2018 Jeep Compass

The uconnect radio/screen has been malfunctioning for 4+ months. It began with small streaks throughout the screen and glitchy radio play. It elevated to half the screen being black and the other half being streaky. Now it is fully black and will not come in. I have viewed countless Jeep forums and this is a problem for THOUSANDS. The dealership said a new radio system plus labor is >$1000 for something that should obviously be recalled.

Unknown but the vehicle only has 30,000 miles and the back up camera is mostly blacked out. I feel is is a safety concern Jeep isn't fixing even out of warrenty or acknowledging. After reading numerous forums on this problem, there are quite a few yr models that are affected. The cost to replace a screen is so much. Also the u joints went bad and the dealer said it's a flaw also and I paid to have replaced under 30,000 miles. Thank you; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the engine overheated. The coolant temperature indicated that the engine was overheating. In addition, the contact became aware of smoke coming from the engine compartment. The vehicle was towed to the dealer; however, the contact was informed that the failure was not duplicated. The following day, the failure reoccurred. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with engine failure. The contact was informed by both independent mechanics that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

The vehicle is a 2018 Jeep Compass Limited with the VIN [XXX] ####. I purchased it used on [XXX]. On [XXX], I noticed a problem with the headlights. They have been flickering between both headlights almost daily since then. On [XXX], both headlights were out, and I needed to drive at night. After about half a mile, the passenger headlight turned on, and after another half mile, the driver’s headlight came on. I’ve attached photos taken on October [XXX] and [XXX] to illustrate the issue. It’s a serious safety concern. This is just one of several dozen reports of the same problem. The manufacturer must be informed about this issue and initiate a recall once they have a solution to ensure that the headlights remain on when they’re supposed to. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The computer screen has failed (is still running but not visible), leaving no access to backup cameras, no access to steering wheel heater and seat heater causing over heating of the driver (the steering wheel gets too hot), draining the battery, and could cause potential wiring hazards. There are thousands of reports of Jeep radio screens not functioning properly and showing streaking, yet there have been no recalls.

The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds over a bumpy road surface and over a pothole, the vehicle shuddered and made an abnormal clunking and rattling sound. The contact stated that the failure progressively worsened while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown bushings and the lower front control arm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 11.

My transmission oil cooler failed causing issues with the coolant system P2797-00 Auxiliary Transmission Fluid Pump & U0155-00 lost communication with cluster/cabin compartment node B0020-13 Left side seat Airbag deployment squib 1- circuit open Body Control Module front left turn lamp control-Circuit short to Battery B163A-15 & U0155-00 lost communication with cluster/cabin compartment node Ground wire from engine to battery causing misfiring issues with start-stop relay & starter relay that both had to be replaced along with both Batteries.