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2002 Jayco Firenza

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes, Hydraulic. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

1 reports
18,000 miles · Sep 27, 2010
Service Brakes, Hydraulic

FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A PHONE CONVERSATION TOLD ME TO DR…

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FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A PHONE CONVERSATION TOLD ME TO DRIVE THE VEHICLE UNTIL IT WILL NOT MORE ANY MORE AND THEN CALL THEM FOR ASSISTANCE. THE REPAIR SHOP IS APPROX. 25 MILES FROM THE LOCATION OF THE VEHICLE. THIS IS THE SECOND TIME WE HAVE HAD THIS SAME FAILURE, THE FIRST TIME BEING 3 YEARS AGO. AT THAT TIME THE BRAKES FAILED ENTIRELY WHILE ON ROUTE 75 IN MARIETTA, GA. FORTUNATELY WE WERE ABLE TO AVOID A ACCIDENT. THIS IS A 22 THOUSAND POUND VEHICLE AND THE THOUGHT OF TRYING TO DRIVE IT AGAIN WITH DEFECTIVE BRAKES DOES NOT SEEM TO BE REASONABLE. I FEEL THAT IF THE VEHICLE IS SHOWING THE SYMPTOMS WHICH CAUSED THE RECALL THE COMPANY SHOULD BE RESPONSIBLE FOR THE SAFE DELIVERY OF THE VEHICLE TO THE REPAIR FACILITY. MY OTHER CONCERN RELATES TO THE SCOPE OF THE RECALL, THEY TOLD ME IT WAS LIMITED TO THE CALIPERS WHICH WERE LOCKING UP. AS THE ALB LIGHT IS ON AND WILL NOT GO OFF WE HAVE OBVIOUSLY DAMAGED THE SENSORS RELATED TO THAT FUNCTION. ALSO, IF WE DRIVE THE VEHICLE AS SUGGESTED THERE WILL PROBABLY BE OTHER DAMAGE DUE TO EXCESSIVE HEAT. ANY HELP OR SUGGESTIONS YOU MAY HAVE WOULD BE APPRECIATED. THANK YOU. *TR

NHTSA ODI #10357825

Official recalls

5

17V746000 · Equipment

Nov 21, 2017

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

07V129000 · Equipment:recreational Vehicle/trailer

Mar 20, 2007

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence & remedy

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: JAYCO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR JAYCO AT 1-800-283-8267.

04V030000 · Electrical System

Jan 16, 2004

ON CERTAIN MOTORHOMES, EXPOSURE TO HEAT IN THE ENGINE COMPARTMENT COULD DECREASE THE LIFE OF THE CABLE CONSTRAINT COMPONENTS. THIS COULD ALLOW THE ELECTRICAL CABLES TO COME IN CONTACT WITH, OR BE DAMAGED BY, EXHAUST COMPONENTS.

Consequence & remedy

Consequence: THIS COULD CAUSE DETERIORATION OF CABLE INSULATION OR SHORTING OF ELECTRICAL CABLES RESULTING IN A FIRE.

Remedy: DEALERS WILL INSTALL METAL CABLE TIES AND HEAT SHIELDS. OWNER NOTIFICATION BEGAN APRIL 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

03V256000 · Equipment:recreational Vehicle/trailer

Jul 21, 2003

ON CERTAIN MOTOR HOMES, THERE IS NO OPTION TO SANITIZE THE FRESH WATER TANKS AND TO PREVENT BACK-FLOW FROM THE WATER PUMP.

Consequence & remedy

Consequence: CONTAMINATION OF THE WATER HOSE COULD OCCUR.

Remedy: DEALERS WILL ADD A HOSE ASSEMBLY WITH A VALVE TO ROUTE THE SANITATION SOLUTION TO THE FRESH TANK. ALSO A BACK FLOW PREVENTOR WILL BE ADDED TO THE FRESH WATER INTAKE TO PREVENT THE WATER FROM THE FRESH TANK FROM CONTACTING THE FRESH HOSE. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2003. OWNERS SHOULD CONTACT JAYCO AT 1-574-825-0608.

03V119000 · Service Brakes, Hydraulic:brake Fluid Low Warning: Lamp

Mar 26, 2003

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Consequence & remedy

Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.