Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
4 reports
Mileage unknown · Jul 27, 2023
Equipment
The contact owns a 2015 Jayco Jay Series Trailer. The contact stated that the flooring material used in the RV had started deteriorating and was noticeably sinking while stepping on the floor. The contact had not taken the RV to a local dealer. The RV had not been diagnosed or repaired. The manufacturer had not been informed of …
Read full complaint
The contact owns a 2015 Jayco Jay Series Trailer. The contact stated that the flooring material used in the RV had started deteriorating and was noticeably sinking while stepping on the floor. The contact had not taken the RV to a local dealer. The RV had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
NHTSA ODI #11534828
40 miles · Nov 24, 2019
StructureUnknown Or Other
THE MAIN CABLE FOR LIFT SYSTEM IS MOUNTED ON PLYWOOD, KNOWING THAT THE LIFT SYSTEM HAS A LOT OF WEIGHT AND TENSION , THE WOOD WILL ROT AND THE POP UP WILL COLLAPSE POSSIBLE INJURING SOMEONE OR MAYBE EVEN KILLING THEM.IT SHOULD HAVE BEEN MOUNTED ON A STAINLESS STEEL PLATE.
NHTSA ODI #11282027
Mileage unknown · Jul 23, 2019
Structure
TL* THE CONTACT OWNS A 2015 JAYCO JAY SERIES 1001 XR. THE CONTACT STATED THAT THE VEHICLE WAS A PROP-UP CAMPER WITH AN ELECTRIC MOTOR. WHEN THE TOP WAS COMPLETELY RAISED, IT COLLAPSED. THE MECHANISM BOLT THAT RAISED THE ROOF HAD BEEN STRIPPED. THE MANUFACTURER WAS CONTACTED AND PROMISED A CALL BACK; HOWEVER, THEY HAD NOT CALLED …
Read full complaint
TL* THE CONTACT OWNS A 2015 JAYCO JAY SERIES 1001 XR. THE CONTACT STATED THAT THE VEHICLE WAS A PROP-UP CAMPER WITH AN ELECTRIC MOTOR. WHEN THE TOP WAS COMPLETELY RAISED, IT COLLAPSED. THE MECHANISM BOLT THAT RAISED THE ROOF HAD BEEN STRIPPED. THE MANUFACTURER WAS CONTACTED AND PROMISED A CALL BACK; HOWEVER, THEY HAD NOT CALLED BACK. THE MANUFACTURER CLAIMED THAT THEY WERE BUSY WITH MANY CALL BACK ISSUES. CAMPING WORLD OF MESQUITE (2764 I-30, MESQUITE, TX 75150, (469) 917-0364) ADVISED THE CONTACT TO CALL THE JAYCO MANUFACTURER DIRECTLY.
NHTSA ODI #11234150
Mileage unknown · Sep 7, 2018
Unknown Or Other
FMVSS 571.120 DIRECTS IN 5.1.2 THAT THE TIRE LOAD CAPACITY SHALL "NOT BE LESS THAN THE GAWR" I HAVE A PHOTO OF A JACO RV CERTIFICATION LABEL I CAPTURED JUNE 7 2018 IN (XXXX), IN (XXXXX) GVWR 20,000 GAWR OF 7,000# TIRE SIZE ST235/80R16E AND 80 PSI ACCORDING TO THE TIRE & RIM ASSOCIATION YEARBOOK THAT SIZE TIRE IS RA…
Read full complaint
FMVSS 571.120 DIRECTS IN 5.1.2 THAT THE TIRE LOAD CAPACITY SHALL "NOT BE LESS THAN THE GAWR" I HAVE A PHOTO OF A JACO RV CERTIFICATION LABEL I CAPTURED JUNE 7 2018 IN (XXXX), IN (XXXXX) GVWR 20,000 GAWR OF 7,000# TIRE SIZE ST235/80R16E AND 80 PSI ACCORDING TO THE TIRE & RIM ASSOCIATION YEARBOOK THAT SIZE TIRE IS RATED FOR 3,420# AT 80 PSI PLEASE ADVISE AS I AM CONCERNED FOR THE SAFETY OF THE OWNERS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Jayco Travel Trailer Jay Series Sport Problems, Complaints & Recalls | Skip That Year