2018 Jeep Compass

The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle started to experience several failures. The contact stated that while driving at various speeds, the coolant temperature gauge rose, and the vehicle experienced reduced power or stalled. The check engine warning light and two other unknown warning lights were illuminated. The contact was unable to pull over to the side of the road. The contact stated that the vehicle failed to restart at first attempt on some occasions. The contact stated that the failure had also occurred while at a complete stop at the stoplight. The contact stated that the failure nearly caused other vehicles to crash into the vehicle on several occasions. The vehicle was taken to the dealer, where coolant hoses and tubes were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The driver was able to restart the vehicle after several minutes. The vehicle was taken to the dealer, where an oil consumption test was performed, and the vehicle passed the oil consumption test. Additionally, the contact stated that the vehicle was currently experiencing excessive oil consumption and required 2 quarts of oil after driving 5,000 miles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,000.

The contact owns a 2018 Jeep Compass. The contact stated while driving at approximately 35 MPH, the vehicle was losing motive power. The contact stated the message that "Engine Overheating" was displayed with an audible chime coming from the vehicle. The vehicle stalled and the contact pulled off the roadway. The contact stated that after several attempts the vehicle restarted with the same message displayed on the instrument panel. The contact had taken the vehicle to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like two previous failures where the engine was replaced. The contact stated that the engine replacements were covered under Technical Service Bulletin Number: 09-003-23 (Engine and Engine Cooling). The contact informed the dealer about the TSB and was informed by the dealer responded that the engine could be replaced but the contact had to pay out-of-pocket. The manufacturer had been attempted to be contacted but there was no response. The failure mileage was approximately 84,000.

The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was merging onto the highway at approximately 45 MPH, the vehicle stalled. The contact stated that his wife stopped depressing the accelerator pedal and the vehicle restarted. The contact stated no warning light was illuminated. The contact's wife was able to safely exit the highway however, the vehicle would not accelerate properly and exceeded 30 MPH. The contact's wife drove to an auto parts store and added two quarts of oil to the engine. The vehicle began to operate correctly. The contact drove the vehicle to a dealer where the vehicle was diagnosed but no failure was found. The vehicle was not repaired and the contact's wife continued to use the vehicle. The failure recurred while the contact's wife was driving approximately 30 MPH. The vehicle stalled and the contact's wife was rear-ended. There was minimal damage to the rear bumper. There were no injuries sustained. The vehicle was returned to the same dealer and an oil consumption test was performed and it was determined that the oil consumption was normal. The vehicle was not repaired. The contact stated that the vehicle was still consuming oil. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.

On 12/21/21 at 6:30AM my vechicle stalled out making a right hand turn off on Trap Shooters Road onto Bay Road Magnolia DE. On 12/22/21 at 3:30PM my vechicle stalled out making a right hand turn off of Walker Road on to Salsbury Road in Dover DE. I took the car to jiffy lube on the way home from work and the car was over two quarts low on oil with 2K more before oil change is due. This was the fourth time the car ran out of oil inbetween oil changes. It uses over one quart per 1K miles

The contact owns a 2018 Jeep Compass. The contact stated while approaching his driveway, when turning off the headlight and the ignition, he noticed the “Lights On’ message was illuminated however, the lights were off. The contact also stated on another occasion, while making a right turn, the vehicle seized. The contact stated while restarting the vehicle, the low oil pressure warning light was illuminated. The contact stated he continued to experience the failure while driving to his residence. The contact took the vehicle to a local dealer, where he had an oil change performed but did not have the vehicle diagnosed. The mechanic was not informed about the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) and 17V740000 (Electrical System) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.