The contact owns a 2020 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. The contact stated that on several occasions, after driving for several miles, the temperature gauge remained at HOT(H). The vehicle was steered to the side of the road …
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The contact owns a 2020 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. The contact stated that on several occasions, after driving for several miles, the temperature gauge remained at HOT(H). The vehicle was steered to the side of the road each time and turned off for 10 minutes before restarting. The vehicle was taken to a dealer where it was diagnosed that there was a malfunction in the active grill system that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
NHTSA ODI #11654771
Mileage unknown · Feb 23, 2023
Structure
The paint on the passenger door panel close to window is peeling off it should not be doing this with it being 3 years old
NHTSA ODI #11508822
4,800 miles · Mar 3, 2020
Structure
TL* THE CONTACT OWNS A 2020 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A MOLDY AND MILDEW ODOR COMING FROM THE VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB POYNTER CHRYSLER DODGE JEEP RAM OF SEYMOUR LOCATED AT (873 E TIPTON ST, SEYMOUR, IN 47274) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER ENTERED THE VEHICL…
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TL* THE CONTACT OWNS A 2020 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A MOLDY AND MILDEW ODOR COMING FROM THE VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB POYNTER CHRYSLER DODGE JEEP RAM OF SEYMOUR LOCATED AT (873 E TIPTON ST, SEYMOUR, IN 47274) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER ENTERED THE VEHICLE AT THE DRIVER'S SIDE WELD SEAMS. THE VEHICLE WAS RE-SEALED AND THE CARPET REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence & remedy
Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional source detail variants (2)
Steering:rack And Pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Steering:rack And Pinion:pinion Shaft
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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