NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
143 reportsClear category filter106,000 miles · Sep 23, 2025
Electrical System
The contact owns a 2019 Jeep Compass. The contact stated that the U-Connect system touch screen had been engaging vehicle functions unintendedly. The contact stated that the system engaged the heating system, the braking mode system, and other unknown functions while driving. The message "Unable to Engage Service Brake Mode Whil…
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The contact owns a 2019 Jeep Compass. The contact stated that the U-Connect system touch screen had been engaging vehicle functions unintendedly. The contact stated that the system engaged the heating system, the braking mode system, and other unknown functions while driving. The message "Unable to Engage Service Brake Mode While Driving" was displayed. The dealer was notified of the failure, but the contact was unable to schedule a service appointment because the call was disconnected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.
NHTSA ODI #11689245
Mileage unknown · Jun 13, 2025
Electrical SystemEngine
traveling approximately 45-50 mph on two lane road (speed limit 55...had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. the display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and t…
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traveling approximately 45-50 mph on two lane road (speed limit 55...had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. the display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and the car jerked enough to cause a decrease in speed. I was almost rear ended. This is a dangerous issue. Ive looked at several forums where they were reported (hopefully to NHTSA as well) to dealers and they had not found a reason yet. batteries (aux and regular) were replaced last fall. PLEASE tell me it wont take someone getting seriously injured for something to be done.
NHTSA ODI #11666771
Mileage unknown · Apr 23, 2025
Electrical SystemUnknown Or Other
Vehicle: 2019 Jeep Compass Mileage (approx): 84,000 miles Issue Type: RANDOM - Electrical failure causing loss of power, brake lock, steering disablement Car is currently at an auto electric shop but can be available if needed. Description of Issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Comp…
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Vehicle: 2019 Jeep Compass Mileage (approx): 84,000 miles Issue Type: RANDOM - Electrical failure causing loss of power, brake lock, steering disablement Car is currently at an auto electric shop but can be available if needed. Description of Issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Compass since around 2021. Every 6–8 months (sometimes more frequently), the vehicle suddenly lights up with every warning signal (check engine, brakes, power steering, airbag, traction, ABS, etc.). The brakes lock up, the power steering shuts down, and the car either dies immediately or will not restart for hours or even days. The issue is completely random and happens whether the car is driving or idling. There’s no apparent correlation with temperature, mileage, or usage. It happens when I'm at a red light, parked and my last incident happen the highway with both my boys in the car. (age [XXX] and [XXX] ) I’ve taken the car to the dealership a couple times, including having it towed in when it would not start. However, by the time they inspect it, the car resets itself, and I’m told they “can’t find the problem.” They’ve held it for weeks without results. This issue is not only unpredictable but highly dangerous. Losing steering and braking while on the road creates serious safety risks for myself, my family, and other drivers. From my own research and symptoms, this could be related to the TIPM or BCM malfunctioning — both of which I’ve read are common in Jeep models. Please investigate this issue, as it appears systemic and unresolved through regular service channels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11656369
Mileage unknown · Apr 19, 2025
Electrical System
Batteries are constantly draining causing multiple failures with no warning such as hill assist, traction control, abs, steering, brake, 4 wheel drive and turn signal lights. I have had to replace both batteries every year since purchasing the vehicle. Date is happened is the most recent event. This happens yearly. The car wi…
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Batteries are constantly draining causing multiple failures with no warning such as hill assist, traction control, abs, steering, brake, 4 wheel drive and turn signal lights. I have had to replace both batteries every year since purchasing the vehicle. Date is happened is the most recent event. This happens yearly. The car will start violently shaking and loud clunking
NHTSA ODI #11655639
Mileage unknown · Apr 8, 2025
Electrical SystemEngineUnknown Or Other
This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spike…
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This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.
NHTSA ODI #11653553
Mileage unknown · Feb 28, 2025
Electrical SystemService Brakes
every time i turn on the car the parking brake is on and it also turns on while im driving and it causes the car to stall while in motion.
NHTSA ODI #11645669
51,000 miles · Jan 28, 2025
Electrical System
The contact owns a 2019 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the conta…
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The contact owns a 2019 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the dealer had replaced the instrument cluster twice since the vehicle was purchased. The first instrument cluster replacement was in March 2022. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 51,000.
NHTSA ODI #11639061
Mileage unknown · Jan 26, 2025
Electrical SystemUnknown Or Other
My Uconnect screen has distortion and can't view rear camera when backing up. I feel this is a safety feature that many people are having since I see people trying to repair on the Interweb. I feel manufacturers should cover anything safety for an extended period compared to regular warranty items. Thank you [XXX] INFORMATIO…
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My Uconnect screen has distortion and can't view rear camera when backing up. I feel this is a safety feature that many people are having since I see people trying to repair on the Interweb. I feel manufacturers should cover anything safety for an extended period compared to regular warranty items. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11638617
Mileage unknown · Jan 21, 2025
Electrical SystemEngineService Brakes
When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system." It then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.
NHTSA ODI #11637355
Mileage unknown · Jan 10, 2025
Electrical SystemUnknown Or Other
The radio became scrambled and it is malfunctioning. it puts others at risk due to rear camera not working control of heated seats and steering wheel ect. i have read multiple reports of others who have had the same issue
NHTSA ODI #11635293
NHTSA investigations
1PE22013 · False Overheat Leading To Loss Of Motive Power
Opened Dec 2, 2022 · Closed Dec 10, 2023
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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