2021 Jeep Cherokee

On [XXX], I purchased a 2021 Jeep Cherokee Limited from Blaise Alexander Hyundai in State College, Pennsylvania as a first vehicle for my [XXX] son. No problems were apparent during the brief test drive or drive home. On [XXX], during my son’s first driving lesson, we discovered that the right turn signal would randomly and repeatedly fail to remain engaged. I later learned that similar “self-canceling” turn-signal problems have been reported in Jeep vehicles and resulted in safety recalls for certain models. I immediately contacted Tyler (salesman), as documented by my phone records. He initially instructed me to have the vehicle checked at a local Johnstown dealership for warranty coverage and stated that Blaise Alexander would repair it if the warranty did not apply. I then learned from Carfax that the basic warranty had expired around January 2025. When I contacted Tyler again, he reversed his position and said the dealership would not repair the vehicle, suggesting the problem occurred after purchase. After several calls, the sales manager agreed to inspect it. I brought the vehicle to Blaise Alexander on January 22, 2026. The next day, the manager identified the problem and estimated an $800 repair. Although he called it “a typical problem with this model Jeep,” he refused to cover the cost and offered to split it. I declined and retrieved the vehicle on January 24. It had only been driven approximately three times since purchase. I requested the repair quote but it was not provided. I believe the defect was pre-existing and that Blaise Alexander knew or should have known about it. The dealership’s statements, the timing, my research, and related recalls support this belief. The defective signal affects roadworthiness and may prevent the vehicle from passing Pennsylvania inspection. Had I known about the defect, I would not have purchased the vehicle. I am seeking repair at the dealer's cost, or in lieu of that a buyback of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

My jeep initially shutoff while driving on the interstate at 70 mph last December. I took it the dealership and they kept it for 2 months and replaced several parts. I got it back and it shutoff the next day, but started after l let it sit for an hour. Then it went for weeks with no issues, then it started happening again, so I took it to a different dealership. They also repaired different issues. I got it back and it shutoff again on the interstate at 70 mph in rush hour traffic. Both times were scary and unsafe situations. The jeep has been at the dealership now over a month with no diagnosis. It has been at 2 dealerships for a total of 4 months. I've researched this and found out that there are a lot of people having the same problem with this jeep and similar types. I'm wondering why is this not a safety recall issue, because both of my situations could of ended badly if I had panicked. Please have this situation addressed or reviewed before it causes bodily harm! The manufacturer/dealership doesn't seem to take this seriously!!

PTU power transfer case. Service PTU light came on. We had the jeep dealership read the code and informed us that we needed to replace the PTU power transfer case. They said that it can be dangerous if completely going out because it can cause sudden loss of power. Afaulty power transfer unit (PTU) is dangerous in a Jeep because it can cause a sudden loss of drive power, increase the risk of a crash, or lead to a rollaway incident when the vehicle is parked. Jeep has issued multiple recalls for PTU-related issues, particularly for some Cherokee models, due to potential manufacturing defects that can lead to transmission failure however the year of my jeep is not included but it is the same issue that is currently recalled. I was also told that the PTU is on backorder because of the recall. It is on backorder for longer than 45 days. Why isn’t my Jeep included in the recall?