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2021 Jeep Cherokee

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Jeep Cherokee do not stand out strongly from the model-year median of 113.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 30 of 160 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 92 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports4 fire reports6 injury reports

Insert, Padding complaints

1 reports
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Mileage unknown · Aug 21, 2025
Insert, Padding

The padding (foam) underneath the cover of the car seat is cracked/broken. It is available whenever for inspection. By the foam being damaged, it is no longer safe to use according to multiple reliable sources. EvenFlo is claiming for it to be just as safe after reporting the damage. I have sent photos of the damage to EvenFlo…

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The padding (foam) underneath the cover of the car seat is cracked/broken. It is available whenever for inspection. By the foam being damaged, it is no longer safe to use according to multiple reliable sources. EvenFlo is claiming for it to be just as safe after reporting the damage. I have sent photos of the damage to EvenFlo and they claim that they will not replace it due to being bought from a 3rd party retailer (brand new) and also claim it’s still perfectly safe to use. It was also inspected by the hospital prior to bringing my daughter home (there was no damage).

NHTSA ODI #11682148

Official recalls

4

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V516000 · Air Bags:side/window:curtain

Jul 8, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

21V310000 · Power Train:automatic Transmission:cooler/radiator:hoses And Fittings

May 4, 2021

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Consequence & remedy

Consequence: A transmission fluid leak increases the risk of a fire.

Remedy: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

20V657000 · Suspension:front:control Arm:lower Arm

Oct 27, 2020

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

Consequence & remedy

Consequence: A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

Remedy: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.