2018 Jeep Compass

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS IN TRAFFIC, IT STALLED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (847) 481-8411) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS BURNING OIL AND NEEDED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO EASTCHESTER CHRYSLER JEEP DODGE RAM (718-547-5500, LOCATED AT 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. A LOANER VEHICLE WAS NOT PROVIDED. THE CONTACT WAS INFORMED TO GET A RENTAL VEHICLE FOR TWO DAYS AND THE DEALER WOULD REIMBURSE HIM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, WHILE THE CONTACT'S DAUGHTER WAS AT A STOP LIGHT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE WAS SEATED IN THE FRONT PASSENGER SEAT AND STRUCK HER HEAD ON THE DASHBOARD. THE SEAT BELT DID NOT RESTRAIN HER PROPERLY AND SHE SUSTAINED A CONCUSSION. THE DRIVER SUSTAINED A BACK INJURY. THE DRIVER AND PASSENGER WERE TAKEN TO THE EMERGENCY CENTER FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT SOMEONE TO INVESTIGATE. THE INVESTIGATOR STATED THAT THE SEAT BELT PERFORMED AS EXPECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

TOOK OWNERSHIP OF VEHICLE IN AUG 2018. AT 6000 MILES IT RANDOMLY STALLED. RETURNED CAR TO DEALERSHIP AND WAS INFORMED THERE WAS NO OIL SO THEY TOPPED OFF AND ASKED ME TO RETURN FOR AN OIL CONSUMPTION TEST IN 1000 MILES. UPON RETURNING IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED WHICH WAS AT 9000 MILES. AT 14000 MILES THE SAME ISSUE BEGINS TO HAPPEN AGAIN AND CAR STALLED SEVERAL TIMES, ONCE BACKING OUT OF DRIVEWAY, THE OTHER AT AN INTERSECTION. I HAD THE CAR TOWED TO DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG WITH VEHICLE. AWAITING RETURN AND REIMBURSEMENT FOR RENTAL VEHICLE AND ANY COMPENSATION FROM JEEP. *DT*DT*JB

SAME ISSUE 2X NOW AND FEEL MY LIFE AND OTHERS ARE JEOPARDIZED. WHILE DRIVING ON A HIGHWAY COMING TO A RED LIGHT SLOWING DOWN FOR THE LIGHT TO THEN TURN GREEN WHILE PUSHING THE GAS THE CAR STALLED, SHUT DOWN AND EMERGENCY BRAKE TURNED ON, NOTHING WOULD WORK. I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO EVEN MOVE THE CAR OFF THE LANE OF THE HIGHWAY AND WAS NEARLY IN A CAR ACCIDENT. THE FIRST INCIDENT THE VEHICLE WAS TAKEN IN FOR SERVICE AND WAS TOLD I NEEDED AN OIL CHANGE. I SAID SO WHILE I'M DRIVING, GETTING ON A HIGHWAY 1.5 MINUTES AFTER LEAVING MY HOME MY CAR WILL JUST SHUT DOWN? THE ANSWER WAS YES! UNACCEPTABLE!! HOW ABOUT THE CAR NOT TURNING ON DUE TO LOW OIL OR THINGS OF SUCH INSTEAD OF THE CAR TURNING ON AND ALLOWING YOU TO DRIVE ENOUGH TO GET UP TO 50 MPH THEN JUST SHUTTING DOWN. AGAIN TODAY AND CAR IS BEING TOWED TO DEALER. I HAVE UCONNECT AND RECEIVE EMAILS OF MY CAR DIAGNOSTICS. ONLY 3 DAYS AGO IT SENT A "SUGGESTED" OIL CHANGE. UNDERSTAND THAT UCONNECT HAS AN "IMMEDIATE ACTION NEEDED" ALERT. IF THE CAR SHUTS DOWN I WOULD ASSUME THIS SHOULD BE AN IMMEDIATE ACTION NOT A SUGGESTION. THERE IS NO OIL INDICATOR ON MY DASHBOARD. THIS IS A HUGE SAFETY ISSUE AND CONCERN AND MUST BE IMMEDIATELY. I WILL BE REACHING OUT TO ANY AND ALL NEWS STATIONS THAT WILL HEAR MY STORY AND READ THE HUNDREDS REPORTED IF LEGITIMATE ACTION IS NOT TAKEN SPECIFIC TO THIS LIFE SAFTEY ISSUE! I WAS IN A CAR ACCIDENT IN 2017 AND AN AIRBAG BLEW MY LEFT EYE APART AND HAS LEFT ME BLINDED IN ONE EYE. I PURCHASED THIS VEHICLE TO MAKE ME FEEL SAFE DUE TO THE BLIND SPOT ALERT FUNCTION. I NOW HAVE TO BE CONCERNED THAT I MAY JEOPARDIZED THE SAFETY OF MYSELF AND OTHERS OVER AN OIL CHANGE?! I HOPE THIS REACHES THE RIGHT SOURCE AND I HOPE THEY READ THE HUNDREDS OF OTHER REPORTS THAT ARE EXACTLY THE SAME OR JEEP WILL BE ON THE NEWS AND ALL THOSE THAT TURNED A CHEEK. *DT *DT CONSUMER STATED HER FIANC STOPPED AT THE DEALERSHIP THIS MORNING AND AGAIN THEY ARE STATING THIS HAPPENS WHEN THE OIL IS LOW.*JB

IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWAY.

WHILE DRIVING MY CAR AND MAKING A TURN ON A BUSY INTERSECTION IN CHICAGO MY CAR COMPLETELY SHUT OFF. IT APPEARS TO BE ON, BUT I CANNOT ACCELERATE. I TURN THE CAR OFF, THERE'S A STALL BEFORE MY CAR COMPLETELY RESTARTS. NO LIGHTS HAVE COME ON AT ALL. WHEN THE CAR FINALLY COMES BACK ON, THE EMERGENCY BRAKE IS ACTIVATED AND IT TAKES SOME TIME TO GET IT TO TURN OFF. I AM NOT DUE FOR AN OIL CHANGE FOR AT LEAST ANOTHER 2K MILES.

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE ENGINE SHUT OFF AND THE EMERGENCY BRAKE ACTIVATED WHILE IN TRAFFIC. ALSO, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN HOME. THE VEHICLE WAS TAKEN TO BEDARD BROS. CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH WAS COMMON WITH THE 2.5 L FIAT ENGINES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

WHEN DRIVING, THE VEHICLE WILL SUDDENLY STOP, CHECK ENGINE, CHECK TRANSMISSION, SERVICE ENGINE SOON ALL LIGHT UP AND THE CAR WILL NOT RESTART. THE VEHICLE HAS HAD AN OIL AND FILTER CHANGE AT 5,000 MILES. THE ERROR CODES ARE: P3506 AND P2AF5: CYLINDER MISFIRE FAULT DETECTED, THROTTLE POSITION SENSOR, SENSOR REFERENCE VOLATAGE CIRCUIT LOW, CRANKSHAFT POSITION SENSOR, ENGINE OIL PRESSURE SENSOR, ACCELERATOR PEDAL POSITION SENSOR CIRCUIT 1 LOW. THE VEHICLE IS 16 MONTHS OLD AND HAS 7,000 MILES. THIS HAS HAPPENED AT LEAST 7 TIMES, THE LAST 3 YESTERDAY. ALL CITY DRIVING, ONCE IN THE DRIVEWAY. SOMETIMES VEHICLE WON'T TURN OFF, BUT YOU CANNOT MOVE FORWARD. IF YOU WAIT ABOUT 5-10 MINUTES, ALL RETURNS TO NORMAL UNTIL THE NEXT EVENT. MAYBE IN A WEEK, MAYBE IN 5 MINUTES.