NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
151 reportsClear category filter1,800 miles · Sep 1, 2018
Power TrainUnknown Or Other
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO…
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UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
NHTSA ODI #11123953
1,800 miles · Aug 23, 2018
Power Train
WHEN EVER I AM MOVING OVER 65MPH IN MANUAL TRANSMISSION, THE VEHICLE AUTOMATICALLY SHIFTING GEAR FROM 9 TH TO 5TH GEAR. BECAUSE OF THAT THE VEHICLE MAKING FEARFUL SOUND AND SUDDEN RISE IN ENGINE RPM AND MAKING ME UNCOMFORTABLE DRIVING ON FREEWAYS, BECAUSE OF SUDDEN DOWNGRADING GEAR FROM 9 TO 5 THAT IS KIND OF UNEXPECTED AND UNCO…
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WHEN EVER I AM MOVING OVER 65MPH IN MANUAL TRANSMISSION, THE VEHICLE AUTOMATICALLY SHIFTING GEAR FROM 9 TH TO 5TH GEAR. BECAUSE OF THAT THE VEHICLE MAKING FEARFUL SOUND AND SUDDEN RISE IN ENGINE RPM AND MAKING ME UNCOMFORTABLE DRIVING ON FREEWAYS, BECAUSE OF SUDDEN DOWNGRADING GEAR FROM 9 TO 5 THAT IS KIND OF UNEXPECTED AND UNCONTROLLABLE. I PURCHASED THE CAR VERY RECENTLY AND IT IS NOT MORE THAN 2 MONTHS AND LESSTHAN 3000 MILES SO FAR.
NHTSA ODI #11121994
31,081 miles · Aug 20, 2018
Power Train
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE "GEAR SHIFT" MESSAGE DISPLAYED. SHORTLY AFTERWARDS, THE VEHICLE VIOLENTLY JOLTED FORWARD AND THEN DROPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN T…
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TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE "GEAR SHIFT" MESSAGE DISPLAYED. SHORTLY AFTERWARDS, THE VEHICLE VIOLENTLY JOLTED FORWARD AND THEN DROPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS CHRYSLER DODGE JEEP RAM (17280 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 513-0002), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,081.
NHTSA ODI #11121125
600 miles · Aug 19, 2018
EnginePower Train
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SEN…
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ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
NHTSA ODI #11120914
5,000 miles · Jul 22, 2018
Power TrainVehicle Speed Control
I WAS STOPPING AT A STOP SIGN. I WENT TO GIVE THE CAR GAS AND IT SPIT AND SPUTTERED. CARS IN THE NORTHBOUND LANE HAD TO TAKE THE GRAVEL OR THEY WOULD HAVE HIT ME. I TOUCHED THE GAS AND THEN THE GAS PEDAL STUCK. IT WAS 55MPH HWY AND I WAS ALREADY AT 65MPH. I WAS GOING TO RUN INTO THE TRAFFIC OR TAKE THE DITCH. I TRIED SHIFTING IN…
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I WAS STOPPING AT A STOP SIGN. I WENT TO GIVE THE CAR GAS AND IT SPIT AND SPUTTERED. CARS IN THE NORTHBOUND LANE HAD TO TAKE THE GRAVEL OR THEY WOULD HAVE HIT ME. I TOUCHED THE GAS AND THEN THE GAS PEDAL STUCK. IT WAS 55MPH HWY AND I WAS ALREADY AT 65MPH. I WAS GOING TO RUN INTO THE TRAFFIC OR TAKE THE DITCH. I TRIED SHIFTING INTO NEUTRAL AND IT WOULD NOT. I HIT THE GRAVEL AND PUT ON THE BRAKES. I FINALLY BROUGHT CAR TO A STOP. PUT CAR IN PARK AND TRIED TO SHUT CAR OFF. IT WOULD NOT.WENT TO TAKE FOOT OFF BRAKE AND THE RPM'S NEEDLE WAS BURIED. THE ENGINE WAS RACING. I PUSHED BOTH THE BRAKE AND GAS PEDAL SEVERAL TIMES AND THE CAR FINALLY SHUT DOWN. THERE WERE LIGHTS ON THE DASH ON AN A! AND THE CHECK ENGINE LIGHT. MY SON IN LAW CAME TO PICK ME UP CAUSE CAR HAD TO BE TOWED. WE LOOKED AT GAS PEDAL AND BRAKE. NOTHING SEEMED WRONG. I HAD IT TOWED TO THE DEALER 78 MILES AWAY. ABSOLUTELY HORRIBLE EXPERIENCE. *TT *TR
NHTSA ODI #11112920
6,416 miles · Jul 2, 2018
Electrical SystemEnginePower Train
RADIO (DISPLAY) KEEPS SHUTTING OFF AND TAKES MINUTES TO RECONNECT, BROUGHT INTO DEALERSHIP SAY THEY CANT FIND ANYTHING WRONG WITH IT IT. HAS DONE IT 2 MORE TIMES SINCE THEN. HERE A LOUD NOISE WHEN RUNNING BETWEEN 35PMH-45MPH, BROUGHT INTO DEALERSHIP AND THEY SAID NOISE IS COMING FROM DRIVETRAIN, FOUND STARCASE FOR EXACT COND…
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RADIO (DISPLAY) KEEPS SHUTTING OFF AND TAKES MINUTES TO RECONNECT, BROUGHT INTO DEALERSHIP SAY THEY CANT FIND ANYTHING WRONG WITH IT IT. HAS DONE IT 2 MORE TIMES SINCE THEN. HERE A LOUD NOISE WHEN RUNNING BETWEEN 35PMH-45MPH, BROUGHT INTO DEALERSHIP AND THEY SAID NOISE IS COMING FROM DRIVETRAIN, FOUND STARCASE FOR EXACT CONDITIONS AND ENGINEERING IS WORKING ON A SOULTION, NO DTC'S. WAS SENT ON MY WAY. WE JUST PURCHASED VEHICLE IN MARCH OF 2018. NOT A HAPPY CUSTOMER!
NHTSA ODI #11105150
1,641 miles · Apr 30, 2018
Electronic Stability Control (esc)EnginePower Train
I WAS DRIVING ON A COUNTY ROAD AND THE MESSAGE "SERVICE HILL ASSIST" CAME ON THE SCREEN. I KEPT DRIVING AND THE MESSAGES "SERVICE ESC" AND "SERVICE ENGINE SOON" CAME ON THE SCREEN. THE POWER STEERING WENT OUT, THE SCREEN FOR THE RADIO KEPT FLASHING ON AND OFF, AND I COULD NOT TURN THE ENGINE OFF WITH THE PUSH BUTTON IGNITION. TH…
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I WAS DRIVING ON A COUNTY ROAD AND THE MESSAGE "SERVICE HILL ASSIST" CAME ON THE SCREEN. I KEPT DRIVING AND THE MESSAGES "SERVICE ESC" AND "SERVICE ENGINE SOON" CAME ON THE SCREEN. THE POWER STEERING WENT OUT, THE SCREEN FOR THE RADIO KEPT FLASHING ON AND OFF, AND I COULD NOT TURN THE ENGINE OFF WITH THE PUSH BUTTON IGNITION. THIS HAPPENED TWO MORE TIMES AS I WAS TRYING TO TURN THE CAR OFF AND ON, AND I EVENTUALLY GOT THE VEHICLE HOME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH IMMEDIATELY BY JEEP.
NHTSA ODI #11090952
Mileage unknown · Mar 19, 2018
Electrical SystemElectronic Stability Control (esc)Power Train
ALL 24 WARNING LIGHTS CAME ON AND THE VEHICLE CAME TO A COMPLETE STOP ON 3-4 OCCASIONS . TOWED TO DEALER ON 3 SEPARATE TRIPS. DEALER HAS NOT OFFERED ANOTHER CAR YET. I WAS DRIVING AND THE WARNING LIGHTS CAME ON AND THE CAR STOPPED AND I COULD NOT GET IT STARTED BACK , SO I HAD IT TOWED.
NHTSA ODI #11080202
2,100 miles · Mar 7, 2018
Power Train
WHILE DRIVING BETWEEN 30-50MPH IN INCLEMENT WEATHER THE 4 WHEEL DRIVE SYSTEM ATTEMPTS TO ENGAGE THE REAR AXLE FOR ADDITIONAL TRACTION. WHEN THIS OCCURS THERE IS A INTERMITTENT BANGING NOISE THAT EMITS FROM THE BOTTOM OF THE VEHICLE AND A BAD VIBRATION THROUGHOUT THE VEHICLE. THE DEALER DIAGNOSED THIS AS A "OVER MODULATION" OF TH…
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WHILE DRIVING BETWEEN 30-50MPH IN INCLEMENT WEATHER THE 4 WHEEL DRIVE SYSTEM ATTEMPTS TO ENGAGE THE REAR AXLE FOR ADDITIONAL TRACTION. WHEN THIS OCCURS THERE IS A INTERMITTENT BANGING NOISE THAT EMITS FROM THE BOTTOM OF THE VEHICLE AND A BAD VIBRATION THROUGHOUT THE VEHICLE. THE DEALER DIAGNOSED THIS AS A "OVER MODULATION" OF THE REAR AXLE WHICH CAUSES A BINDING OF THE DRIVESHAFT. THE SOUND WAS EXPLAINED AS THE DRIVESHAFT IS FLEXING IN THE CARRIER BEARING AND STRIKING THE EXHAUST WHEN THIS BINDING OCCURS WHICH HAS CAUSED MARKS TO APPEAR ON THE EXHAUST AND DRIVE SHAFT.. ACCORDING TO THE DEALER THIS WAS A 4 WHEEL DRIVE MODULE ISSUE AND THERE WAS NO KNOWN TIME WHEN A REPAIR WOULD BE AVAILABLE HOWEVER THE VEHICLE WAS SAFE TO DRIVE. 3 DAYS AFTER THE DIAGNOSES WHICH WAS THE SECOND TRIP TO THE DEALER FOR THE ISSUE THE REAR WHEELS LOCKED UP WHILE DRIVING CAUSING THE VEHICLE TO SKID OUT OF CONTROL. THIS OCCURRED WHILE GOING AROUND A TURN AT APPROXIMATELY 40MPH ON A WET 2 LANE HIGHWAY WITH NEITHER THE BRAKE OR ACCELERATOR APPLIED AT THE TIME. I FEAR THAT THE ISSUE CAUSES A SAFETY HAZARD TO ANYONE DRIVING THE VEHICLE WITH THE POTENTIAL FOR THE REAR WHEELS TO LOCK UP AT ANY TIME. THE DEALER HAS REPORTED TO ME THAT A SECOND VEHICLE OF THE SAME MAKE AND MODEL HAS HAD THE SAME ISSUE DAYS AFTER MINE OCCURRED. *TT *TR
NHTSA ODI #11076772
Mileage unknown · Jan 28, 2018
Power TrainUnknown Or Other
IT MAKES A HUMMING NOISE AND IT SOUNDS LIKE WHEN YOU ARE SLOWING DOWN IT'S ALMOST LIKE IT'S SHIFTING DOWN. BEEN DOING SINCE I PICKED IT UP FROM THE DEALER ON 01/19/2018. I HAVE HAD IT AT THE DEALERSHIP THEY SAY THE NOISE IS NORMAL . I DISAGREE. I HAVE HAD A SYMBOL TWICE COME UP THAT LOOKS LIKE THIS (A)! . MY MAIN CONCERN IS THAT…
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IT MAKES A HUMMING NOISE AND IT SOUNDS LIKE WHEN YOU ARE SLOWING DOWN IT'S ALMOST LIKE IT'S SHIFTING DOWN. BEEN DOING SINCE I PICKED IT UP FROM THE DEALER ON 01/19/2018. I HAVE HAD IT AT THE DEALERSHIP THEY SAY THE NOISE IS NORMAL . I DISAGREE. I HAVE HAD A SYMBOL TWICE COME UP THAT LOOKS LIKE THIS (A)! . MY MAIN CONCERN IS THAT HUMMING NOISE AND WHERE IS IT COMING FROM SHOULD I BE CONCERNED WITH THE TRANSMISSION? IT HAPPENS AROUND 25 AND HIGHER SPEED.
NHTSA ODI #11065534
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗