2018 Jeep Compass

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE AUTO STOP/START FEATURE FAILED TO OPERATE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR PEDAL BEING DEPRESSED AND THE VEHICLE RESPONDING. ADDITIONALLY, THE BACK-UP CAMERA INDEPENDENTLY ACTIVATED WHILE THE VEHICLE WAS BEING DRIVEN. ALSO, THERE WAS AN ABNORMAL BURNING ODOR AND STEAM COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE CONTACT WAS INFORMED THAT THE TCM, ECM, AND PCM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 27.

I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.

WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.

AFTER USING THE REMOTE START AND GETTING IN THE VEHICLE I WAS ABLE TO PLACE THE VEHICLE IN DRIVE WITHOUT PRESSING ON THE BRAKE OR PRESSING THE START/STOP BUTTON TO ALLOW THE WHEEL TO MOVE FREELY, IN TURN ALLOWING THE VEHICLE TO ROLL FORWARD ON A HILL WITHOUT BEING FULLY TURNED ON THUS NOT ALLOWING FOR THE POWER STEERING TO WORK AND THE STEERING WHEEL LOCKED IN POSITION. WHEN IN DRIVE THE VEHICLE WOULD NOT START, AFTER PLACING IT BACK INTO PARK THE VEHICLE WOULD STILL NOT START BUT CONTINUED TO BE ABLE TO ROLL FORWARD WHEN MY FOOT WAS NOT ON THE BRAKE. THE VEHICLES START/STOP WAS COMPLETELY DISABLED FOR FOR UP TO 3 MINUTES THEN THE CAR VERY SUDDENLY SHOOK, POWERED DOWN, AND I WAS ABLE TO PLACE IT IN PARK AND RESTART THE CAR VIA THE START/STOP BUTTON AND NORMAL OPERATION WAS RESUMED.

I PURCHASED A A BRAND NEW JEEP COMPASS AND 12 DAYS LATER IT WENT HAYWIRE. I WAS DRIVING IN MY NEIGHBORHOOD AT A SPEED OF NO MORE THAN 20-35MPH. THE ENGINE LIGHT ILLUMINATED AND MPG ON SPEEDOMETER READ 99MPH THEN SKIPPED TO11MPH AND I WAS PRACTICALLY AT A STAND STILL. I WAS ABLE TO CAPTURE VIDEO OF THIS. THE NEXT DAY THE ENGINE LIGHT WAS OFF AND I FIGURED I'D TAKE IT IN THE FOLLOWING BUSINESS DAY (MONDAY). WELL I DIDNT MAKE IT TO MONDAY. THE VERY NEXT DAY, SUNDAY, THE ENGINE LIGHT ILLUMINATED AGAIN ONLY THIS TIME THEN WHIILE DRIVING ON THE HIGHWAY. THERE WAS A MESSAGE ACROSS THE DIGITAL DASH STATING, "PLEASE PULL TO SAFETY, VEHICLE WILL SHUT DOWN SOON". THEN EVERY LIGHT ON THE DASH LIT UP AND THE SPEEDOMETER BEGAN TO SHOW WEIRD NUMBERS. IT LOOKED LIKE A CHRISTMAS TREE THERE WERE SO MANY LIGHTS. THAT MESSAGE WAS ACCURATE BECAUSE IT CERTAINLY DID. IT SHUT DOWN ON THE HIGHWAY AS I WAS ATTEMPTING TO PULL TO SAFETY. I WASNT ABLE TO CAPTURE VIDEO AS I WAS SCARED TO DEATH. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT AND WAS LATER TOLD THEY COULDNT RECREATE/REPRODUCE THE ISSUE. SO, AFTER REFUSING TO TAKE IT BACK HOME, THEY DECIDED THEY'D HAVE ONE OF THE TECHNICIANS DRIVE IT HOME TO SEE IF WOULD HAPPEN AGAIN. NEEDLESS TO SAY 7 MOS LATER THEY STILL HAVE MY CAR AND NOW IT JUST DOESNT EVEN START.

IN OCTOBER OF THIS YEAR 2018. I BOUGHT A NEW JEEP COMPASS. I COMPLAINT TO THE DEALERSHIP ABOUT. I WAS TOLD THERE NOTHING THEY CAN DO. EVERY TIME YOU STOP FOR A TRAFFIC LIGHT OR COME UP ON TO A STOP SIGN. THE VEHICLE STALL OUT. WHEN REMOVE YOUR FOOT FROM THE BRAKE. IT WILL RESTART. THIS CAN'T BE GOOD FOR THE STARTER. IT'S ACCIDENT WAITING HAPPEN. THIS IS A SAFETY ISSUE I HAVE WITH THIS VEHICLE. THERE SHOULD BE RECALL ON THIS VEHICLE TO FIX THIS BEFORE THE PEOPLE IN THIS VEHICLE ARE INJURY OR KILL. WHEN WHAT!!!! IF YOU READ ALL OF COMPLAINTS ABOUT THIS VEHICLE. THERE ARE 94 COMPLAINTS.

NEW JEEP WOULDN'T START WITH 1700 MILES ON IT.FAILURE LIGHT CAME ON DASHBOARD.WHILE ON THE ROAD CAR DASHBOARD SAID" FAILURE,VEHICLE WILL SHUT OFF , GO TO A SAFE PLACE" IT DIED AND AT LEAST I MADE IT TO A PARKING LOT. TERRIFYING EXPERIENCE! HAD TO HAVE IT TOWED TO DEALER.I HAVE HAD IT ONE MONTH. DEALERSHIP SAID IT MAY BE AN OIL MODULE PROBLEM THAT IS RECURRING AND IT WILL KEEP HAPPENING! SO MUCH FOR BUYING A "SAFE" NEW CAR. I AM DISGUSTED. THEY TOLD ME TO REPORT IT TO CHRYSLER. THEY SEE THIS HAPPENING A LOT! WHY NOT INFORM CONSUMERS BEFORE PURCHASE? I AM AFRAID TO EVEN GET IT BACK. I DON'T WANT TO DRIVE IT.