NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
61 reportsClear category filter25,000 miles · Oct 25, 2019
EngineService BrakesUnknown Or Other
IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWA…
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IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWAY.
NHTSA ODI #11270977
12,200 miles · Sep 14, 2019
Service BrakesSteeringCrash
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AF…
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THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
NHTSA ODI #11255461
18,500 miles · Sep 2, 2019
Fuel/propulsion SystemPower TrainService Brakes
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS T…
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THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
NHTSA ODI #11252802
12 miles · Aug 14, 2019
EngineFuel/propulsion SystemService Brakes
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS.…
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FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
NHTSA ODI #11244069
Mileage unknown · Aug 12, 2019
Electronic Stability Control (esc)Power TrainService Brakes
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO…
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MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
NHTSA ODI #11243310
100 miles · Jun 19, 2019
Power TrainService BrakesVehicle Speed Control
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP F…
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BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
NHTSA ODI #11221245
21,831 miles · Jun 14, 2019
Electronic Stability Control (esc)Power TrainService Brakes
COMPUTER MESSAGE IN THE CAR INFORMATION SCREEN STATED SHIFTER SERVICE AS I WAS TURNING ON THE CAR. CURRENTLY THERE HASN'T BEEN A RECALL ON THIS ITEM BUT ACCORDING TO THE RESEARCH THERE NEEDS TO BE ON SET UP. EVERYTIME I ATTEMPT TO ACCELERATE THERE IS A DELAY ALSO UPON BRAKING JUST A TIP JERKS THE WHOLE VEHICLE.
NHTSA ODI #11219994
1,100 miles · Apr 23, 2019
Service Brakes
THE PARKING BREAK ENGAGES BY ITSELF WHEN PARKED
NHTSA ODI #11203105
40,000 miles · Apr 9, 2019
Service Brakes
WHILE DRIVING VEHICLE AT VARYING SPEEDS THE PARKING BRAKE AUTOMATICALLY ENGAGES BY ITSELF, SHUTTING THE VEHICLE DOWN. THIS HAS HAPPENED MULTIPLE TIMES AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WAITING FOR REPAIR.
NHTSA ODI #11195248
5,897 miles · Apr 9, 2019
EnginePower TrainService Brakes
THE VEHICLE WAS IN MOTION ON HIGHWAY 180. THE VEHICLES SERVICE ENGINE LIGHT, TRANSMISSION LIGHT, ELECTRONIC PARKING BRAKE, AND SERVICE HILL HOLDER TURNED ON. I STOPPED THE VEHICLE IN THE SHOLDER. I CHECKED THE TRANSMISSION AND ENGINE OIL AND BOTH WERE GOOD. I TRIED PUTTING THE VEHICLE ON DRIVE AND THE ELECTRONIC PARKING LIGHT CA…
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THE VEHICLE WAS IN MOTION ON HIGHWAY 180. THE VEHICLES SERVICE ENGINE LIGHT, TRANSMISSION LIGHT, ELECTRONIC PARKING BRAKE, AND SERVICE HILL HOLDER TURNED ON. I STOPPED THE VEHICLE IN THE SHOLDER. I CHECKED THE TRANSMISSION AND ENGINE OIL AND BOTH WERE GOOD. I TRIED PUTTING THE VEHICLE ON DRIVE AND THE ELECTRONIC PARKING LIGHT CAME ON AND STOPPED THE VEHICLE FROM GOING ON DRIVE. THE LIGHT STAYED ON FOR THE ELECTRONIC BRAKING SERVICE. I WAS ABLE TO TAKE IT OFF THE BRAKE STILL WITH THE SERVICE LIGHTS ON. I WAS GOING TO SHIFT IT INTO DRIVE WHEN IT MADE A STRONG POPPING AND SCREECHING SOUND ON THE TRANSMISSION WHEN PLACED ON REVERSE. I MOVED IT TO DRIVE AND IT DID THE SAMETHING. I TRIED GIVING IT GAS AND THE D FOR DRIVE WOULD JUST BLINK AND THE VEHICLE WOULD NOT MOVE. I WAITED 30 MINUTES AND TRIED MOVING IT BUT NOTHING HAPPENED. I SWITCHED THE GEAR FROM PARKING TO DRIVE HEARING THE POPPING SOUND AS I SHIFTED FROM THE P R N D. I WAS ABLE TO DRIVE IT FOR 10-15 MINUTES AND THE TRANSMISSION STARTED HEATING UP FROM 180F TO 192F. WHILE LEAVING THE VEHICLE STOPPED FOR A WHILE THE TRANSMISSION TEMP DID COOL OFF BUT I WILL HAVE IT SERVICED SINCE I AM STILL STOPPED AT THE HIGHWAY WITH MY FAMILY WHILE WRITING THIS.
NHTSA ODI #11194961
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗