE PCV VALVE AND FREEZE. THE SLUDGE ALSO WAS FOUND IN EVERY COMPONENT THE OIL LUBRICATES. WHEN I ASKED THE DEALER WHAT I CAN DO TO PREVENT THIS FROM HAPPENING AGAIN THEY TOLD ME TO CHANGE MY OIL AS RECOMMENDED. I ALREADY DO THAT. THEY SUGGESTED THAT SINCE I FIRST SAW THIS FAILURE AT 35000 MILES, I SHOULD HAVE MY ENGINE TORN APART EVERY 35000 MILES TO HAVE THE SLUDGE REMOVED. THEY TOLD ME THEY HAVE SEEN THE SLUDGING PROBLEM BEFORE AND CHRYSLER IS AWARE OF IT. CHRYSLER WILL NOT COVER THE SLUDGE CLEAN UP ONCE IT IS OUT OF WARRANTY AT 36000 MILES.

ENGINE OCCASIONALLY STALLS WHEN BRAKING. I ORIGINALLY ONLY NOTICED IT WHEN PARKING AFTER 30-50 MINUTES OF DRIVING. ON 28 JAN 07, JEEP STALLED ON 31W WHILE APPROACHING A STOP LIGHT. THERE WAS A CHIME, A RED LIGHT IN UPPER RIGHT OF DASH STARTED TO BLINK, AND THE MESSAGE CENTER STATED PROGRAMMING ACTIVE. AFTER ABOUT 30 SECONDS, THERE WAS ANOTHER CHIME, THE MESSAGE WENT OUT, AND I COULD RESTART THE VEHICLE. THE VEHICLE HAS STALLED SEVERAL TIMES SINCE THEN, ALL WHILE BRAKING. *NM

2005 JEEP GRAND CHEROKEE PURCHASED BRAND NEW - VEHICLE STALLED WHILE DRIVING DOWN THE ROAD. (I WAS IN THE PROCESS OF SLOWING DOWN FOR A RED LIGHT). HAD NO CONTROL OF VEHICLE ON DECEMBER 13, 2006. VEHICLE STALLED AGAIN AFTER MAKING RIGHT HAND TURN INTO A PARKING LOT. LOSS OF POWER ON DECEMBER 29, 2006. CAR RESTARTS AFTER TURNING KEY OFF AND THEN BACK ON. CALLED DEALER. SAID THEY HAD NEVER HEARD OF THIS BEFORE. TOOK CAR INTO DEALER. THEY PUT IT ON THE MACHINE TO SEE IF THE COMPUTER RECORDED ANY CODES. IT DIDN'T AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. WAS TOLD TO BRING IT BACK IF IT HAPPENS AGAIN AND WOULD HAVE TO LEAVE VEHICLE AT DEALER. *JB

TL* - THE CONTACT STATED VEHICLE HASDA ROUGH IDLE CONDITION. WHILE AT A DRIVE-THROUGH, VEHICLE ALMOST HIT THE VEHICLE IN FRONT WHILE TRYING TO COMPENSATE FOR THE IDLE. THE CONTACT STATED THAT HE BROUGHT VEHICLE TO THE DEALERSHIP ABOUT FIVE TIMES, AND, THEY STATED THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT HAS BEEN EXPERIENCING THIS FAILURE SINCE HE BOUGHT THE VEHICLE. *AK

2005 JEEP GRAND CHEROKEE PURCHASED BRAND NEW. VEHICLE STALLS WHILE MAKING SHARP LEFT TURN (1ST OCCURRENCE). THIS LEFT ME WITH NO CONTROL OF THE VEHICLE. IN MARCH OF 2006, VEHICLE STALLED WHILE MAKING SAME LEFT TURN. TOOK VEHICLE TO DEALER FOR DIAGNOSIS AND REPAIR. DEALER COULD NOT FIND A PROBLEM AND WAS TOLD TO "BRING IT BACK IF IT HAPPENS AGAIN". ON 11/14/06, VEHICLE STALLED WHILE DRIVING STRAIGHT. AGAIN I HAD NO CONTROL OF VEHICLE. RETURNED TO DEALER, VEHICLE WAS INSPECTED BY MECHANIC AND REGIONAL MANAGER. CALLED BY SERVICE MANAGER AND WAS TOLD "VEHICLE WILL NOT DUPLICATE PROBLEM, COME AND PICK UP VEHICLE, CAR RENTAL WILL NOT BE COVERED AT THIS POINT". TOLD HIM I WILL NOT PICK IT UP UNTIL SOMETHING IS DONE TO CORRECT THIS PROBLEM. I AM VERY UNCOMFORTABLE PUTTING MY FAMILY IN THIS CAR, IT'S TOO UNPREDICTABLE. I WAS THEN TOLD IT'S OUT OF HIS HANDS, IT'S A MANUFACTURE PROBLEM. CONTACT CHRYSLER DIRECT. I HAVE CONTACTED CHRYSLER AND FILED A FORMAL COMPLAINT. I WAS GIVEN A REFERENCE NUMBER AND WAS TOLD I WOULD BE CONTACTED IN 3 BUSINESS DAYS. I REALIZED THIS WAS RIGHT AROUND THANKSGIVING HOLIDAY AND A LOT OF PEOPLE ARE ON VACATION. THE FOLLOWING WEEK I CONTACTED CHRYSLER AND WAS TOLD MY FILE IS WITH THE DEALER AND THEY SHOULD BE CONTACTING ME TO ARRANGE AN "EXIT STRATEGY" . MY HUSBAND WAS PRESENT WHEN THE SERVICE MANAGER CALLED THE REGIONAL MANAGER VIA CELL AND OVERHEARD THE REGIONAL MANAGER STATE HE KNOWS NOTHING OF THE PROBLEM. HE WAS THEN REMINDED THAT HE INSPECTED THE VEHICLE IN PERSON ON 11/17/06. THE REGIONAL MANGERS COMMENT WAS THEN "OH, THAT CAR, IT'S STILL THERE"? HE THEN PROCEEDED TO SAY "THIS IS JUST A CASE OF BUYERS REMORSE, THEY ARE JUST TRYING TO GET OUT OF THE VEHICLE". I AM STILL WAITING ON A RESPONSE FROM SOMEONE. *JB

DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE INTERSTATE, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ELECTRICAL WIRES ALONG THE ENGINE WERE MOUNTED INCORRECTLY AND HAD WORN INTO. THE ELECTRICAL WIRES WERE REPLACED, BUT THE ENGINE STALLING PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED. UPDATED 12/28/2006 - WHIKE DRIVING AT SPEEDS OF 5 - 60 MPH ALL THE DASJ LIGHTS WOULD FLASH ON AND OFF AND THE VEHICLE WOULD LOOSE POWER. SO FAR THE DEALER HAS REPLACED THE CRANK SENSOR DUE TO WEAR, FRONT CONTROL MODULE. *NM

I PURCHASED A 2005 JEEP GRAND CHEROKEE IN JANUARY 2005. ON AUGUST 25, 2006, I TOOK THE VEHICLE TO NORMANDIN CHRYSLER JEEP BECAUSE THE CHECK ENGINE LIGHT HAD COME ON AND THE CAR WAS LURCHING, MAKING NOISE AND KEPT SLIDING INTO THIRD GEAR. THE CAR WAS RETURNED TO ME AFTER THREE PLUS WEEKS AND THE FIRST TIME I DROVE IT, MY PASSENGER AND I WERE ALMOST INVOLVED IN AN ACCIDENT BECAUSE THE CAR DIED. THE CAR WAS IMMEDIATELY RETURNED TO THE DEALERSHIP WHERE IT HAS BEEN FOR OVER TWO WEEKS AWAITING A "NEW" TRANSMISSION. THE CAR HAS BEEN IN THE DEALERSHIP FOR A TOTAL OF 36 OF THE LAST 38 DAYS. THE CAR IS STILL AT THE DEALERSHIP. *NM