NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
151 reportsClear category filter100 miles · Jun 19, 2019
Power TrainService BrakesVehicle Speed Control
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP F…
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BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
NHTSA ODI #11221245
4,000 miles · Jun 18, 2019
EnginePower TrainSteering
THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "L…
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THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "LOW OIL" LEVELS HOWEVER CAR IS ONLY 7 MONTHS OLD AND JUST 4K MILES. HE RECOMMENDED I CHANGE THE OIL EVERY 750 MILES! 750! A STANDARD CAR IS EVERY 5,000 MILES. THE FACT THAT MY OIL CHANGE COULD BE THE DETERMINING FACTOR BETWEEN MY ENGINE TURNING OFF MID DRIVE AND GETTING IN AN ACCIDENT IS ABSURD. WHILE RESEARCHING THERE ARE HUNDREDS OF SIMILAR CASES WITH THE SAME CAR. PEOPLE HAVE GOTTEN IN ACCIDENTS DUE TO THE CAR STALLING ON HIGHWAYS AND INTERSECTIONS. NOT SAFE TO DRIVE. DO NOT RECOMMEND. LEGITIMATELY SCARED TO DRIVE. SHOULD NOT BE ALLOWED ON THE ROAD!
NHTSA ODI #11221045
21,831 miles · Jun 14, 2019
Electronic Stability Control (esc)Power TrainService Brakes
COMPUTER MESSAGE IN THE CAR INFORMATION SCREEN STATED SHIFTER SERVICE AS I WAS TURNING ON THE CAR. CURRENTLY THERE HASN'T BEEN A RECALL ON THIS ITEM BUT ACCORDING TO THE RESEARCH THERE NEEDS TO BE ON SET UP. EVERYTIME I ATTEMPT TO ACCELERATE THERE IS A DELAY ALSO UPON BRAKING JUST A TIP JERKS THE WHOLE VEHICLE.
NHTSA ODI #11219994
4,700 miles · Jun 10, 2019
EnginePower Train
BOUGHT BRAND NEW. WITH 4700 MILES PUT ON IT, IT HAD LOST OIL AND STALLED SEVERAL TIMES. MY WIFE WAS DRIVING. WE TOOK IT STRAIGHT TO THE DEALERSHIP WHERE WE BOUGHT IT. COME TO FIND OUT, IT BURNS OIL AT AN ACCELERATED RATE. MANY VEHICLES WITH THIS MOTOR, 2.4L MULTIAIR, ARE HAVING THIS PROBLEM. ENGINES ARE HAVING TO BE REPLACE…
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BOUGHT BRAND NEW. WITH 4700 MILES PUT ON IT, IT HAD LOST OIL AND STALLED SEVERAL TIMES. MY WIFE WAS DRIVING. WE TOOK IT STRAIGHT TO THE DEALERSHIP WHERE WE BOUGHT IT. COME TO FIND OUT, IT BURNS OIL AT AN ACCELERATED RATE. MANY VEHICLES WITH THIS MOTOR, 2.4L MULTIAIR, ARE HAVING THIS PROBLEM. ENGINES ARE HAVING TO BE REPLACED, WHEN THEY ARE STILL NEW. WHEN RUNNING LOW ON OIL, THE VEHICLE SUDDENLY SHUTS DOWN WITH NO WARNING, LIGHTS, INDICATING ITS OUT OF OIL AND THAT COULD BE VERY DANGEROUS. IF ON A HIGHWAY OR WHEREVER THERE IS HEAVY TRAFFIC. DEFINITELY SEE A BAD ACCIDENT HAPPENING. A NEW CAR SHOULD NOT BE BURNING OIL AT AN EXCESSIVE RATE. PLEASE LOOK INTO THIS.JEEP/FCA SEEM LIKE NOTHING IS BEING DONE ABOUT THIS. I CALLED JEEP RIGHT BEFORE WRITING THIS, AND THE CUSTOMER SERVICE REP HASN'T HEARD ABOUT IT. THE DEALERSHIP WHERE I GOT IT HAS REPLACED 15 OF THESE MOTORS ALREADY. THANKYOU
NHTSA ODI #11218961
Mileage unknown · Jun 7, 2019
Power Train
MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.
NHTSA ODI #11218461
9,500 miles · May 1, 2019
Electrical SystemPower Train
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I…
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I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
NHTSA ODI #11205015
24,000 miles · Apr 27, 2019
Electronic Stability Control (esc)EnginePower Train
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENE…
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WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
NHTSA ODI #11204130
5,897 miles · Apr 9, 2019
EnginePower TrainService Brakes
THE VEHICLE WAS IN MOTION ON HIGHWAY 180. THE VEHICLES SERVICE ENGINE LIGHT, TRANSMISSION LIGHT, ELECTRONIC PARKING BRAKE, AND SERVICE HILL HOLDER TURNED ON. I STOPPED THE VEHICLE IN THE SHOLDER. I CHECKED THE TRANSMISSION AND ENGINE OIL AND BOTH WERE GOOD. I TRIED PUTTING THE VEHICLE ON DRIVE AND THE ELECTRONIC PARKING LIGHT CA…
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THE VEHICLE WAS IN MOTION ON HIGHWAY 180. THE VEHICLES SERVICE ENGINE LIGHT, TRANSMISSION LIGHT, ELECTRONIC PARKING BRAKE, AND SERVICE HILL HOLDER TURNED ON. I STOPPED THE VEHICLE IN THE SHOLDER. I CHECKED THE TRANSMISSION AND ENGINE OIL AND BOTH WERE GOOD. I TRIED PUTTING THE VEHICLE ON DRIVE AND THE ELECTRONIC PARKING LIGHT CAME ON AND STOPPED THE VEHICLE FROM GOING ON DRIVE. THE LIGHT STAYED ON FOR THE ELECTRONIC BRAKING SERVICE. I WAS ABLE TO TAKE IT OFF THE BRAKE STILL WITH THE SERVICE LIGHTS ON. I WAS GOING TO SHIFT IT INTO DRIVE WHEN IT MADE A STRONG POPPING AND SCREECHING SOUND ON THE TRANSMISSION WHEN PLACED ON REVERSE. I MOVED IT TO DRIVE AND IT DID THE SAMETHING. I TRIED GIVING IT GAS AND THE D FOR DRIVE WOULD JUST BLINK AND THE VEHICLE WOULD NOT MOVE. I WAITED 30 MINUTES AND TRIED MOVING IT BUT NOTHING HAPPENED. I SWITCHED THE GEAR FROM PARKING TO DRIVE HEARING THE POPPING SOUND AS I SHIFTED FROM THE P R N D. I WAS ABLE TO DRIVE IT FOR 10-15 MINUTES AND THE TRANSMISSION STARTED HEATING UP FROM 180F TO 192F. WHILE LEAVING THE VEHICLE STOPPED FOR A WHILE THE TRANSMISSION TEMP DID COOL OFF BUT I WILL HAVE IT SERVICED SINCE I AM STILL STOPPED AT THE HIGHWAY WITH MY FAMILY WHILE WRITING THIS.
NHTSA ODI #11194961
10,000 miles · Mar 3, 2019
Electrical SystemPower Train
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
NHTSA ODI #11183774
2,955 miles · Mar 2, 2019
Electrical SystemPower TrainVehicle Speed Control
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED A…
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THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
NHTSA ODI #11183609
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗