NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reports4,700 miles · Jun 10, 2019
EnginePower Train
BOUGHT BRAND NEW. WITH 4700 MILES PUT ON IT, IT HAD LOST OIL AND STALLED SEVERAL TIMES. MY WIFE WAS DRIVING. WE TOOK IT STRAIGHT TO THE DEALERSHIP WHERE WE BOUGHT IT. COME TO FIND OUT, IT BURNS OIL AT AN ACCELERATED RATE. MANY VEHICLES WITH THIS MOTOR, 2.4L MULTIAIR, ARE HAVING THIS PROBLEM. ENGINES ARE HAVING TO BE REPLACE…
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BOUGHT BRAND NEW. WITH 4700 MILES PUT ON IT, IT HAD LOST OIL AND STALLED SEVERAL TIMES. MY WIFE WAS DRIVING. WE TOOK IT STRAIGHT TO THE DEALERSHIP WHERE WE BOUGHT IT. COME TO FIND OUT, IT BURNS OIL AT AN ACCELERATED RATE. MANY VEHICLES WITH THIS MOTOR, 2.4L MULTIAIR, ARE HAVING THIS PROBLEM. ENGINES ARE HAVING TO BE REPLACED, WHEN THEY ARE STILL NEW. WHEN RUNNING LOW ON OIL, THE VEHICLE SUDDENLY SHUTS DOWN WITH NO WARNING, LIGHTS, INDICATING ITS OUT OF OIL AND THAT COULD BE VERY DANGEROUS. IF ON A HIGHWAY OR WHEREVER THERE IS HEAVY TRAFFIC. DEFINITELY SEE A BAD ACCIDENT HAPPENING. A NEW CAR SHOULD NOT BE BURNING OIL AT AN EXCESSIVE RATE. PLEASE LOOK INTO THIS.JEEP/FCA SEEM LIKE NOTHING IS BEING DONE ABOUT THIS. I CALLED JEEP RIGHT BEFORE WRITING THIS, AND THE CUSTOMER SERVICE REP HASN'T HEARD ABOUT IT. THE DEALERSHIP WHERE I GOT IT HAS REPLACED 15 OF THESE MOTORS ALREADY. THANKYOU
NHTSA ODI #11218961
Mileage unknown · Jun 7, 2019
Power Train
MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.
NHTSA ODI #11218461
35,919 miles · Jun 6, 2019
Visibility/wiper
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MAN…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.
NHTSA ODI #11218375
30,000 miles · Jun 5, 2019
Electronic Stability Control (esc)Engine
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T H…
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ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
NHTSA ODI #11218170
20,094 miles · Jun 3, 2019
Engine
THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR S…
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THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR STARTED, THE NEXT DAY THE OIL WAS CHANGED AT THE DEALER, THEY DON'T CHECK THE LEVEL BEFORE THEY CHANGE THE OIL THEY SAY. THEIR FIX, DIELECTRIC GREASE ON THE DOOR. NOW AT THE EXACT MILEAGE THE NEXT OIL CHANGE IS DUE, WE OIL CHECKED BEFORE GOING TO THE DEALER AND IT IS SO LOW IT BARELY SHOWED ON THE DIP STICK. A CAR WITH 22K MILES SHOULD NOT RUN OUT OF OIL.
NHTSA ODI #11217442
20,000 miles · May 29, 2019
Electrical SystemEngine
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OI…
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SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
NHTSA ODI #11210691
5,545 miles · May 22, 2019
Engine
DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING…
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DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING IN FOR OIL CONSUMPTION TEST. ONLY THING I WAS ADVISED WAS THAT MUST BRING IN VEHICLE FOR NEXT 2000 MILES THEN AGAIN 2000 MILES MORE. SO AT THIS TIME, I AM DRIVING A VEHICLE THAT STALLS AND NOT GIVEN A REASON AND IS A SAFETY ISSUE FOR MYSELF AND PASSENGERS. THIS IS A SAFETY ISSUE FOR MYSELF, AND ANY ONE ELSE THAT IS ON THE ROAD WITH ME WHEN VEHICLE JUST DECIDES TO STALL WITHOUT WARNING.
NHTSA ODI #11209230
55,000 miles · May 20, 2019
Engine
THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BU…
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THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BUYING OIL CHANGES ALL THE TIME THIS CAR IS HORRIBLE, ALSO THE RADIO COMPLETELY AND RANDOMLY TURNS OFF, DISPLAY EVERYTHING - WHILE DRIVING!
NHTSA ODI #11208618
13,500 miles · May 17, 2019
Engine
THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSU…
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THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSUMER IT WAS NORMAL TO STALL.*JB
NHTSA ODI #11208219
5,800 miles · May 15, 2019
Engine
THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BEC…
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THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BECAUSE THEY CAN'T DUPLICATE IT, THE CAR IS 'FINE'. I HAVE ALMOST BEEN HIT AT LEAST A DOZEN TIMES. THIS IS A KNOWN AND EXTREMELY DANGEROUS ISSUE AND THEY WILL NOT ADMIT IT.
NHTSA ODI #11207719
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗