NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
61 reportsClear category filter13,500 miles · Mar 8, 2019
EngineService Brakes
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEA…
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AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
NHTSA ODI #11185428
8,020 miles · Feb 19, 2019
Service Brakes
UPON FIRST STOP OF DAY-ONLY ON FIRST STOP, THE BRAKES STOP VEHICLE EXTREMELY HARD, IF NOT WEARING SEAT BELT-YOU WOULD IMPACT WINDSHIELD. AFTER TRAVELING FOR 10MIN BRAKES WORK CORRECTLY, THIS HAS BEEN GETTING WORSE - VEHICLE IS AT DEALER NOW AND HAS BEEN FOR TWO WEEKS-WITH NO CORRECTIVE ACTION YET.
NHTSA ODI #11181098
Mileage unknown · Feb 18, 2019
Electrical SystemPower TrainService Brakes
SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS…
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SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS IS A BRAND NEW CAR. IT IS MY BELIEF THAT THIS DEALERSHIP WAS NOT TRUTHFUL IN DISCLOSING THE ISSUES WITH THIS CAR. WEB SHOWS SEVERAL INSTANCES OF THIS HAPPENING, WHY HAS THE NTHTSA NOT RECALLED THESE VEHICLES WITH THIS SAME SETUP. I BELIEVE IT'S TIMES THAT THIS CAR GETS REPLACED BY THE MANUFACTURER.
NHTSA ODI #11180873
10 miles · Nov 15, 2018
EnginePower TrainService BrakesCrashInjury
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
NHTSA ODI #11151874
Mileage unknown · Nov 5, 2018
EngineService BrakesUnknown Or Other
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
NHTSA ODI #11145291
8,650 miles · Oct 12, 2018
Service BrakesStructureCrash
SEVERAL DAYS AGO WHILE ON THE EXPRESSWAY, MY JEEP COMPASS WOULD NOT BRAKE AT ALL. WE WERE FORCED TO PULL OFF ON THE MEDIAN LEFT SIDE UNTIL IT STOPPED.. TWO DAYS AGO, OCTOBER 10TH, WHEN PULLING INTO A PARKING LOT, WITH BRAKE DEPRESSED, THE CAR LURCHED FORWARD AND HIT A SIGN JUST MISSING A TREE. THE PASSENGER FRONT RIGHT SIDE…
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SEVERAL DAYS AGO WHILE ON THE EXPRESSWAY, MY JEEP COMPASS WOULD NOT BRAKE AT ALL. WE WERE FORCED TO PULL OFF ON THE MEDIAN LEFT SIDE UNTIL IT STOPPED.. TWO DAYS AGO, OCTOBER 10TH, WHEN PULLING INTO A PARKING LOT, WITH BRAKE DEPRESSED, THE CAR LURCHED FORWARD AND HIT A SIGN JUST MISSING A TREE. THE PASSENGER FRONT RIGHT SIDE, DOOR, BACK DOOR, AND REARVIEW MIRROR WERE DAMAGED. THIS WAS THE SECOND INCIDENT. VERY SCARY AND LUCKILY NO ONE WAS HURT.
NHTSA ODI #11140004
4,000 miles · Oct 1, 2018
Service Brakes
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE ON THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600), BUT WAS NOT DIAGNO…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE ON THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000.
NHTSA ODI #11132683
2 miles · Sep 26, 2018
Service BrakesCrashInjury
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE SWERVED TOWARDS THE CONTACT'S LANE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A WHITE SUBSTANCE ENTE…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE SWERVED TOWARDS THE CONTACT'S LANE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A WHITE SUBSTANCE ENTERED THE INTERIOR OF THE VEHICLE WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, UPPER AND LOWER BACK PAINS, AND SHOULDER AND NECK PAINS. MEDICAL TREATMENT WAS RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V523000 (SERVICE BRAKES, HYDRAULIC), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE DEALER (MOSS BROTHERS CHRYSLER JEEP DODGE RAM, 1100 S E ST, SAN BERNARDINO, CA 92408, (909) 884-8255) WAS NOTIFIED OF THE CRASH AND STATED THAT THEY DID NOT INSPECT COLLISION DAMAGES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH AND HAD NOT YET DIAGNOSED THE COLLISION DAMAGES. THE VEHICLE WAS TAKEN TO A SECOND DEALER (VICTORVILLE MOTORS, 14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 733-8484) FOR OVER A MONTH WHILE WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DIAGNOSE THE VEHICLE. THE MANUFACTURER RESPONDED BY EMAIL, WHICH INDICATED THAT THEY WOULD SEND A TECHNICIAN TO THE DEALER TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2. *DT UPDATED 10/19/18*JB
NHTSA ODI #11131720
115 miles · Sep 20, 2018
Service Brakes
REAR WHEEL MAKING GRINDING NOISE. BROUGHT BACK TO THE DEALER ONE DAY AFTER PURCHASE AND DEALER SERVICE DEPT SAID IT'S A KNOWN ISSUE AND THEY REPLACED ALL FOUR ROTOR SHIELDS
NHTSA ODI #11130509
12,200 miles · Aug 22, 2018
Service Brakes
I PURCHASED MY VEHICLE IN SEPT. 2017. IT HAS ABOUT 12K MILES. RECENTLY WHEN I'M REVERSING OUT OF MY DRIVEWAY THE BRAKES WILL SQUEAK PRETTY LOUD. HAPPENS ALMOST EVERYDAY. I WILL NOTE THIS DOESNT HAPPEN ON FLAT GROUND (MY DRIVEWAY IS AT A SLOPE)
NHTSA ODI #11121575
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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