NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
61 reportsClear category filterMileage unknown · Nov 16, 2021
Back Over PreventionService Brakes
Two issues to report. Both common and known to happen. Causing safety issues. The 1st. Wheel speed sensors either come loose or disconnected. This turns off AbS , dynamic steering and hill descent. Could be very dangerous is rainy or icy conditions. The 2nd. The Jeep radio unit starts to go out and then dies. Dealers know a…
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Two issues to report. Both common and known to happen. Causing safety issues. The 1st. Wheel speed sensors either come loose or disconnected. This turns off AbS , dynamic steering and hill descent. Could be very dangerous is rainy or icy conditions. The 2nd. The Jeep radio unit starts to go out and then dies. Dealers know about the issue but have no idea how to fix other than make the consumer pay for a replacement if out of warranty. When the head unit goes out, the driver looses the ability to use the rear view camera while reversing, could be potentially deadly for kids behind a vehicle. Both issues are widely known on Jeep Compass 2nd generations and above. Just like the engines consume oil, Jeep knows about the wheel speed issue and radio issue.
NHTSA ODI #11440728
Mileage unknown · Oct 18, 2021
Electrical SystemEngineService Brakes
My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everythin…
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My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everything off. Wait about a minute and disengage the brake. I can press the ignition button and the car starts back. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. This is becoming an issue and it is extremely frightening and annoying
NHTSA ODI #11437241
Mileage unknown · Sep 2, 2021
Electrical SystemService Brakes
I purchased my vehicle in 2019 and had no issues aside from having to get my oil changed much more often than expected (not just by me, but by my servicing location). Just last month I went to turn my vehicle on for work, and the vehicle seemed to be turning on, but then stalled out. It read a message of “service electronic park…
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I purchased my vehicle in 2019 and had no issues aside from having to get my oil changed much more often than expected (not just by me, but by my servicing location). Just last month I went to turn my vehicle on for work, and the vehicle seemed to be turning on, but then stalled out. It read a message of “service electronic parking brake” and “service ESC system.” My husband managed to get it to turn on the next day and we took it into the dealership, but they could not replicate the incident and said no codes appeared and the vehicle was “fine”. Less than a week later, the same issue arose yet again and I worked around some technical way to be able to turn it on. It was an off and on issue. A couple of days ago when turning on the vehicle to go to work the issue continued, but still I turned it on the way I have gotten accustomed to. As I shift gears into drive, I notice the car feeling somewhat shaky and when I head out lightly press my brakes, the brakes feel as if my emergency brake is engaged. I stop into a parking spot and turn on my emergency parking brake and then disengage it. Then I decide to see if that made a difference, well this time as I picked up speed (around 10mph) it felt as if I had a flat tire but all the tires were fine. I parked back up and took my car to the dealership the following day. On the short drive to the dealership the car felt like it was dragging heavily and the sound was a horrifying screeching sound. Once I arrived I explained everything and my car actually displayed the issue upon my arrival and was told it was odd, but yet again I have been told that they couldn’t replicate the issue. I just can’t understand how after seeing and hearing my vehicle there is nothing more that they can do to make sure there are no issues. Currently there are no recalls on my vehicle but I believe there should be further investigation into it as I am seeing many issues with the make, model and year I posses.
NHTSA ODI #11431563
Mileage unknown · Sep 2, 2021
Electrical SystemForward Collision AvoidanceService BrakesCrash
CAR WOULD NOT STOP, HAD NO CONTROL BEFORE IT HIT THE FRONT OF A HOUSE
NHTSA ODI #11431449
Mileage unknown · Jul 25, 2021
Electrical SystemService Brakes
Bought this jeep from dealer Bourne car center, easton ma. jeep electric system malfunction with brakes frequently. Brakes gets locked up and car does not start. i bought this car 5 months before, this issue has happened 3 times already. concerned with brake issue. when jeep is moving, it works well.
NHTSA ODI #11426347
57,000 miles · Apr 24, 2021
Forward Collision AvoidanceService Brakes
ON N/B I5 BETWEEN ALBANY AND SALEM OREGON, TRAVELING WITH THE CRUISE CONTROL SET AT 73MPH, THE VEHICLE BEGAN ABRUPTLY BRAKING ON IT'S OWN. IN A MATTER OF SECONDS THE VEHICLE WENT FROM 73MPH TO APPROXIMATELY 45MPH, AND HARD/FAST ENOUGH TO LOCK THE SEAT BELT. THE VEHICLE WAS THEN PULLED OFF THE HIGHWAY, TURNED BACK ON/OFF AGAIN, A…
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ON N/B I5 BETWEEN ALBANY AND SALEM OREGON, TRAVELING WITH THE CRUISE CONTROL SET AT 73MPH, THE VEHICLE BEGAN ABRUPTLY BRAKING ON IT'S OWN. IN A MATTER OF SECONDS THE VEHICLE WENT FROM 73MPH TO APPROXIMATELY 45MPH, AND HARD/FAST ENOUGH TO LOCK THE SEAT BELT. THE VEHICLE WAS THEN PULLED OFF THE HIGHWAY, TURNED BACK ON/OFF AGAIN, AND DRIVEN TO THE DESTINATION WITHOUT ISSUES. LUCKILY THE INCIDENT HAPPENED AT ABOUT 430AM AND THERE WAS NO TRAFFIC. HAD THERE BEEN TRAFFIC A COLLISION WOULD'VE BEEN IMMINENT AND UNAVOIDABLE.
NHTSA ODI #11413639
35,000 miles · Feb 24, 2021
Power TrainService Brakes
HAND BRAKE, PART # 6MF41LXH-AA, SWITCH BR 08058060, DUE TO VEHICLE DESIGN AND BEING ACCEPTABLE TO UNDERNEATH RAIN WATER, PUDDLES, SLUSSHES, BUT NO HIGH WATERS OR FLOODS, WHEN ENGAGED IN PARK WILL NOT DISENGAGE,AND NOT MOVABLE, AND MUST BE TRANSPORTED TO BE FACTORY OR DEALER REPAIRED/ REPLACEED AT A HIGH OWNER EXPENSE PLUS TH…
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HAND BRAKE, PART # 6MF41LXH-AA, SWITCH BR 08058060, DUE TO VEHICLE DESIGN AND BEING ACCEPTABLE TO UNDERNEATH RAIN WATER, PUDDLES, SLUSSHES, BUT NO HIGH WATERS OR FLOODS, WHEN ENGAGED IN PARK WILL NOT DISENGAGE,AND NOT MOVABLE, AND MUST BE TRANSPORTED TO BE FACTORY OR DEALER REPAIRED/ REPLACEED AT A HIGH OWNER EXPENSE PLUS THE INCONVIENCE OF NOT HAVING USE OF THE JEEP.
NHTSA ODI #11397772
49,000 miles · Jan 19, 2021
Electrical SystemEngineService Brakes
I STARTED MY CAR LIKE NORMAL AND REVERSED AND DROVE FORWARD DOWN STREET. I NOTICED THE CAR KEPT MAKING JOLTING MOTIONS. I CAME TO A STOP SIGN AND AS I BEGAN TO TAKE OFF AND WAS IN THE ROADWAY THE PARKING BRAKE ENGAGED AND THE BRAKE AND GAS PEDALS LOCKED UP AND THE CAR SLOWLY CAME TO A STOP. I PUT THE CAR IN PARK AND TRIED TO DIS…
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I STARTED MY CAR LIKE NORMAL AND REVERSED AND DROVE FORWARD DOWN STREET. I NOTICED THE CAR KEPT MAKING JOLTING MOTIONS. I CAME TO A STOP SIGN AND AS I BEGAN TO TAKE OFF AND WAS IN THE ROADWAY THE PARKING BRAKE ENGAGED AND THE BRAKE AND GAS PEDALS LOCKED UP AND THE CAR SLOWLY CAME TO A STOP. I PUT THE CAR IN PARK AND TRIED TO DISENGAGE THE PARKING BRAKE. IT TURNED OFF BUT THE BRAKE AND GAS PEDALS WERE STILL JAMMED. I TURNED THE CAR OFF AND LET IT SIT FOR A MINUTE AND PRESSED THE POWER BUTTON TO TRY AND RESTART THE CAR. IT STARTED MAKING A NOISE AS IF THE BATTERY WAS DEAD AND SHUT BACK OFF. I LET IT SIT FOR A BIT LONGER AND TRIED AGAIN. THIS TIME IT DID THE SAME THING BUT EVENTUALLY TURNED ON. I THEN PUT THE CAR IN DRIVE AND PROCEEDED TO PRESS ON THE GAS TO SEE IF IT WOULD MOVE FORWARD. IT DID BUT HAPPENED AGAIN AT THE NEXT INTERSECTION I HAD TO STOP AT. EVERY TIME THIS WOULD OCCUR IT WOULD NUDGE FORWARD JUST ENOUGH FOR ME TO BE IN THE INTERSECTION AND IT WOULD TAKE A COUPLE TRIES TO GET THE CAR TO RESTART IN ORDER TO MOVE. THIS PROBLEM CONTINUED AND FINALLY A LIGHT POPPED UP THAT SAID "OIL PRESSURE LOW" SO I CHECKED THE OIL AND IT WAS JUST ABOUT EMPTY. I HAD JUST HAD THE OIL THE OIL CHANGED A COUPLE WEEKS BEFORE SO THE OIL SHOULD NOT HAVE BEEN ANYWHERE NEAR EMPTY. I REPLACED THE OIL AND THE PROBLEM STOPPED. I HAVE BEEN MAKING SURE TO CHECK OIL DAILY AND REPLACE AS NEEDED BUT NOW THE CAR IS JITTERY AT TIMES.
NHTSA ODI #11388779
35,274 miles · Dec 12, 2020
EngineService BrakesSteering
MAKING A LEFT TURN TO ENTER EXPRESSWAY MY VEHICLE PARKING BRAKE CAME ON BY ITSELF STALLED VEHICLE WAS ABLE TO FINISH THE TURN AND PULLED OFF TO SIDE OF ROAD. WEEK LATER TODAY PULLED UP TO RED LIGHT PARKING BRAKE CAME ON VEHICLE STALLED TOOK A WHILE TO RESTART . I AM FEARFUL OF GETTING INTO AN ACCIDENT. TAKING TO DEALERSHIP ON TU…
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MAKING A LEFT TURN TO ENTER EXPRESSWAY MY VEHICLE PARKING BRAKE CAME ON BY ITSELF STALLED VEHICLE WAS ABLE TO FINISH THE TURN AND PULLED OFF TO SIDE OF ROAD. WEEK LATER TODAY PULLED UP TO RED LIGHT PARKING BRAKE CAME ON VEHICLE STALLED TOOK A WHILE TO RESTART . I AM FEARFUL OF GETTING INTO AN ACCIDENT. TAKING TO DEALERSHIP ON TUESDAY DEC.15 2020.
NHTSA ODI #11383142
39,000 miles · Nov 23, 2020
Service Brakes
I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD …
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I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD PROCEED THROUGH THE LIGHT. THIS HAPPENED 6-7 ADDITIONAL TIMES BEFORE I TOOK IT BACK TO THE DEALERSHIP. THE DEALORSHIP SERVICED THE CAR 1 WEEK PRIOR AND SAID NOTING WAS FOUND ON THE DIAGNOSTIC TEST. CAR HAS STOPPED, JUST QUIT WHILE DRIVING AND BRAKING SYSTEM LIGHT COMES ON. IT HAPPENS WHEN PARKED AND AT A RED LIGHT OR TRYING TO MOVE FORWARD OR WHILE DRIVING. VERY SCARY.
NHTSA ODI #11375865
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗