The contact owns a 2021 Jayco Octane 255 RV. The contact stated that the carriage bolt was protruding through the front frame. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and advised that the failure was a nail pop, and the claim was denied. The failure mileage wa…
Read full complaint
The contact owns a 2021 Jayco Octane 255 RV. The contact stated that the carriage bolt was protruding through the front frame. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and advised that the failure was a nail pop, and the claim was denied. The failure mileage was approximately 200.
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence & remedy
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Jayco Travel Trailer Octane Problems, Complaints & Recalls | Skip That Year