2026 Jeep Compass

The contact owns a 2026 Jeep Compass. The contact stated that after releasing the parking brake and attempting to drive the vehicle, the accelerator pedal was depressed; however, the vehicle failed to immediately respond. The vehicle hesitated before suddenly driving forward. The contact stated that the failure occurred while driving forward and while attempting to reverse. During one failure, the vehicle almost struck a pedestrian. The vehicle was taken to the local dealer on several occasions, but the dealer could not determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 2,000.

Safety defects: Forward collision braking system indicates OFF while driving automatic emergency braking unavailable related lane assistance failure history. This is intermittent safety system disablement. Fuel system: Fuel level gauge inaccurate. Gauge indicated almost empty, then after 81 miles of driving indicated half tank before refuel gauge increased while driving, should decrease. Risk of being stranded due to false reading. Vehicle was driven 81 miles from indicated empty to indicated half. Fuel consumption / range: Full-to-full test documented 81 miles driven between two complete fills second fill required 5.807 gallons calculated 13.95 MPG versus expected EPA rating of approximately 27/32 MPG. Range after full fill measured only 224.9 miles, then 206.9 miles on next full fill, versus expected approximately 364 miles for full tank. Range decreased 18 miles in 9 days despite full fills. Indicates excessive consumption. Parked fuel loss: While parked with odometer unchanged, indicated range decreased from 179 miles to 162.8 miles loss of 16.2 miles while vehicle not moving. Suggests possible evaporative system leak or fuel leak potential fire and stall hazard. Additional finding: While at dealer service since August 25 for same existing problems, technician identified additional gear seal / transmission seal leak repair order pending risk of loss of motive power. Request investigation for fuel level sender, fuel trim, evaporative system, forward collision system, and transmission seal leak.

While cruising at 36mph, we decided to initiate the cruise control. Upon reaching a slow-down traffic ahead, the brakes were applied to slow the vehicle, however the cruise control did not disengage and the brakes did not stop the vehicle. The brakes were pressed three times and still the car could not stop. We were in a two-lane road with an opposite direction lane on the other side of the grassy median. We saw an opening in between the stopped vehicles and crossed over from right to left lane into the grassy median, hit a ditch, and did a sharp turn into opposing traffic, almost hitting another vehicle as they moved out of way, and stopped the vehicle on the opposite side of the road. When the vehicle hit the ditch crossing the median, the right front tire popped and helped in stopping the vehicle. Four family members including myself were in the vehicle and there were several cars already stopped in the lanes. This incident caused great safety concerns for my family and the vehicles around us. Had we hit the cars while crossing over, it would have caused a chain reaction of "hits" as the cars were already lined up and stopped. We brought the car to the Jeep dealership and they did confirm that the internal valve body failure and TCM fault contributed to improper communication within the transmission. They did replace the TCM and valve body assembly, reprogrammed the module and road tested the vehicle. The auto stop/start warning light came on after the incident. They performed a battery test for the main and auxiliary, and both failed load test and read at low voltages. Both batteries were replaced and fault codes cleared. Upon receiving the vehicle, I tested the cruise control component and it has been working for the past three months now.