The touchscreen randomly started switching between phone calls, navigation, and other functions of system due to touchscreen separating from the LCD of the unit. Malfunction distracting and disabled functionality of the system.
2018 Jeep Compass
Owner reports · Recalls · Investigations
More warning signs than most Compass years
Owner complaints for the 2018 Jeep Compass are substantially higher than the model-year median of 126.
About this comparison →How this year compares
Owner complaints by model year
Compare all Compass years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
478 reports with mileage · 463 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 473 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
375 reportsThe rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I st…
Read full complaint
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification sh…
Read full complaint
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph fro…
Read full complaint
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happen…
Read full complaint
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restar…
Read full complaint
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for …
Read full complaint
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
While parked for maybe 10 minutes, the service engine and service transmission lights dinged. When putting in reverse it shifted really hard and felt like the car jumped. No problem going in reverse, but would not accelerate very well, couldn’t go over 30-35mph. Going on 2 days now! The code we’ve gotten is “P1DD2”, but no one s…
Read full complaint
While parked for maybe 10 minutes, the service engine and service transmission lights dinged. When putting in reverse it shifted really hard and felt like the car jumped. No problem going in reverse, but would not accelerate very well, couldn’t go over 30-35mph. Going on 2 days now! The code we’ve gotten is “P1DD2”, but no one seems to know what it means. Taking it in Monday morning. Very frustrating and not safe at all!! I’ve read several issues of the same incident(s).
I parked my car somewhere between 1:00-1:30 pm came back out at 3:00 and opened my drivers side door to see the door panel caught fire it was extinguished when I open the door. Yes it can be inspected I could’ve been driving when it caught fire. It will be inspected by an insurance adjuster on Monday. No appearance of any pro…
Read full complaint
I parked my car somewhere between 1:00-1:30 pm came back out at 3:00 and opened my drivers side door to see the door panel caught fire it was extinguished when I open the door. Yes it can be inspected I could’ve been driving when it caught fire. It will be inspected by an insurance adjuster on Monday. No appearance of any problem prior to incident.
Official recalls
618V523000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
18V524000 · Electrical System:wiring:front Underhood
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
18V279000 · Suspension:front:control Arm:lower Arm
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
17V732000 · Air Bags:frontal:passenger Side:inflator Module
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
17V740000 · Electrical System: Instrument Cluster/panel
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
17V670000 · Engine And Engine Cooling:engine
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration