NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
27 reportsClear category filterMileage unknown · Jul 12, 2023
EnginePower TrainSteering
The vehicle has a problem that it will stall out after filling up with gas. The timing of the stall out is such that within a minute or two of leaving the gas station and pulling into traffic, the vehicle will buck and the motor will shut off. when this happens, the vehicle also loses power steering and brakes. This creates a…
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The vehicle has a problem that it will stall out after filling up with gas. The timing of the stall out is such that within a minute or two of leaving the gas station and pulling into traffic, the vehicle will buck and the motor will shut off. when this happens, the vehicle also loses power steering and brakes. This creates an INCREDIBLY dangerous situation as the driver essentially has no control any longer. It is a consistent, repeatable problem that occurs every time the vehicle is filled with gas.
NHTSA ODI #11531942
Mileage unknown · Nov 29, 2022
SteeringStructureSuspension
The frame Infront where the motor and steering attach rotted completely threw, separated at the weld. It is a safety hazard where steering is affected. The dash lights for the traction, abs, and even the cruise control are on and those items are no longer functional. This car was purchased in 2017, Holiday automotive in Fondula…
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The frame Infront where the motor and steering attach rotted completely threw, separated at the weld. It is a safety hazard where steering is affected. The dash lights for the traction, abs, and even the cruise control are on and those items are no longer functional. This car was purchased in 2017, Holiday automotive in Fondulac, Wi with this condition apparent. The mechanic who changed my oil reported it to me in the spring of 2018. And as of this spring the car is undrivable as it is broken. If this were to break while someone were driving it, an accident would happen.
NHTSA ODI #11495259
Mileage unknown · Jul 26, 2021
SteeringSuspension
While driving about 40mph the car violently changed lanes with no warning. Luckily no cars were near and i was able to bring the car back under control. I have experienced loose steering before but never to this extreme. I am scared to drive car fearing for safety of myself and passengers. I have read up about these cars and al…
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While driving about 40mph the car violently changed lanes with no warning. Luckily no cars were near and i was able to bring the car back under control. I have experienced loose steering before but never to this extreme. I am scared to drive car fearing for safety of myself and passengers. I have read up about these cars and all the problems they have of which I have experienced quite a few myself. I was told the car needed extensive repair to the front end and that there was extensive corrosion to many parts on the under carriage.
NHTSA ODI #11426403
73,599 miles · Oct 26, 2019
SteeringStructureSuspension
WHILE MOVING , EVERY BUMP OR CRACK IN ROAD CREATED A RATTLE AND THUD AND WOULD VIBRARATE THOUGH STEERING COLUMN. WENT TO REPAIR GARAGE AND WAS SHOWN RUSTED CROSSMEMBER BARELY HOLDING TOGETHER. PLUS SWAY BAR BROKE LOOSE FROM RUSTED AREA
NHTSA ODI #11271193
150,800 miles · Aug 3, 2019
Electronic Stability Control (esc)SteeringSuspension
WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.
NHTSA ODI #11241539
100,000 miles · Nov 8, 2018
EngineFuel/propulsion SystemSteering
AFTER FILLING THE TANK WITH GAS, THE VEHICLE WILL SHUT OFF AFTER ABOUT 1/8 OF A MILE. IT WILL JUST STALL OUT AND LOSE STEERING AND LIGHTS.
NHTSA ODI #11150208
115,737 miles · Jun 19, 2018
Power TrainSteeringSuspensionCrash
WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE…
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WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.
NHTSA ODI #11102640
85,000 miles · Sep 21, 2017
Steering
ROT TO SUB FRAME THAT IS AFFECTING STEERING CONTROL
NHTSA ODI #11024867
Mileage unknown · Jan 3, 2017
SteeringStructureSuspension
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE K-FRAME REPLACEMENT/REPAIRS DUE TO CORROSION- REPAIRS WERE PERFORMED BEFORE CONSUMER WAS NOTIFIED OF EXTENDED WARRANTY FOR CORROSION PROBLEMS. *SMD THE INNER TIE ROD END AND FRONT SWAY BAR LINK WERE REPLACED. *JB
NHTSA ODI #10938248
61,000 miles · Jul 19, 2016
Electronic Stability Control (esc)SteeringSuspension
WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS…
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WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS, AND STILL PAYING FOR IT. I CONTACTED JEEP CORP. AND WAS TOLD THE WAS NOTHING THEY COULD DO FOR ME. MY FIDELITY WARRANTY STATES WHAT THEY COVER, BUT WHEN I CONTACTED THEM THEY TOLD ME THAT AFTER FIVE YEARS THEY DEEMS THE BAD TIE RODS AS WEAR & TEAR. I WAS NEVER TOLD THAT WHEN I PURCHASED THE SERVICE CONTRACT. IF MY PRAYERS AREN'T HEARD, THEN I MUST PAY $2700 OUT OF MY POCKET.
NHTSA ODI #10885883