2023 Jeep Compass

The contact owns a 2023 Jeep Compass. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer, where an unknown computer repair was performed. Additionally, the contact stated that the front driver's side and passenger's side air bag warning lights were illuminated. The dealer determined that unknown parts needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,269.

The contact owns a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked. The contact heard a whining sound when the transmission shifted. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed of an unknown TSB; however, the contact was informed that there was no repair available. The contact stated that the vehicle had been serviced because of various failures since the vehicle was purchased in August 2023. The manufacturer was made aware of the failure and the contact was offered a payment towards a new vehicle. The failure mileage was approximately 80.

Since my short time of ownership I have had two specific issues with the car. One the safety features. The lane departure warning often doesn't work. The icon will stay unlit when veering out of lane. This is random but often. Next the automatic emergency braking system. The icon will show turned off randomly yet often. Forcing me to go back into the menu when the car is in stop to activate it again. For unknown reasons it will randomly turn off. Secondly, the transmission has a scary delay on stop to go. About 3 months after purchase I noticed when at a stop or very slow speeds the car will hesitate when pressing on the gas petal. I have had some near accidents due to this. The best way I can describe this is a loss of power. When accelerating from a stop or very slow speed the car doesn't respond or move then out of no where it will jerk and speed up. This has been an issue when yielding to on coming traffic making accidents more likely. I have taken the car to the dealer and was told it was a learning transmission and it should go away. I did receive a recall update to fix the hesitation but so far I don't see any positive change in this matter. The car still has a loss of power and I will bring the car back in for service.

The Forward Collison icon is on, on my dash. I get a screen message the service is not working, then another to say the signal is lost. I cannot reprogram/reconnect the service in Uconnect. Makes no difference for icon whether engine is running or not. This started in November 2023. The dealer is saying sensor needs replaced. Which sensor? He indicated locations of several sensors. Dealer also says front bumper and grill and something under hood needs removed to replace sensor. Takes 5 hours to replace. Procedure seems very invasive. Reading on Jeep forums on same topic does not mention this procedure and time. Saying part taken out, cleaned or replaced. My 2023 Jeep Compass Latitude has 2580 miles as of today. Ridiculous that this is happening so soon or at all. Please send me info and reply to [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2023 Jeep Compass at the end of last year and have had issues while driving on the highway (with no cars in front or to the side of me) with the forward collision warning system going off and applying hard pressure on the brakes. Most recently, when driving on the highway the incident happened again (no cars in front or on the side of me), and nearly caused the driver behind me to run into my vehicle at 50+ mph. They had to swerve around me into another lane to avoid a collision. I have taken the vehicle to the Jeep dealership, and all they have been able to say is that they "cannot replicate the issue" and therefore have found no problems with the car.

The vehicle was purchased in Dec of 2023. It had a slight vibration and hesitation under acceleration a few miles after leaving the dealership, just assumed everything needed to “break in”. About a month later, we had noticed an intermittent roaring noise coming from the engine bay that vibrates the whole vehicle and sometimes stops on its own or after moving the gear selector from Drive to Select Shift (~2000 Miles). About a month later, the Engine Start/Stop was cutting off the engine before coming to a complete stop (below 5MPH) (~3000 Miles). In late February 2024 I took it to the dealer we purchased from and they acknowledged the issues but were not able to diagnose, therefore, they put “No Faults Found” on the invoice and told me that it was the self learning of the modules and should clear up after 6 months. The above symptoms were getting worse so we reached out to Jeep Wave Customer Support and they recommended we take it to a different dealer. I took it in around Mid March 2024, they acknowledged the issues and performed a reflash on the PCM, ECM, and TCM for a recall. March 23-Day of Reflash and first Buy Back request submitted through Jeep Wave. Since the day of reflash, the electronic ebrake has been activating during some stops (ebrake light not indicated on center console or on the screen in the instrument panel) and is not deactivating until the gear selector is moved to park or the vehicle is restarted. The Engine Start Stop has been activating even when turned off. The front USB port has stopped working, the interior blower motor is making noise and the buttons on the steering wheel are working intermittently. The range per tank has gone from roughly 400 miles to less than 200 miles although the average MPG on the gauge cluster has not decreased. It has been to 3 different dealers on 5 different occurrences. It was at a dealer today (04/03/24) the service advisor call Jeep and was told not to touch it and send us home. Second buy back denied

The contact leased a 2023 Jeep Compass. The contact stated that the Navigation screen font was too small. While attempting to adjust the heater and radio, the driver was unable to stay in the lane while utilizing the screen. The Lane Keep Assist started beeping while driving. The contact pulled over to adjust the electrical system. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the font size could not be enlarged. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,000. The VIN was not available.