On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immed…
Read full complaint
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches both ways. Upon further inspection they discovered that both bearings had been installed with very little grease. When the passenger bearing failed, they also discovered it damaged the hub and both the bearing and the hub had to be replaced. Fortunately, this wheel bearing failed on a flat straight road. We often travel the interstate through the mountains. Had this wheel bearing failed coming down a mountain, on a curve, the results could have been catastrophic. The independent repair shop verified the issue. The inspection interval as stated by the Ford Service manual is 60,000 miles. This failure occurred at 28,426 miles. The repair shop probably still has the failed hub and wheel bearings, if you desire to inspect them. There were no warning lamps to signal a failure. I have the receipts for the repairs which state the failure occurred due to "no grease". I will provide these to the NHTSA if requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.
Consequence & remedy
Consequence: Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 22V-731.
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Consequence & remedy
Consequence: A storage compartment that melts can increase the risk of a fire.
Remedy: Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Consequence: A storage compartment that melts can increase the risk of a fire.
Remedy: Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Structure:body
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Consequence: A storage compartment that melts can increase the risk of a fire.
Remedy: Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Consequence & remedy
Consequence: Excessive surface temperatures can increase the risk of injury to the occupants.
Remedy: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Jayco, Inc. (Jayco) is recalling certain 2021 Vision, Emblem, Vision XL, Alante, Precept, and Precept Prestige recreational vehicles, equipped with a Power Bedlift System. The bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.
Consequence & remedy
Consequence: If the bed releases unexpectedly from the stowed position while moving, it could contact the driver and possibly block their vision, increasing the risk of a crash and injury.
Remedy: Jayco will notify owners, and dealers will replace the bed motor, free of charge. The recall began November 18, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903525.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Jayco Precept Problems, Complaints & Recalls | Skip That Year
Illustration