NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
193 reportsClear category filterMileage unknown · Sep 12, 2023
Unknown Or Other
The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to res…
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The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.
NHTSA ODI #11544003
Mileage unknown · Sep 1, 2023
Unknown Or Other
The rear view camera display stops working and only shows a black screen. I am unable to clearly see behind me when backing up. This is especially troublesome at night. I have taken the vehicle back to the dealer 6 times for repair. They have replaced the camera 4 times and adjusted the wiring 2 times. The camera still does…
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The rear view camera display stops working and only shows a black screen. I am unable to clearly see behind me when backing up. This is especially troublesome at night. I have taken the vehicle back to the dealer 6 times for repair. They have replaced the camera 4 times and adjusted the wiring 2 times. The camera still doesn’t work occasionally but I don’t take it back because the dealer told me it was no longer under warranty and I would have to pay for it. The only inspections were conducted at the dealership for repairs. There were no other indications of a problem until June 2020 when the screen only displayed black when the car was in reverse.
NHTSA ODI #11542155
Mileage unknown · Aug 20, 2023
Unknown Or Other
My Uconnect System came with the car. I purchased it in 2019 and by 2020 I noticed a bubble in my screen, 2021 I noticed it getting bigger I took it to the dealer they said nothing needs to be done and in 2022 it got worse and then they told me it’s out of warranty, in 2023 it’s completely delaminated and now I have no use for t…
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My Uconnect System came with the car. I purchased it in 2019 and by 2020 I noticed a bubble in my screen, 2021 I noticed it getting bigger I took it to the dealer they said nothing needs to be done and in 2022 it got worse and then they told me it’s out of warranty, in 2023 it’s completely delaminated and now I have no use for the entire system and now it is causing issues.
NHTSA ODI #11539617
Mileage unknown · Aug 10, 2023
EngineLane DepartureUnknown Or Other
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or displ…
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My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
NHTSA ODI #11537653
Mileage unknown · Aug 3, 2023
EngineUnknown Or Other
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. P…
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I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
NHTSA ODI #11536381
Mileage unknown · Jul 6, 2023
Electrical SystemEngineUnknown Or Other
As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the ve…
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As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.
NHTSA ODI #11530585
Mileage unknown · Jun 26, 2023
Electrical SystemUnknown Or Other
When at a stop sign the car auto shut off. After releasing the break, the car would not restart and would not go into park. After a few minutes of panic, I was able to move the gear shifter to park and after several attempts, the car barely restarted. This also happened a previous time at a stop light.
NHTSA ODI #11529018
Mileage unknown · Jun 24, 2023
Electrical SystemUnknown Or Other
The emergency brake lights up and engages randomly. This has happened several times while driving, causing the vehicle to slow to a stop, and requiring a restart.
NHTSA ODI #11528637
Mileage unknown · Jun 17, 2023
Unknown Or Other
My Jeep compass has shut down twice in the middle of an intersection. Once it took 5 mins for it to start. The other time it took an hour. When it shut down it would lock everything so you could t put it in neutral to push it
NHTSA ODI #11527524
Mileage unknown · Jun 7, 2023
Electrical SystemEngineUnknown Or Other
On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to…
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On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to "On". I looked down and noticed the emergency parking brake was engaged. I looked at the dashboard and it gave instructions to push and deactivate the parking brakes. The car remained "On" however" I had to turn the car off and restart it. I have called for repair and they can not get to it until the end of June. I am VERY afraid to drive the car and do not have extra cash for a rental. This is my only vehicle and can not be off of work or do my care taking without a car. I only have 30, 000 miles on it as of last week. I have the Mopar warranty and wonder why I can't get a car that I can drive until they figure out what is wrong. It is extremely dangerous if I had gotten on the expressway. I have very concerned.
NHTSA ODI #11525824
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗