NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
25 reportsClear category filter9,000 miles · Nov 14, 2019
Electronic Stability Control (esc)EnginePower Train
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, T…
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ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
NHTSA ODI #11280182
6,000 miles · Nov 5, 2019
Electronic Stability Control (esc)EnginePower Train
CAR HAS SHUT OFF WHILE DRIVING ABOUT 12 TIMES THE PAST 2 YEARS. I NOTICED STARTED AFTER 6K. MY OIL IS PERFECTLY FINE AND I KEEP UP WITH ALL THE OIL CHANGES ESPECIALLY SINCE IT IS A LEASE AND IS FREE WITH WHO I LEASE IT THROUGH, ITS VERY DANGEROUS AND I HAVE 4 CHILDREN!!!!! ALSO SOUNDS A HARD KNOCKING SOUNDS WHILE ACCELERATING AS…
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CAR HAS SHUT OFF WHILE DRIVING ABOUT 12 TIMES THE PAST 2 YEARS. I NOTICED STARTED AFTER 6K. MY OIL IS PERFECTLY FINE AND I KEEP UP WITH ALL THE OIL CHANGES ESPECIALLY SINCE IT IS A LEASE AND IS FREE WITH WHO I LEASE IT THROUGH, ITS VERY DANGEROUS AND I HAVE 4 CHILDREN!!!!! ALSO SOUNDS A HARD KNOCKING SOUNDS WHILE ACCELERATING AS IT SHIFTS INTO ANOTHER GEAR AND JERKING OF THE ENTIRE CAR FORWARD WHEN THIS HAPPENS I HAD TO IMMEDIATELY SLAM ON MY BRAKES AS IT ALMOST CAUSED HUGE ACCIDENT AND NOT TO MENTION SHAKES ME AND MY CHILDREN UP EVERY TIME THIS HAPPENS. WHY AREN'T THERE ANY RECALLS ON THIS IF THERE ARE SOOOO MANY COMPLAINTS?*DT CONSUMER STATED I HAVE TO TAKE IT BACK IN ANOTHER 1K SO I WILL PROVIDE FOLLOW UP. HE SAID I'M BURNING A LITTLE MORE THAN NORMAL SO THAT'S WHY THE NEXT 1K I HAVE TO GO BACK THIS IS THE OTHER ISSUE THEY ARE SAYING IS NORMAL. 27766 5:18 PM JERK FEELING AS CHANGING GEARS 11/6/19 611 RD 27792 9:36 PM JERK FEELING 11/6/19 HULMEVILLE RD 27807 11:19 PM 11/6 REALLY BAD THUMP/JERK 611 AD AS I WAS PASSING A VEHICLE BETWEEN LANES 11/7 8:45 AM STARTED IT WITH THE REMOTE STARTER GOT IN VEHICLE PUSHED BUTTON CAR WOULDN'T START SAT IN IDLE FOR 3 MIN HAD TO KEEP PUSHING TO START. 11/18 2:28 PM 28329 TURNING ONTO MAIN ROAD SWITCHING LANES THUMB/KNOCKING /JERKING 10 MPH COUNTY LINE RD 11/19 9:07 AM 28352 GIBRALTRAR RD THUMP/JERKING DRIVING STRAIGHT AS I ACCELERATE 11/19 6:03 PM 28371 THINK WHILE GOING UP ON LINEKILN PK 11/21 6:25 28440 OUT OF PARKING LOT 3 MPH JERKING THUMPING AS CHANGING GEARS 11/30 9:47 28843 40 MPH JERKING THUMP OF CAR HILL TOWN PIKE I'M HAVING MAJOR ISSUES WITH THIS CAR YOU CAN SEE THIS IS ONLY ONE MONTH. *JB
NHTSA ODI #11278231
40,000 miles · Nov 1, 2019
Electrical SystemElectronic Stability Control (esc)Power Train
I HAVE BEEN TO PAPAS NOW 5 TIMES FOR THE SAME TWO PROBLEMS MY START STOP KEEPS STALLING WHEN TRYING TO TURN ON 3 TIMES NOW AND HAS HAD THE CHECK START STOP SYSTEM LIGHT COME ON 3 TIMES NOW. ALSO MY PART OF MY POWERTRAIN WAS BROKEN AND MY STRUT BROKE.
NHTSA ODI #11277514
21,039 miles · Oct 21, 2019
Electrical SystemElectronic Stability Control (esc)Engine
I LEASE MY 2018 JEEP COMPASS. ON FOUR OCCASIONS THE CAR HAS STALLED AND NOT BEEN ABLE TO OPERATE. TWO OF THE STALLING HAS BEEN IN TRAFFIC WHILE THE CAR WAS IN MOTION (HIGHWAY AND INTERSECTION). EVERYTIME I TAKE THE CAR IN FOR SERVICE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM. IT DID STALL AGAIN AT THE DEALERSHIP SO I LEFT IT AG…
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I LEASE MY 2018 JEEP COMPASS. ON FOUR OCCASIONS THE CAR HAS STALLED AND NOT BEEN ABLE TO OPERATE. TWO OF THE STALLING HAS BEEN IN TRAFFIC WHILE THE CAR WAS IN MOTION (HIGHWAY AND INTERSECTION). EVERYTIME I TAKE THE CAR IN FOR SERVICE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM. IT DID STALL AGAIN AT THE DEALERSHIP SO I LEFT IT AGAIN. ON ALL THE OCCASIONS DEALER HAD A LOOK THEY SAID IT WAS A PART THAT NEEDED TO BE REPAIRED, THEN A SOFTWARE UPDATE. THEN SAYING THEY LEFT TOO MUCH CLEANER. JUST LAST WEEK I PICKED UP MY CAR FROM DEALERSHIP WITH A FULL TANK. I DROVE 100 MILES MILES AND THE FUEL INDICATOR DID NOT MOVE AT ALL. I KNOW WHEN I HAVE A FULL TANK OF GAS I HAVE A TOTAL RANGE OF 326 MILES. THEN THE TOTAL RANGE NUMBER KEPT FLUCTUATING. AT ONE POINT IT SAID I HAD 328 MILES LEFT THEN WENT DOWN TO 200 THEN BACK UP TO 300 ALL WITHIN 6 MILES OF DRIVING WITH A 3/4 TANK FULL. THEREFORE IT WASN'T ACCURATE. I TOOK THE CAR BACK IN AND DEALERSHIP SAID IT WAS DUE TO A SOFTWARE UPDATE BUT I JUST HAD A SOFTWARE UPDATE LAST WEEK. AT THIS POINT I DON'T FEEL SAFE DRIVING THIS CAR AND I FEAR FOR MY SAFETY AND AM SCARED FOR THE NEXT TIME MY CAR DECIDES TO STOP WHILE DRIVING. IT IS UNSAFE AND A HAZARD TO MYSELF AND OTHERS.
NHTSA ODI #11270012
Mileage unknown · Aug 12, 2019
Electronic Stability Control (esc)Power TrainService Brakes
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO…
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MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
NHTSA ODI #11243310
10,200 miles · Jun 18, 2019
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN…
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WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.
NHTSA ODI #11221033
21,831 miles · Jun 14, 2019
Electronic Stability Control (esc)Power TrainService Brakes
COMPUTER MESSAGE IN THE CAR INFORMATION SCREEN STATED SHIFTER SERVICE AS I WAS TURNING ON THE CAR. CURRENTLY THERE HASN'T BEEN A RECALL ON THIS ITEM BUT ACCORDING TO THE RESEARCH THERE NEEDS TO BE ON SET UP. EVERYTIME I ATTEMPT TO ACCELERATE THERE IS A DELAY ALSO UPON BRAKING JUST A TIP JERKS THE WHOLE VEHICLE.
NHTSA ODI #11219994
30,000 miles · Jun 5, 2019
Electronic Stability Control (esc)Engine
ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T H…
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ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.
NHTSA ODI #11218170
3,650 miles · May 3, 2019
Electrical SystemElectronic Stability Control (esc)Engine
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING L…
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I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
NHTSA ODI #11205575
24,000 miles · Apr 27, 2019
Electronic Stability Control (esc)EnginePower Train
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENE…
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WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
NHTSA ODI #11204130
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗